Mid-Market References
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Customer Quotes

JC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Great experience with Field Nation!"

What do you like best about Field Nation?

Field Nation makes it very easy to locate many on demand technicians in many areas. Many technicians have been very friendly and professional.

What do you dislike about Field Nation?

Sometimes technicians do not show up to appts when they are scheduled. can create issues as a business.

What problems is Field Nation solving and how is that benefiting you?

Handling many work orders with quick install turn around.

CS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"A great help"

What do you like best about Field Nation?

I like the control I have in selecting techs I use and how easy the website is to use. Field Nation also does a good job of making sure the field techs are solid workers. I have had very little issues over the years and Field Nation helped resolve those issues in a timely manner each time.

What do you dislike about Field Nation?

I think it needs to be easier to look up a tech that has worked for me before and find the work he has done. Sometimes they have a lower rating and I'm not sure why either.

What problems is Field Nation solving and how is that benefiting you?

They find me field techs to use nation wide and in a short turn around in most cases.

MP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Great Resource"

What do you like best about Field Nation?

I like the ease of creating work orders and being able to see local FE's in the area. The tool is easy to use and it's easy to choose from a variety of skilled individuals.

What do you dislike about Field Nation?

At times there can be delays in trying to find qualified FE's, such as a limited number of people in a specific area. I wish there were more FE's in some of the less populated areas.

What problems is Field Nation solving and how is that benefiting you?

Field Nation offers quality FE's in just a few clicks of your mouse. Much easier to find someone to cover a replacement than to go through an external agency and have no idea who may be showing up to a job.

VC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"An awesome platform"

What do you like best about Field Nation?

I feel like Field Nation is a very user-friendly platform. And the staff is very friendly, knowledgable, thorough, and always willing to help if/when an issue does arise.

What do you dislike about Field Nation?

After sitting here for a few, and trying to think of something that I 'dislike' about Field Nation, I don't come up with anything worth mentioning. So, there is nothing about Field Nation that I do not like.

What problems is Field Nation solving and how is that benefiting you?

Again, there are no issues that I can think of that I have while using Field Nation. It is an overall organized, simple to understand, amazing platform that I am able to use to accomplish the things I use it for.

Saif H.
SH
Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"I love the way team work and resolve problem. Response time is very quick and also valuable."

What do you like best about Field Nation?

Customer service. And the why FN is designed is very good and easy to use.

What do you dislike about Field Nation?

Some of the techs spoil the goodness of the plateform but no worries FN team does well to dealing with that kind of tech.

What problems is Field Nation solving and how is that benefiting you?

So sometimes we are stuck with the tech who spoils the work on site FN team does respond quickly and closely.

CF
Project Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"Platform for independent contractors, quick or long term work, flexible pay, set your own hours."

What do you like best about Field Nation?

I've used Fieldnation as a technician and now working as a Project Manager for a field provider that outsources work through Fieldnation. As a tech I always loved the flexibility it gave me, whether I was at home or on the road traveling for work I could set my zip code and start doing jobs like I was a local tech because my rating traveled with me. I like the rating system and it's benefits for technicians and field providers as it helps you avoid working with people that have built bad reputations. I've always thought one of the best things of this industry is that anyone can have a chance, if it's not for you then move on, nothing lost... but if you do well anyone can excel. I worked with Fieldnation technicians from a tech support standpoint too, working directly with techs in the field. I liked that the platform integrated with ours making it easier for deliverable approval, check ins/outs, etc. Now that I'm a project manager I use Fieldnation on a regular basis to staff jobs that we have a hard time staffing with regular technicians. It's a nice tool to have available when you need workers at a short notice, and if you have a problem the support has always been very helpful.

What do you dislike about Field Nation?

I wish there was a way to add training programs to the system so technicians could proactively sign up, read manuals and take a short quiz to prove they understand and are willing to put forth the effort to make sure the job completes successfully then be added to a preferred talent pool.

What problems is Field Nation solving and how is that benefiting you?

Last minute and remote location IT/CCTV/technician staffing.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Efficient and useful"

What do you like best about Field Nation?

Ease of use. I can create and publish a work order in a short amount of time. I like the fact that I can get a job up quickly and then update it as needed. the process is efficient and quick.

What do you dislike about Field Nation?

I don't really have any complaints. Figuring out how the WOs get paid seems to be an issue. When we have a dispute it's hard to know when someone actually gets paid so we end up with bad ratings which aren't our fault.

What problems is Field Nation solving and how is that benefiting you?

We need qualified tech all over the country. Our company could not afford to send techs efficiently. Getting access to techs in many different part of the country makes us more productive and profitable.

Sarah W.
SW
Central Operations Associate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Great experience!"

What do you like best about Field Nation?

FN team always helps with any questions we have. Bi Weekly Cadence is a great way to voice our questions and get answers. If FN team doesn't have an answer, they get back to us through email within the next hour or so!

FN Platform is very easy to use

What do you dislike about Field Nation?

Nothing! Everything is great!

This isn't letting me go past this question.

Nothing to add. Nothing to add. Nothing to add. nothing nothing nothing

What problems is Field Nation solving and how is that benefiting you?

Helping find technicians in areas where we don't have internal team members.

ST
Supervisor
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"Quick Support with Qualified Technican"

What do you like best about Field Nation?

The ability to get several candidates in a short period of time. Knowing a background check and drug screen have already been performed saves time when trying to get a tech quickly.

What do you dislike about Field Nation?

Technicians don't always have good resumes posted. Creating reports for invoices could be easier or maybe I just don't have the proper training to do them. I wish I had the time to learn more about the reporting features.

What problems is Field Nation solving and how is that benefiting you?

When I have a short-term project is it easy to get tech from the vast selection Field Nations has to offer. I also like the ability to be able to choose techs who have worked with us in the past. I have several repeat technicians that are asked for by name when I have a position open.

Verified User in Internet
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Field Nation Hypercore Review"

What do you like best about Field Nation?

The portal access and availability in different countries. Ability to change the time and date and republish easy , it is a very easy to use site. Not sure what benefits having a paid version would be to the portal access.

What do you dislike about Field Nation?

There is no phone app for the dispatch managers to be able to see the techs.

Also some times is hard to get techs in certain regions but offering more money usually does the trick.

Recommendations to others considering Field Nation:

I would encourage everyone to use field nation and be on field nation to offer services it is a great de-centralization tool

What problems is Field Nation solving and how is that benefiting you?

It helps me bring professional tech support to customers where we do no have our own staff and we rely on the people in the area. Also helps local economy grow as it generates new jobs for people.