It integrates something very similar to the "like" feature on FB and IG that many folks are already used to on platforms such as WordPress, so you can have the same reaction feature on your own website. It's great for easy engagement. Review collected by and hosted on G2.com.
It would be cool to have deeper engagement, but I wouldn't say that's something I dislike about this product. It doesn't market itself as something that provides in-depth feedback or commenting ability, so it is what it is. Review collected by and hosted on G2.com.
