FactoryFix Reviews (46)

Reviews

FactoryFix Reviews (46)

4.7
46 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and excellent customer service, noting that it streamlines the hiring process and improves candidate communication. Many appreciate the AI features that enhance candidate screening and engagement, making recruitment more efficient. A common limitation mentioned is the need for more candidate reports to track hiring metrics effectively.

Pros & Cons

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Michael I.
MI
Michael I.
Service Manager
Mid-Market (51-1000 emp.)
"Spreading the word about this terrific platform!"
5/5
What do you like best about FactoryFix?

The thing I would have to say I enjoy most about factory fic is their excellent customer service and interactions with the Factory Fix team. They have been great to communicate with and have addressed everything I have presented to them. Followed closely bu providing relevant candidates for the positions i have had available. Review collected by and hosted on G2.com.

What do you dislike about FactoryFix?

So far i have none. I use their service daily and enjoy the user interface and filtering capabilities. Review collected by and hosted on G2.com.

Jessica D S.
JS
Jessica D S.
HR Manager
Mid-Market (51-1000 emp.)
"Responsive and organized"
4/5
What do you like best about FactoryFix?

As much as they use AI, I have a human to help with concerns or questions. Becuase we have niche skill sets, it was great to se how quickly they amended skills so we could reach the right audience. Co-Pilot has been a big help in engaging with potential candidates so that I can focus on results. I feel like this has great potential to grow, and I look forward to what else is next. My favorite feature is it feels like this is built for our blue collar industries which means we can reach the right people. There is truth to its platform, where others have promised a fix but never delivered. This was easy to use, easy to set up and implentation was a breeze. The customer support is brilliant and quick. Review collected by and hosted on G2.com.

What do you dislike about FactoryFix?

FactoryFix is still new compared to Indeed, so the candidate pool needs some growth. However, that is something I can work with becuase they feed Indeed, otherwise I don't have a negative experience to report. Review collected by and hosted on G2.com.

Amanda W.
AW
Amanda W.
Marketing Manager
Mid-Market (51-1000 emp.)
"User Friendly + Great Customer Service"
5/5
What do you like best about FactoryFix?

FactoryFix helps me find much higher quality candidates for my company compared to LinkedIn or Indeed. Their co-pilot and AI features also make the work I do as a recruiting team of one much more efficient. I can source, qualify and review candidates much faster than before using the FactoryFix platform. The one-on-one support I've received is proactive, tailored and of tremendous value - some of the best I've encountered in my 3 years working as a recruiter! Review collected by and hosted on G2.com.

What do you dislike about FactoryFix?

FactoryFix's UI is great, but not my primary ATS. It would be great if FactoryFix could integrate so that once a candidate is qualified in FactoryFix so we can continue the hiring process in our ATS. Review collected by and hosted on G2.com.

Stacey S.
SS
Stacey S.
Talent Acquisition Business Partner
Mid-Market (51-1000 emp.)
"User Friendly and Amazing Support!!"
5/5
What do you like best about FactoryFix?

FactoryFix is my go-to for our manufacturing jobs! I use the platform every day. It's so easy to create templates and communicate with candidates directly through the platform. My Sr. Customer Success Manager, Hayden Olsen, is amazing. He is always available to answer any questions and walk me through new features. FactoryFix cares about thier customers and actively seeks feedback and suggestions for improvement. The plan pricing is great for our recruitment budget. I'm working with our ATS to integrate FactoryFix and look forward to a long partnership. Review collected by and hosted on G2.com.

What do you dislike about FactoryFix?

No downsides I can think of. The platform is great. The reps are great. Review collected by and hosted on G2.com.

Kirsten G.
KG
Kirsten G.
Technical Sourcing Coordinator
Mid-Market (51-1000 emp.)
"Excellent product with excellent support!"
5/5
What do you like best about FactoryFix?

Factory Fix is extremely easy to use and takes almost no time to set up. The AI tool will craft job descriptions and text messages that you can alter or save, increasing efficiency. I was able to use the software within minutes, integrating it into our existing recruiting tools. When new candidates apply or reply to texts, I get an email alert so I can easily go directly to my candidate. The database is great for sourcing as well! I use Factory Fix almost daily for job postings and candidate sourcing. I needed help only once and had fast, friendly service. I'm a huge fan! Review collected by and hosted on G2.com.

What do you dislike about FactoryFix?

Nothing. It's an easy-to-use tool that does exactly what it says. Review collected by and hosted on G2.com.

Response from Ben Hutchinson of FactoryFix

Thanks for the wonderful review, Kirsten! We're thrilled to hear FactoryFix is helping you find quality candidates efficiently. Your success with our AI tools and talent network is exactly what we aim for. Thanks for being such a valued user!

Ben Hutchinson

Marketing @ FactoryFix

Recruiting E.
RE
Recruiting E.
Talent Acquisition Specialist
Mid-Market (51-1000 emp.)
"Incredibly Effective at an amazing price!"
5/5
What do you like best about FactoryFix?

The cost monthly, AI screening assistant, and the value of what you are adding as a resource to your business. I use this software weekly and look forward to coming in after the weekend to some solid screens! Review collected by and hosted on G2.com.

What do you dislike about FactoryFix?

With the software being newer there are slight bugs (which are fixed more and more over time), that being said they also stay on top of updates to the software with emails on what's new with Factory Fix! Review collected by and hosted on G2.com.

Response from Ben Hutchinson of FactoryFix

Thanks for the review! Your patience with our updates is appreciated - we're always working to make FactoryFix even better!

Ben Hutchinson

Marketing @ FactoryFix

TA
Teri A.
HR Manager
Mid-Market (51-1000 emp.)
"Recruiting Game Changer!!!"
5/5
What do you like best about FactoryFix?

We are a small Aerospace Manufacturer machine shop and have had a tough time finding qualified machinists and engineers through Indeed alone. Some of the problems with that method include: 1) The cost of posting on Indeed skyrocketing, 2) receiving a mountain of unqualified resumes and 3) Frequent ghosted when trying to engage and set up interviews.

I did some research and found FactoryFix. They immediately contacted me, set up a meeting and demonstrated the ease of using it. They even give a guarantee period so if doesn't work, you're not locked in. Set up and starting was very easy.

We started using @FactoryFix in May, and it completely changed our outcomes. When we use the FactoryFix Copilot, our positions are posted on multiple job boards and the platform immediately starts interacting with candidates, sending them screening questions. We are presented with engaged and scored candidates, based on their information and answers to the screener questions.

Our ghosting rate had dropped significantly and our candidates are much better quality. I absolutely love this recruiting tool. Review collected by and hosted on G2.com.

What do you dislike about FactoryFix?

The only downside I've experienced is quickly and easily seeing when you have a new message from a candidate. I usually will get an email notifying of a response, but not always. It would be great to have an "inbox" indicator on the home page. Review collected by and hosted on G2.com.

Response from Ben Hutchinson of FactoryFix

Thanks for the detailed review, Teri! We're thrilled to hear how FactoryFix is transforming your aerospace hiring. Your feedback about the inbox indicator is valuable and we'll share it with our product team!

Ben Hutchinson

Marketing @ FactoryFix

Emily S.
ES
Emily S.
Human Resources Manager
Mid-Market (51-1000 emp.)
"Takes recruiting to a new level"
4/5
What do you like best about FactoryFix?

I like that I am able to post and take down post at any time. I am able to view all my appliants in one easy to see tracking systmes. The co-piolt helps to provid AI feedback on some of the candiants that answer my inputted screening questions. If I am struggling with a postion, the AI helps to generate questions, job posting, and desription that may be more attractive to applicants scanning job boards. We have been with Factory Fix since the beginning of their launch and this company has it figured out! Customer Service is always on point and are amazing to work with. Review collected by and hosted on G2.com.

What do you dislike about FactoryFix?

If you need to cancel service, you cannot break the contract. At times we have had hiring freeze for 6 months and we still have to pay for services during your freeze. Review collected by and hosted on G2.com.

Ramie A.
RA
Ramie A.
Human Resources Assistant
Mid-Market (51-1000 emp.)
"Great AI features"
5/5
What do you like best about FactoryFix?

AI generated questions and conversations are really intelligent and helpful summaries of experience. Review collected by and hosted on G2.com.

What do you dislike about FactoryFix?

Text messaging is still a little clunky. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Useful tool in seeing and reviewing new candidates"
5/5
What do you like best about FactoryFix?

They are a good resource for people to apply and very easy for me to sort through them. It is easy toturn jobs on or off as needed and reuse information for new jobs.It sends me an email when people have answered the questions. The text to people is real time and much faster responses than emails. Review collected by and hosted on G2.com.

What do you dislike about FactoryFix?

The negative is once you have the job out for a few days, the number of applicants goes down dramatically. It is almost better to start a new job after a few days and generate a fresh batch of people. Review collected by and hosted on G2.com.

Response from Ben Hutchinson of FactoryFix

Thanks for the great review! We're glad our platform is making candidate management easier. For steadier applicant streams after the first few days of peak visibility, reach out to your account manager or our support team within the app at "Get Help" - we have an exciting feature coming soon to address this!

Ben Hutchinson

Marketing @ FactoryFix