Fastpath Reviews (108)

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Reviews

Fastpath Reviews (108)

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4.7
108 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional customer support and ease of use of Fastpath, highlighting its intuitive interface and quick response times from the support team. Many appreciate how it simplifies compliance processes and enhances reporting capabilities, making it easier to manage access and monitor risks. A common limitation noted is the occasional difficulty in navigating the system, particularly for new users.

Pros & Cons

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BB
Bill B.
Mid-Market (51-1000 emp.)
"The FastPath products have provided tremendous improvements to our processes and controls."
5/5
What do you like best about Fastpath?

The biggest upside for me as a GP admin is no longer dealing with account lock outs because someone forgot their password. Review collected by and hosted on G2.com.

What do you dislike about Fastpath?

Honestly nothing at the moment. I've been happy with the product and the support team. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"FastPath review 1"
3.5/5
What do you like best about Fastpath?

Pulls all security access to all Salesforce objects and gives a selection for broad range from object level to field level.

The segregation of duties looks like a great tool, but have fully implemented yet. Review collected by and hosted on G2.com.

What do you dislike about Fastpath?

Very bad instances when backup does not occur (usually when I need it the most). I open a case, and they resolve, but I lose hours waiting for syncing to complete. This has been very good this year with syncing, so I hope those issues were resolved. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Essential Security & Compliance Software"
5/5
What do you like best about Fastpath?

FastPath Assure gives us new insights into our business application security and business processes so that we can improve risk mitigation. The reports are very easy to configure and schedule. The integration with FastPath Audit Trail provides additional control and access to changes in critical data. Review collected by and hosted on G2.com.

What do you dislike about Fastpath?

Nothing really. If we have any issues, they get resolved quickly. FastPath Support is very responsive and included in the application subscription along with all user training is included. Review collected by and hosted on G2.com.

Jeremy A.
JA
Jeremy A.
Principal
Apparel & Fashion
Enterprise (> 1000 emp.)
"FastPath Made Auditing Easy"
5/5
What do you like best about Fastpath?

Everything is organized and data is easy to get to and understand. Audits are no longer stressful but simply! Review collected by and hosted on G2.com.

What do you dislike about Fastpath?

Spending time combing through data and managing expectation of what is there and what has been done. We really dislike the countless conversations of "We already did that..." when the data doesn't support the statement! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy initial setup with NetSuite!"
4/5
What do you like best about Fastpath?

Setting up FastPath took about an hour with NetSuite. FastPath team did a great job with the on boarding and was relatively pain free since there was already a bundle from the NetSuite store. Review collected by and hosted on G2.com.

What do you dislike about Fastpath?

Support went over the training very quickly and just showed us how to do things from their screen. It would have been much easier if they directed us where to go and what to click so we could build that familiarity with the software. Also, the training schedules fill up quickly, I had to wait 2 weeks for a 1 hour training, and when it wasn't enough I wanted to schedule another training, but the wait time was another 10 days so I just gave up. Review collected by and hosted on G2.com.

Response from Chelsea Proulx of Fastpath

Thank you for your review – we appreciate the feedback! Our goal is to make the implementation and training process as seamless as possible, so we sincerely apologize for the limited availability in our training schedule at that time. If you encounter challenges with scheduling in the future, please don’t hesitate to contact your account manager (or amo@gofastpath.com) and our team will work with you to come up with an alternative solution. Additionally, we recently released a series of self-serve training resources to provide our customers with even more training opportunities. These certainly do not replace the live training, but we encourage you to explore this new content!

MG
Merri G.
Specialist - Business Applications
Mid-Market (51-1000 emp.)
"With increased scrutiny of the financial system, FastPath Assure has been a valuable resource."
5/5
What do you like best about Fastpath?

We use both Audit Trail, and the access reviews and segregation of duties functionality. They both have been incredibly valuable in answering questions about why things have happened, and so help us to prevent unwanted occurrences in the future. The level of support and training Fastpath provides for their product is above and beyond what you would expect. There is no reason why a customer of theirs would ever not be successful using their product! Review collected by and hosted on G2.com.

What do you dislike about Fastpath?

Security and auditing for changes are both very complicated and overwhelming tasks to analyze. it does take quite a bit of understanding of the data to make sense of what you're looking at, but that's to be expected. There's nothing Fastpath or any other solution can do to help that. It just requires using the product and getting to know the data to make the most of it. There is no instant gratification, no single click of the mouse to generate the answers needed. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"This is a necessity for any company who needs to maintain segregation of duties in the system."
4.5/5
What do you like best about Fastpath?

- SOD analysis with a click of a button

- Configuration options

- Mitigation and Control documentation

- SOD visibility at the time of granting access Review collected by and hosted on G2.com.

What do you dislike about Fastpath?

There is no report we can just run and give to auditors that show both what was reviewed and approved. Review collected by and hosted on G2.com.

gennadiy v.
GV
gennadiy v.
Head of Internal Audit
Information Technology and Services
Enterprise (> 1000 emp.)
"Fastpath SOD for NetSuite"
5/5
What do you like best about Fastpath?

Fastpath helped us automate SOD management and periodic evaluation. It also serves as a prevention mechanism to identify potential SOD issues before they move to production.

Although the value of Fastpath is generally perceived to be its technology solution, the continuous maintenance of the SOD rule set that Fastpath performs is a very valuable service, saving us huge efforts. Review collected by and hosted on G2.com.

What do you dislike about Fastpath?

Although I'm not aware of any better SOD solution for NetSuite (or even close), there are still areas of additional automation that on the margins would make Fastpath even more efficient to use. Review collected by and hosted on G2.com.

CE
Calvin E.
Management Control Auditor
Enterprise (> 1000 emp.)
"Flexible and effective tool"
4/5
What do you like best about Fastpath?

My organization relies heavily on a number of the standard reporting tools, out of the box. The reports are straightforward to use. I appreciate the great support that included with our license. We are only limited by the amount of resources we have to dedicate to audit and security efforts. Review collected by and hosted on G2.com.

What do you dislike about Fastpath?

There are some aspects of Fastpath that my organization has not been able to take advantage of yet, due to our limited resources. Review collected by and hosted on G2.com.

Robert O.
RO
Robert O.
Regional ERP Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"FastPath Assure is worth the investment of time and money"
5/5
What do you like best about Fastpath?

The out of the box business rules really helped us identify issues we had never considered to be conflicts. The documentation of the mitigation worked well. Review collected by and hosted on G2.com.

What do you dislike about Fastpath?

The Single Sign on portion has some limitations when managing via the Web UI. More features in the desktop. Review collected by and hosted on G2.com.