The digital personnel file archive with unalterable activity logs is my standout feature. Every view, edit or document upload leaves a permanent trace, which auditors accept immediately to satisfy GoBD and GDPR requirements. Granular role permissions let me wall off confidential salary and payroll data from entry-level HR team members, cutting internal data leakage risks entirely. Its automated leave, holiday and overtime calculators follow ArbZG rules out of the box; this alone slashes the hours we spend cross-checking payroll figures for our SME clients every billing cycle. Before Factorial, our team relied on physical folders and unsecure email file transfers, which left us exposed to data breach fines. Consolidating all staff records in one secure space streamlines EntgTranspG payroll reporting and drastically reduces the manual log preparation we used to handle ahead of official compliance audits. Review collected by and hosted on G2.com.

The biggest pain point is the complete absence of native two-way DATEV integration, our mandatory German payroll software. We have to manually export employee master data and reupload it every pay run, which opens the door to typos and wasted admin hours. The standard report templates don’t conform to official EntgTranspG formatting, so we rebuild every payroll compliance document in Excel from scratch. The German translation for the dashboard and settings menu is patchy, with awkward wording that confuses less technically experienced junior HR admins. There’s also no built-in connection to our Nextcloud document archive, meaning we manually download and archive every signed HR document to meet German personnel data retention laws. While signing up the account and bulk importing staff profiles was quick, setting region-compliant HR parameters was tedious—there are no preloaded German rule templates, so we manually tweaked absence limits, data retention timelines and access policies one by one. The inconsistent German interface only made this configuration process slower for our newer team members. Review collected by and hosted on G2.com.

What Factorial has contributed the most to us is centralizing in a single platform things that we previously had spread across spreadsheets, emails, and the management office.

The interface is clean and very clear, especially the employee dashboard. Requesting vacations, downloading payslips, or clocking in is done in a few clicks, without a learning curve. Employees (even the less tech-savvy ones) use it without having to ask us for help, which was already a problem with the previous tool. The mobile app for clocking in works well and allows location control, which in our case we use to differentiate between office and remote days.

The integration with Google Workspace is very convenient for onboarding and offboarding employees (calendar, email). We also use the connection with the management office for payroll, which has eliminated many back-and-forth emails each month with attached documents. The API is accessible if you need custom integrations, although we haven't reached that point yet.

The platform responds well even during times of heavy use, such as month-end or year-end when everyone requests vacations. We haven't had significant downtimes in the months we've been using it.

The modular model allows us to pay only for what we use (in our case, personnel management, absences, and electronic signature). Compared to having a traditional management office, Excel, and DocuSign separately, it is cost-effective. For small companies, the cost per employee is reasonable.

The onboarding was faster than expected. We imported employee data with a CSV template and it was operational in a couple of days. The chat support responds in reasonable times and resolves configuration doubts without needing to escalate.

The AI assistant for creating job descriptions and contracts has been a useful discovery that we didn't expect. It generates reasonable drafts that we then adjust manually, saving us time on tasks we used to do from scratch or by copying from old templates.

Overall, Factorial has allowed us to professionalize HR management without needing to have a dedicated department, which is exactly what a small company needs. Review collected by and hosted on G2.com.

What I like least about Factorial is the price and that sometimes it can be a bit slow to load certain pages or process data during periods of high demand, which can delay administrative tasks.

Another point that has surprised us quite a bit is that the platform is clearly designed and structured for large companies. Many features, modules, and workflows assume that you will have an HR team, several departments, hierarchies, evaluation processes, etc. For small companies like ours, much of that goes unused, but the cost per employee remains just as high, which makes the value for money considerably worse than for a company with 50 or 100 employees.

We miss a lighter plan, truly oriented towards micro-enterprises and freelancers, where you only pay for the basic functions (personnel management, absences, time tracking, and payroll) without having to assume the full cost of a platform designed to scale to much larger organizations. As it stands today, for companies of 2-5 people, the monthly cost is hard to justify compared to simpler alternatives or even continuing with traditional management services.

We also notice that some advanced functions (reports, automations, certain premium modules) are locked behind higher plans that make sense for a medium-sized company, but for a small one, they mean paying much more for features that would be used very occasionally. Review collected by and hosted on G2.com.

Its pre-built German compliance templates are the biggest advantage. It comes ready with GDPR consent logs, ArbG hour rules and works council report formats, cutting manual setup work. All personnel, time and payroll data sit in one encrypted space with full audit trails, making DSB audits far easier. The employee self-service portal reduces admin work: staff handle leave and personal info updates themselves, with every change logged. The built-in time tracker auto-calculates overtime, breaks and vacation per German labor rules, replacing error-prone Excel sheets. GDPR retention reminders help us avoid fines, and custom exports quickly generate reports for works council meetings. Review collected by and hosted on G2.com.

There is no native integration with mainstream German payroll tax software. Our HR coordinator spends 2–3 hours monthly moving CSV data manually, which risks typos and delayed tax filings. The admin panel has patchy German translations; junior HR staff often mess up works council settings, and I spend extra time correcting reports. Bulk archive exports run very slowly, forcing us to start DSB audit prep days early. Initial account setup is fast, but configuring full ArbG and DSB compliance requires fully manual tweaks with no pre-made German regulatory presets. Migrating hundreds of old staff records was slow without system syncs, and inconsistent German UI meant extra training for new HR hires to avoid compliance errors. Review collected by and hosted on G2.com.

It is a useful and easy-to-use tool that saves you from unnecessary paperwork and brings you closer to your supervisors. Review collected by and hosted on G2.com.

For changing vacation days or absence days, it is not as straightforward. Review collected by and hosted on G2.com.

What I appreciate most about Factorial is its strong alignment with Spanish labor regulations, particularly in terms of time tracking and compliance with local laws. This feature significantly streamlines daily HR management and ensures that all legal obligations are reliably fulfilled. Another notable advantage is Factorial's integration capabilities with other business systems. The platform connects seamlessly with Microsoft Business Central, and the presence of an API makes it much easier to automate processes and synchronize data between different tools. In general, Factorial provides a modern, user-friendly interface that both employees and administrators find straightforward to navigate. Review collected by and hosted on G2.com.

The payroll module is the part of the platform that requires the most attention. Although the system performs well for attendance tracking, documentation, and general HR tasks, its payroll capabilities do not offer the depth or reliability necessary for handling more complex situations. As a result, I sometimes have to rely on external tools or perform manual checks to ensure everything is accurate. While the platform continues to add new features, some advanced HR processes still seem limited when compared to dedicated payroll solutions. Enhancing this area would help make Factorial a truly comprehensive all-in-one HR platform. Review collected by and hosted on G2.com.

What I like best about Factorial is how intuitive and user-friendly it is from an employee’s/ team leader perspective.

It centralizes everything in one place, from checking vacation balances to managing documents or viewing payslips, which really simplifies requesting time off and tracking approvals without having to send multiple emails or messages. Overall, it makes internal processes much smoother and more transparent. Review collected by and hosted on G2.com.

Since I was a user, and a team leader, not an admin, I don't have anything negative to say about it. Review collected by and hosted on G2.com.

What I value most about Factorial is how it centralizes and simplifies human resources management. From a single platform, it is possible to manage payroll, vacations, absences, documents, and approval workflows, which streamlines administrative tasks and reduces the possibility of errors. Additionally, its intuitive and accessible interface allows both the HR team and employees to use it without difficulties. Review collected by and hosted on G2.com.

Limitations in advanced functionalities: There are certain complex human resources functions that require external integrations or are not sufficiently developed within the platform.

Dependence on the internet: Being an online platform, it is not possible to access the information without a connection.

Limited customization: Some reports and approval workflows cannot be fully adapted to very specific needs.

Initial learning curve: Although the platform is intuitive, some of its functions require time to adapt and become familiar with them. Review collected by and hosted on G2.com.

How intuitive the platform is and its easy operation. Review collected by and hosted on G2.com.

Sometimes it doesn't correctly record the clock-ins. Review collected by and hosted on G2.com.

It makes tracking absences and working hours simple, centralized, and easy to manage in one place. Review collected by and hosted on G2.com.

I occasionally run into limitations with the reports and the available customization options, which can make it harder to tailor things to my needs. Review collected by and hosted on G2.com.

Factorial stands out for its intuitive interface and ease of use, making it accessible even for non-technical users. Features like employee time tracking, document management, and payroll integration save significant time and streamline HR processes. The centralized dashboard provides clear visibility into employee data, ensuring compliance and effective workforce management. Additionally, their customer support is responsive and helpful, addressing queries promptly. Review collected by and hosted on G2.com.

While Factorial offers excellent features, some advanced functionalities, such as more detailed reporting or customization options, are limited and could be expanded further. Additionally, the initial setup can be slightly overwhelming due to the range of tools available, and integration with third-party applications could be smoother. For smaller businesses, the pricing might be a consideration when compared to alternatives. Review collected by and hosted on G2.com.