Facebook Reviews (761)

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Facebook Reviews (761)

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4.3
762 reviews

What do users say?

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Users consistently praise Facebook for its ability to help them stay connected with friends, family, and communities, making it a valuable tool for both personal and professional networking. The platform's user-friendly interface and extensive features, such as groups and marketplace, enhance engagement and accessibility. However, many users express frustration with the cluttered feed and excessive ads, which can detract from the overall experience.

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ALI A.
AA
ALI A.
ALI
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Keeps me connected with friends and family, though the feed can get cluttered"
5/5
What do you like best about Facebook?

The algorithm does a great job of surfacing life updates from friends and family that I actually care about, while the 'Memories' feature adds a nice nostalgic touch. Additionally, the Marketplace is incredibly convenient for buying and selling locally without needing a separate app. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

Facebook is the overwhelming volume of ads and suggested content that clogs up the main feed. It often feels like I have to dig through multiple sponsored posts and 'Recommended For You' pages just to see a handful of updates from my actual friends and family. Additionally, the notification system can be overly aggressive, sending alerts for irrelevant activity while sometimes missing important ones. Review collected by and hosted on G2.com.

Kevin K.
KK
Kevin K.
Pastor
Information Technology and Services
Small-Business (50 or fewer emp.)
"Powerful Reach for Promoting My Business to a Targeted Audience"
5/5
What do you like best about Facebook?

I like using Facebook to promote my business to a greater audience. I'm able to reach more targeted nich specific to my product and service.

I use Facebook everyday because it is easy to post and running paid ads is quick to implement with full app integration with WhatsApp and messanger. customer support is quick and efficient. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

It is very difficult to get your stats on paid ads and it takes too long to load everytime you want to see a campaign or ad data. Review collected by and hosted on G2.com.

Bill L.
BL
Bill L.
Vice President of Sales and Operations
Information Services
Small-Business (50 or fewer emp.)
"Connecting with Friends and Family Made Simple"
5/5
What do you like best about Facebook?

I like how Facebook allows me to store photos and create albums of trips and events. It's great that I can easily share or tag family and friends, making these albums accessible to everyone. I also appreciate the ability to save and store memories, which we often look back on for family events or parties to pull photos from. Additionally, the initial setup of Facebook was simple and took only a couple of minutes. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

I wish you could customize the news feed more - so it could just show most recent all the time - it's better than seeing some new and some old when scrolling. There should be an option in the settings to show the most recent posts from family and friends, allowing you to deselect businesses or pages that you follow if needed. Review collected by and hosted on G2.com.

Francisco Javier R.
FR
Francisco Javier R.
Professor
Higher Education
Small-Business (50 or fewer emp.)
"Share and connect easily with Facebook"
4/5
What do you like best about Facebook?

I like Facebook because I can share many multimedia files (photos, videos, text, quick messages, audio, etc.) with my family, friends, acquaintances, and also with celebrities. This allows me to stay up to date on where they are and what they are doing, among other things. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

Lately, Facebook has too much advertising. That bores me, especially when the ads have nothing to do with my interests or activities. Review collected by and hosted on G2.com.

Vanessa R.
VR
Vanessa R.
File clerk
Mid-Market (51-1000 emp.)
"Connect and Communicate Easily with Facebook"
5/5
What do you like best about Facebook?

I like using Facebook to connect with family and friends, watch videos, upload photos, and find out about important news. Communication with my loved ones becomes much easier and more dynamic. Its design is attractive and easy to use. I enjoy the Marketplace for buying things and appreciate the messaging option because they are simple and easy to use. I also like how easy the initial setup is and how you log into the platform. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

There is nothing I don't like, everything is very simple and easy to use. Review collected by and hosted on G2.com.

Mohit P.
MP
Mohit P.
SEO Analyst
Small-Business (50 or fewer emp.)
"Great for Staying Connected and Networking, but Marketplace Safety Needs Work"
3.5/5
What do you like best about Facebook?

I’ve been using Facebook for the last 10+ years, and overall the experience has been user-friendly. Adding friends and staying connected with people I know (and even those I don’t) is much easier on Facebook. It has also helped me connect with different people in my field, which has supported me professionally - for example, by helping me find clients and part-time jobs. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

I feel that Facebook Marketplace is full of scammers, and the Meta team should verify listings before they’re approved. I’ve also noticed that adult content sometimes shows up, which I find disturbing. Review collected by and hosted on G2.com.

Surbhi M.
SM
Surbhi M.
Content Writer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy Global Connections with Facebook, Plus Groups, Events, and Messenger"
5/5
What do you like best about Facebook?

What I like about Facebook is that it’s very easy to connect with people across the world. It helps me stay in touch with friends and family, join groups, discover events, and communicate through Messenger. It also gives sellers the opportunity to sell their products to a wider audience. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

The major drawback of Facebook is the sheer number of ads, the presence of various possible scams, and the cluttered news feed. Review collected by and hosted on G2.com.

Kristina T.
KT
Kristina T.
Multi trade
Small-Business (50 or fewer emp.)
"Facebook the no. 1 social networking software available."
5/5
What do you like best about Facebook?

It's easy to use, it's absolutely free. Has everything you need for any and all of your social networking needs. Has instant messaging and easy to use search engines. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

There is nothing that I dislike about this software and I would recommend to anyone Review collected by and hosted on G2.com.

Srinivasan T.
ST
Srinivasan T.
Senior digital marketing executive
Mid-Market (51-1000 emp.)
"Powerful Reach with Simple Tools"
5/5
What do you like best about Facebook?

One thing I like about Facebook is how accessible and familiar it is. It's easy to use and doesn't take much time to get started. Along with that, I would say the FB Features like groups, pages helped me in building engagement. while ads make it useful for business growth as well. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

According to me, Facebook can feel a bit crowded, both in terms of content and features, Another downside Facebook's algorithm can be unpredictable, making it hard consistently reach the my audience without paid promotions. Review collected by and hosted on G2.com.

Neel R.
NR
Neel R.
Account Executive
Small-Business (50 or fewer emp.)
"Great for staying connected, but can feel cluttered"
3.5/5
What do you like best about Facebook?

What I like most about Facebook is how easy it is to stay connected with friends and family, especially those who live far away. It’s also a great way to discover events, communities, and content that match my interests, all in one place. Review collected by and hosted on G2.com.

What do you dislike about Facebook?

What I dislike about Facebook is that the feed can feel cluttered with ads and irrelevant content, making it harder to see updates from people I actually care about. It can also be a bit overwhelming and time-consuming if you’re not careful. Review collected by and hosted on G2.com.