Emerald Technology Reviews (92)

Reviews

Emerald Technology Reviews (92)

4.5
92 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the responsive support and professional service provided by Emerald Technology, highlighting the team's commitment to addressing concerns and facilitating smooth onboarding. Many appreciate the ease of communication and the personalized approach, which fosters a positive experience throughout the recruitment and payroll processes. However, some users note occasional delays in local provider services as a common limitation.

Pros & Cons

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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Professional, Supportive, and Easy to Work With"
5/5
What do you like best about Emerald Technology?

What I like best about Emerald Technology is how friendly, approachable, and supportive everyone is. The onboarding process and day-to-day tasks were well organized and self-explanatory, making it easy to get started. Whenever I had a question or needed assistance, someone was always available to help, which made the overall experience smooth and welcoming. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

At this stage, I don't have any significant dislikes. My experience with Emerald Technology has been very positive, and I haven't encountered any issues that stand out as areas of concern. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Emerald Technology Review"
4/5
What do you like best about Emerald Technology?

What I like most about Emerald Technology is the clear and open communication across the company. The processes are simple and easy to follow, which makes day-to-day work efficient and straightforward. I also appreciate the tools that are provided—they are practical, useful, and help me work effectively. Overall, Emerald creates a supportive environment that makes collaboration easy and enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

One area that could be improved is the timing of bonus and commission payments, as they are currently paid one month later than expected. A more timely payment process would be greatly appreciated.

I also think the expense policy could be simplified to make the reimbursement process more straightforward.

Finally, I believe the timesheet process could be modernized. Having to complete an Excel spreadsheet to track worked days feels outdated, and a web-based timesheet tool would make the process more efficient and user-friendly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Smooth onboarding & follow up, attached to details & context, very pro!"
4.5/5
What do you like best about Emerald Technology?

The people are efficient, close by when I need them, and always on top of my questions. They consistently focus on problem-solving. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

They subcontract certain tasks to local companies for local law adaptation purposes, and this is followed up on and managed well by Emerald, BTW. Review collected by and hosted on G2.com.

Sergei D.
SD
Sergei D.
Builder
Small-Business (50 or fewer emp.)
"Fast, Straightforward Support and a Clean Interface for Day-to-Day HR Tasks"
4/5
What do you like best about Emerald Technology?

They operate very fast. Communications are straightforward and same-day reply is a standard. As employee onboarded through Emerald, it covers all my needs and provides clean interface for all my day-to-day operations. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

My only point of feedback would be to improve their employee app/portal on mobile. Unfortunately, it's not as easy to use as on a laptop. Review collected by and hosted on G2.com.

OS
Oscar S.
Sr. Named Account Manager
Enterprise (> 1000 emp.)
"Oscar Saenz from Proofpoint"
5/5
What do you like best about Emerald Technology?

I have an amazing conversation with Aimee, she always follow my engagement process between Emerald, Proofpoint and Serviap Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

Nothing, Im really happy with the atetion fo Emerald Review collected by and hosted on G2.com.

Conan A.
CA
Conan A.
Field Application Engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Consistently Helpful Team and Prompt Support"
4/5
What do you like best about Emerald Technology?

The team is consistently helpful, and every request I’ve made has been handled promptly. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

So far, I haven’t experienced any issues or found anything I dislike. Review collected by and hosted on G2.com.

Ninad K.
NK
Ninad K.
Senior consultant L2
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Professional, Personalized Recruiting with Clear Communication"
5/5
What do you like best about Emerald Technology?

What I like most about this recruiting agency is their professionalism, clear communication, and personalized approach. They took the time to understand my skills and career goals, kept me informed throughout the recruitment process, and matched me with opportunities that were a great fit. The team was responsive, supportive, and genuinely invested in helping me succeed. Overall, it was a smooth and positive experience. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

Nothing i had a very positive experience. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Responsive, Flexible Team That Always Finds Solutions"
5/5
What do you like best about Emerald Technology?

The people at Emerald are responsive, flexible, and always willing to find solutions to any situation that comes up. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

I think they're doing a great job. At the beginning we faced some timeline issues but they were immediately fixed by setting up a schedule that works for both sides. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Good Recruiting Fit, But Support Response Times Need Improvement"
2.5/5
What do you like best about Emerald Technology?

It’s a good option for recruiting, helping connect employees with the right company. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

The waiting time for any kind of help I request is too long and not very practical. There should be a better, more direct, and faster way to get in touch and request simple documents, such as certificates. Review collected by and hosted on G2.com.

paula b.
PB
paula b.
Senior Graphic Designer
Small-Business (50 or fewer emp.)
"Supportive Team, but local Provider Issues"
2.5/5
What do you like best about Emerald Technology?

Emerald team is always supportive, approachable, and friendly. Review collected by and hosted on G2.com.

What do you dislike about Emerald Technology?

I believe there are several areas that could be improved. In particular, I think you should work with better local providers. The provider in Colombia hasn’t been very reliable, and I’ve run into multiple issues, including mandatory medical exam fees, delays, and discrepancies in my salary. Review collected by and hosted on G2.com.