Feedbackly Reviews (29)

Reviews

Feedbackly Reviews (29)

4.3
29 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and efficient feedback collection, making it simple to create surveys and analyze customer insights. Many appreciate the detailed analytics and customization options that enhance their understanding of customer emotions. However, some users note that the platform could improve its mobile compatibility and integration capabilities.
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Hanish K.
HK
Hanish K.
Product manager
Mid-Market (51-1000 emp.)
More Options
"Great software for understanding customer experiences"
5/5
What do you like best about Feedbackly?

I like that feedbackly is so easy to use and it is a new product on the market. Review collected by and hosted on G2.com.

What do you dislike about Feedbackly?

There can be more insights provided on customer emotions. For example, how can we engage users with a certain behaviour Review collected by and hosted on G2.com.

Maulik P.
MP
Maulik P.
Senior Technical Lead
Small-Business (50 or fewer emp.)
More Options
"great experience with poc for a project request"
3.5/5
What do you like best about Feedbackly?

the insight into customer experience is important for continuing improvements of busy Review collected by and hosted on G2.com.

What do you dislike about Feedbackly?

nothing special, but the engineering interaction is important Review collected by and hosted on G2.com.

Samantha L.
SL
Samantha L.
Data Analyst
Small-Business (50 or fewer emp.)
More Options
"Awesome"
5/5
What do you like best about Feedbackly?

Easy to use with a helpful demo of the product Review collected by and hosted on G2.com.

What do you dislike about Feedbackly?

There is nothing that I disliked about this product Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
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"Experience has been quite good and the interface is easy to use"
4/5
What do you like best about Feedbackly?

The quality of the search is informative which is very helpful while approaching customers. Review collected by and hosted on G2.com.

What do you dislike about Feedbackly?

No video portal to attach video files of any length and the non-availability of this feature limits the media form. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
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"great product and tool that is super helpful for our teams"
4.5/5
What do you like best about Feedbackly?

love how much feedback we are able to receive through this product and the goals weve accomplished because of it Review collected by and hosted on G2.com.

What do you dislike about Feedbackly?

it still has some work to be worked upon and needs a few more tweaks for it to be perfect Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
More Options
"Efficient"
4/5
What do you like best about Feedbackly?

It's very easy to use. The efficiency of the product is very slick and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Feedbackly?

There are some kinks that I hope to see ironed out in future updates! Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
More Options
"The Perfect Tool for Measuring Customer Response"
4.5/5
What do you like best about Feedbackly?

Easy for consumers to use, not time-consuming or distracting like other feedback tools. Review collected by and hosted on G2.com.

What do you dislike about Feedbackly?

As with all feedback software, any sort of survey can be difficult to appeal to customers. Review collected by and hosted on G2.com.

Verified User in Performing Arts
UP
Verified User in Performing Arts
Mid-Market (51-1000 emp.)
More Options
"Customer is the king"
4.5/5
What do you like best about Feedbackly?

It is a one place solution for all the feedbacks. Review collected by and hosted on G2.com.

What do you dislike about Feedbackly?

Other than the high cost involved, I do not see any other issue. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
More Options
"Friendly user"
4/5
What do you like best about Feedbackly?

Feedback on cloud for sales areas or companys Review collected by and hosted on G2.com.

What do you dislike about Feedbackly?

the product could be available in more languages Review collected by and hosted on G2.com.