Engine Reviews (23)

Reviews

Engine Reviews (23)

4.4
24 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and cost savings provided by the platform, making hotel bookings straightforward and efficient. Many appreciate the reliable customer support and the ability to manage multiple reservations seamlessly. However, some users note that the cancellation policies can be restrictive.

Pros & Cons

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Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Good Partnership for hoteliers!"
5/5
What do you like best about Engine?

Engine works small midsize businesses, they have already partnered with many of them and affiliated with other network. It cut down our time to go look for companies, government business, etc Review collected by and hosted on G2.com.

What do you dislike about Engine?

Big margin off of best available rates (almost 40%), it doesn' allow much margin to work for promotions and sponsored listing. Review collected by and hosted on G2.com.

Verified User in Music
UM
Verified User in Music
Small-Business (50 or fewer emp.)
"Account shut down without notice or explanation with thousands of dollars in booked travel"
0/5
What do you like best about Engine?

There are no upsides. I regret trying the product. Review collected by and hosted on G2.com.

What do you dislike about Engine?

With no explanation or cause, my account was shut down — something I learned by the login no longer functioning.

I have thousands of dollars in pre-booked travel through this site for my small business. Has it been cancelled? Who has my money?

Phone support was useless, and redirected me to an email address.

I would never trust this company with a penny of my LLC's travel bookings ever again. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Flex Program is a sham!"
0/5
What do you like best about Engine?

Simple user interface and easy to use. I like the simplicity Review collected by and hosted on G2.com.

What do you dislike about Engine?

Used Hotel Engine a couple of times, the prices are nowhere as good as they used to be.

Flex Program is a sham! Have yet to see any value. Review collected by and hosted on G2.com.

Becky T.
BT
Becky T.
Accounting
Mid-Market (51-1000 emp.)
"Best I've found for employee bookings!"
5/5
What do you like best about Engine?

Extremely simple to use, good deals on rooms, support is great. If you have employees in the field to book for, keep track of, do job costing on, etc this site makes it all easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Engine?

The previous method used gave physical cards to employees which did make slighty easier for them to get rooms on their own when needed. The ability to set limits for employees easily outweighed this option for our company. Review collected by and hosted on G2.com.

ST
Scott T.
Ast Operations Manager
Mid-Market (51-1000 emp.)
"Very Easy To Use"
5/5
What do you like best about Engine?

Easy to use. Can control the spending and searching of employees with the click of a button. If needed you can make changes on the fly or book the hotels directly for guests or as an admin to exceed the thresholds you set up for employees. Review collected by and hosted on G2.com.

What do you dislike about Engine?

Sometimes the app or website gives me a little trouble. Not enough to persuade me to stop using. It has gotten better with the last few updates Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"It is very user friendly :)"
5/5
What do you like best about Engine?

The best part is the rewarding part. I book my colleagues hotels and get rewarded with points to use myself. I am currently using my points for my Thanksgiving break to visit family. Review collected by and hosted on G2.com.

What do you dislike about Engine?

I do not dislike anything regarding this platform and I've using this platform for two years. Review collected by and hosted on G2.com.

RC
Robert C.
Small-Business (50 or fewer emp.)
"New Season HVAC review"
4.5/5
What do you like best about Engine?

Consistently lower prices on the same hotels I had used with hotel.com Review collected by and hosted on G2.com.

What do you dislike about Engine?

link to book the same hotel again. If I do not mark a certain hotel as a favorite, it is not easy to find again. I need to go to my prior bookings and surf around until I find the hotel. Then I click to bring the reservation back up, then I need to copy and paste in the home page "find a hotel" box. The process should be easier. In this area, hotels.com is more user friendly. It is easier to re-book a hotel on their site. Review collected by and hosted on G2.com.

JT
Jessica T.
Operations Manager
Small-Business (50 or fewer emp.)
"Great for any business!"
5/5
What do you like best about Engine?

I love how quickly reward points build up just for booking hotels that I would have to book anyway. I love that the rewards can be used for any hotel in hotel engine, and the rates are fantastic. Review collected by and hosted on G2.com.

What do you dislike about Engine?

There isn't anything that i dislike about Hotel Engine. I've recommended to anyone who regularly books hotels for their work. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Highly recommended"
4/5
What do you like best about Engine?

The app is user friendly and the rate is reasonable. Review collected by and hosted on G2.com.

What do you dislike about Engine?

If you make changes to your reservation, it is hard to cancel. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"great help and friendly dedicated service"
5/5
What do you like best about Engine?

direct billing we have less fraud because of this Review collected by and hosted on G2.com.

What do you dislike about Engine?

support help is not always accessible in a timely manner but they get it fixed. Review collected by and hosted on G2.com.