---
title: Emerald Technology Reviews
meta_title: 'Emerald Technology Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 92 reviews by the users' company size, role or industry to
  find out how Emerald Technology works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 92
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# Emerald Technology Reviews
**Vendor:** Emerald Technology  
**Category:** [Employer of Record (EOR) Software](https://www.g2.com/categories/employer-of-record-eor)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 92
## About Emerald Technology
For Business &amp; HR Leaders that want to grow their international teams, Emerald Technology is a Global Expansion Partner that allows companies to seamlessly recruit, onboard and payroll talent compliantly, anywhere in the world. Unlike some new players in the market that offer a platform-only approach with limited client assistance, we deliver customer-centric support, combined with an easy to navigate cloud platform, tailor-made to cover the needs of fast-growing Technology vendors. Unlock borders and embrace international talent: Seamlessly Recruit, Onboard and Payroll talent compliantly. Entity-free no matter the global location. Discover Talent: Get access to global talent and grow your workforce across international borders so you can hire the best talent, not the closest. Hire Globally: Use our already set-up global entities to compliantly hire your international workers anywhere in the world. Manage Employment: By leveraging our Cloud Platform, you can manage your remote workforce and get visibility of employment data, all in one place. \&gt;Global Payroll \&gt;End-To-End Recruitment and Expansion \&gt;Employer of Record \&gt;Outsourced HR \&gt;Remote Onboarding \&gt;Global Recruitment



## Emerald Technology Pros & Cons
**What users like:**

- Users find the **excellent recruitment and payroll services** of Emerald Technology to be efficient and highly supportive. (13 reviews)
- Users commend Emerald Technology for their **rapid response times** , ensuring effective communication and swift issue resolution. (13 reviews)
- Users praise the **proactive and responsive customer support** from Emerald Technology, making the experience smooth and reliable. (6 reviews)
- Users love the **ease of use** of Emerald Technology, highlighting its fast support and helpful professional team. (6 reviews)
- Users highlight the **easy setup** of Emerald Technology, making onboarding smooth and straightforward for their operations. (5 reviews)
- Reliability (4 reviews)
- Easy Payments (3 reviews)
- Users praise Emerald Technology for its **efficiency** , highlighting responsive support and a smooth onboarding experience. (3 reviews)
- Fast Response (3 reviews)
- Solutions (3 reviews)

**What users dislike:**

- Users experienced long delays in **contract preparation issues** , facing misalignments with labor laws and poor translation quality. (1 reviews)
- Users express frustration with **email issues** due to slow responses and unhelpful support from an uninformed representative. (1 reviews)
- Users express frustration with the **platform&#39;s usability** due to lengthy contract preparation and misalignment with local laws. (1 reviews)
- Users express concerns about **poor customer support** , highlighting slow responses and lack of knowledgeable assistance. (1 reviews)
- Users criticize the **poor interface design** of Emerald Technology, leading to confusion and delays in support responses. (1 reviews)

## Emerald Technology Reviews
  ### 1. Professional, Supportive, and Easy to Work With

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 03, 2026

**What do you like best about Emerald Technology?**

What I like best about Emerald Technology is how friendly, approachable, and supportive everyone is. The onboarding process and day-to-day tasks were well organized and self-explanatory, making it easy to get started. Whenever I had a question or needed assistance, someone was always available to help, which made the overall experience smooth and welcoming.

**What do you dislike about Emerald Technology?**

At this stage, I don't have any significant dislikes. My experience with Emerald Technology has been very positive, and I haven't encountered any issues that stand out as areas of concern.

**What problems is Emerald Technology solving and how is that benefiting you?**

Emerald Technology is helping bridge the gap while Proofpoint establishes a legal entity in South Africa. They manage the legal and contractual relationship between me and Proofpoint, ensuring everything is compliant and handled smoothly. This has allowed me to start my role without delays or administrative challenges, providing a seamless employment experience while the local entity is being established.

  ### 2. Emerald Technology Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Emerald Technology?**

What I like most about Emerald Technology is the clear and open communication across the company. The processes are simple and easy to follow, which makes day-to-day work efficient and straightforward. I also appreciate the tools that are provided—they are practical, useful, and help me work effectively. Overall, Emerald creates a supportive environment that makes collaboration easy and enjoyable.

**What do you dislike about Emerald Technology?**

One area that could be improved is the timing of bonus and commission payments, as they are currently paid one month later than expected. A more timely payment process would be greatly appreciated.

I also think the expense policy could be simplified to make the reimbursement process more straightforward.

Finally, I believe the timesheet process could be modernized. Having to complete an Excel spreadsheet to track worked days feels outdated, and a web-based timesheet tool would make the process more efficient and user-friendly.

**What problems is Emerald Technology solving and how is that benefiting you?**

Emerald Technology enables me to work for a U.S.-based software vendor while benefiting from a French employment contract. This provides the best of both worlds: the opportunity to work in an international environment with a global company, while enjoying the security, compliance, and benefits of local employment. Emerald also takes care of the administrative and HR aspects, allowing me to stay focused on my role and my customers.

  ### 3. Smooth onboarding & follow up, attached to details & context, very pro!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Emerald Technology?**

The people are efficient, close by when I need them, and always on top of my questions. They consistently focus on problem-solving.

**What do you dislike about Emerald Technology?**

They subcontract certain tasks to local companies for local law adaptation purposes, and this is followed up on and managed well by Emerald, BTW.

**What problems is Emerald Technology solving and how is that benefiting you?**

I was interviewed, selected, and indirectly hired by Emerald under a French contract in France. As a French citizen, I operate in France and Southern Europe for an American company that has no offices in France, but does have a UK-based EMEA HQ for Europe. Despite that setup, I am still covered through a local company, with a French contract and French applicable laws.

  ### 4. Fast, Straightforward Support and a Clean Interface for Day-to-Day HR Tasks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sergei D. | Builder, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about Emerald Technology?**

They operate very fast. Communications are straightforward and same-day reply is a standard. As employee onboarded through Emerald, it covers all my needs and provides clean interface for all my day-to-day operations.

**What do you dislike about Emerald Technology?**

My only point of feedback would be to improve their employee app/portal on mobile. Unfortunately, it's not as easy to use as on a laptop.

**What problems is Emerald Technology solving and how is that benefiting you?**

They are the payroll company through which I'm employed.

  ### 5. Oscar Saenz from Proofpoint

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oscar S. | Sr. Named Account Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about Emerald Technology?**

I have an amazing conversation with Aimee, she always follow my engagement process between Emerald, Proofpoint and Serviap

**What do you dislike about Emerald Technology?**

Nothing, Im really happy with the atetion fo Emerald

**What problems is Emerald Technology solving and how is that benefiting you?**

At the begining fo the process, all the doubts that I had with the process of engagement with Proofpoint, on the daily activities Aimee help me with my expenses, information regarding some process between PFPT and Emerald

  ### 6. Consistently Helpful Team and Prompt Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Conan A. | Field Application Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2026

**What do you like best about Emerald Technology?**

The team is consistently helpful, and every request I’ve made has been handled promptly.

**What do you dislike about Emerald Technology?**

So far, I haven’t experienced any issues or found anything I dislike.

**What problems is Emerald Technology solving and how is that benefiting you?**

The team is currently assisting me with my work permit. I’m hoping everything will be sorted out before the expiry date, especially since Ireland currently has a backlog for work permit renewals and IRP card renewals.

  ### 7. Professional, Personalized Recruiting with Clear Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ninad K. | Senior consultant L2, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Emerald Technology?**

What I like most about this recruiting agency is their professionalism, clear communication, and personalized approach. They took the time to understand my skills and career goals, kept me informed throughout the recruitment process, and matched me with opportunities that were a great fit. The team was responsive, supportive, and genuinely invested in helping me succeed. Overall, it was a smooth and positive experience.

**What do you dislike about Emerald Technology?**

Nothing i had a very positive experience.

**What problems is Emerald Technology solving and how is that benefiting you?**

They help connect qualified candidates with the right job opportunities, making the hiring process faster and more efficient for both job seekers and employers.

  ### 8. Responsive, Flexible Team That Always Finds Solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2026

**What do you like best about Emerald Technology?**

The people at Emerald are responsive, flexible, and always willing to find solutions to any situation that comes up.

**What do you dislike about Emerald Technology?**

I think they're doing a great job. At the beginning we faced some timeline issues but they were immediately fixed by setting up a schedule that works for both sides.

**What problems is Emerald Technology solving and how is that benefiting you?**

Emerald helps me being the bridge between ShippyPro and I for cross-border hiring and payroll. They've helped me to keep my contract agreement even when moving to another country.

  ### 9. Good Recruiting Fit, But Support Response Times Need Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Emerald Technology?**

It’s a good option for recruiting, helping connect employees with the right company.

**What do you dislike about Emerald Technology?**

The waiting time for any kind of help I request is too long and not very practical. There should be a better, more direct, and faster way to get in touch and request simple documents, such as certificates.

**What problems is Emerald Technology solving and how is that benefiting you?**

It’s the bridge between the company I work for and me, helping ensure I get paid on time and have a secure contract.

  ### 10. Supportive Team, but local Provider Issues

**Rating:** 2.5/5.0 stars

**Reviewed by:** paula b. | Senior Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Emerald Technology?**

Emerald team is always supportive, approachable, and friendly.

**What do you dislike about Emerald Technology?**

I believe there are several areas that could be improved. In particular, I think you should work with better local providers. The provider in Colombia hasn’t been very reliable, and I’ve run into multiple issues, including mandatory medical exam fees, delays, and discrepancies in my salary.

**What problems is Emerald Technology solving and how is that benefiting you?**

You help companies that don't have a local office hire employees in different countries

  ### 11. Great working with Emerald

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jorge S. | Senior Sales Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Emerald Technology?**

The quality of the communications and the warm treat

**What do you dislike about Emerald Technology?**

Nothing at this point; so far, everything has worked fine

**What problems is Emerald Technology solving and how is that benefiting you?**

Communications with my employer

  ### 12. Well organized

**Rating:** 4.5/5.0 stars

**Reviewed by:** Priyanka  M. | Quality Assurance Tester, Enterprise (> 1000 emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Emerald Technology?**

Promptly response to query. Always answering all questions

**What do you dislike about Emerald Technology?**

Everything is good. Nothing to complain about

**What problems is Emerald Technology solving and how is that benefiting you?**

I don't see any problem with them sloving

  ### 13. Repeated Payroll Errors Caused Confusion and Heavy Deductions

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2026

**What do you like best about Emerald Technology?**

The platform to upload documents worked.

**What do you dislike about Emerald Technology?**

Salary was issued incorrectly in 2 consecutive months, which causes a lot of confusion. On top of that, since the correct salary is credited as "advance", the following month's deductions (which was based on %) were a lot.

**What problems is Emerald Technology solving and how is that benefiting you?**

I actually don't know

  ### 14. Intuitive Platform and a Well-Organized, Kind Onboarding Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Emerald Technology?**

They were kind, the onboarding process was mostly well-organized, and their responsiveness was adequate throughout the entire process. The platform is very intuitive and easy to use. That's a plus.

**What do you dislike about Emerald Technology?**

The communication between them and the local partner in Colombia seems quite broken, which sometimes makes me feel unsure about how clear the process really is.

**What problems is Emerald Technology solving and how is that benefiting you?**

They make it possible for my international employer to hire me while still applying most of the benefits. As well as helping me with any request and employee-related documents I've needed.

  ### 15. Enables International Work While Staying in My Home Country

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Emerald Technology?**

Being able to be employed in my own country for a company in a completely different country. :)

**What do you dislike about Emerald Technology?**

Nothing until now. I don't have anything else to say.

**What problems is Emerald Technology solving and how is that benefiting you?**

We already talked about this, being employed in a country where my company does not have offices.

  ### 16. Good Support, but Onboarding Delays and Payroll Issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Emerald Technology?**

I feel they have strong support across several areas and maintain a good relationship with users.

**What do you dislike about Emerald Technology?**

During our onboarding process, we experienced several challenges, including delays in health insurance enrollment that affected the team, issues with the delivery and logistics of equipment and hardware, and payroll and withholding discrepancies affecting some colleagues, among other situations encountered throughout this initial stage.

**What problems is Emerald Technology solving and how is that benefiting you?**

“Their support with enrollments and benefits goes a long way—it improves our quality of life and helps us focus on doing our best work.

  ### 17. Straightforward Platform That’s Super Easy to Understand

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Emerald Technology?**

It has a very straightforward platform, super easy to understand

**What do you dislike about Emerald Technology?**

So far I don't see the same level of information available as compared to Deel

**What problems is Emerald Technology solving and how is that benefiting you?**

Being able to work abroad and all the tax implications while working for my company

  ### 18. Extremely Responsive, Trustworthy Team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Emerald Technology?**

Extremely responsive and trustworthy people

**What do you dislike about Emerald Technology?**

The expense system is not the best. They should leverage a platform like Navan. It takes way too long to get your expenses back and the approval process is extremely manual.

**What problems is Emerald Technology solving and how is that benefiting you?**

Being able to work from a different country

  ### 19. Nice experience working with them

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luis Guillermo S. | Ingeniero de preventa, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Emerald Technology?**

Attention is very fast, I have been working with them for more than a year and I would recomend this company

**What do you dislike about Emerald Technology?**

At the momento I dont have any recomedation

**What problems is Emerald Technology solving and how is that benefiting you?**

Help me to work with an important company  through this sevrvice

  ### 20. Always Helpful and Quick to Answer Questions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Emerald Technology?**

Their willingness to help and answer questions

**What do you dislike about Emerald Technology?**

So far, everything has gone well for the moment

**What problems is Emerald Technology solving and how is that benefiting you?**

Communication with the Colombian company regarding question such as tax deductions

  ### 21. Expanding Employment Opportunities Across Regions

**Rating:** 4.0/5.0 stars

**Reviewed by:** George L. | Quality Assurance Automation Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Emerald Technology?**

Provide employment across different regions

**What do you dislike about Emerald Technology?**

Overall i am ok. I would suggest to keep up with any new development

**What problems is Emerald Technology solving and how is that benefiting you?**

Employment and vacation

  ### 22. Stellar Support and Reliable Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jean C.

**Reviewed Date:** February 04, 2026

**What do you like best about Emerald Technology?**

I love that Emerald Technology has been my recruitment agency for the past 3.5 years. The primary points of contact are always approachable and contactable, which I really appreciate. They go out of their way to provide support and solutions when needed, ensuring that I was fully supported throughout my placement tenure. Overall, I've been satisfied with the service and support provided.

**What do you dislike about Emerald Technology?**

Communication earlier on wasn't the best, but it improved during the past year.

**What problems is Emerald Technology solving and how is that benefiting you?**

Emerald Technology fully supports me throughout my placement tenure. My contacts are approachable and provide necessary support and solutions.

  ### 23. Professional, Friendly Service — A Pleasure to Deal With

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2026

**What do you like best about Emerald Technology?**

The people and the service are very professional and a pleasure to deal with.

**What do you dislike about Emerald Technology?**

Frankly, I haven't been able to find anything to complain about.

**What problems is Emerald Technology solving and how is that benefiting you?**

Initially, they helped me find a job when I needed one, and the turnaround time was very quick. Then, as they handled my work permit, etc., their quality of service has been superb.

  ### 24. Quick, Responsive Service from Emerald

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Enterprise (> 1000 emp.)

**Reviewed Date:** July 07, 2026

**What do you like best about Emerald Technology?**

From my experience they are quick and very responsive

**What do you dislike about Emerald Technology?**

Nothing in particular about emerald but his partner in Colombia doesn’t match the same quality

**What problems is Emerald Technology solving and how is that benefiting you?**

Nothing current but when I started at my new company the Health insurance benefit was definitely and issue but it was solved by emerald in a good way

  ### 25. Reaching the Right Talent Anywhere, Without Location Barriers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2026

**What do you like best about Emerald Technology?**

They help reach the right talent without obstacles related to location, such as place, city, and so on.

**What do you dislike about Emerald Technology?**

In the initial stages, communication is handled through regular phone updates, and sometimes it’s followed up by email.

**What problems is Emerald Technology solving and how is that benefiting you?**

Connecting people with companies, vendors, new products

  ### 26. Great team with close contact and great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about Emerald Technology?**

The people I work with, mainly Aimee, are super supportive. They help sort out the few issues that come up.

**What do you dislike about Emerald Technology?**

Nothing in particular
The expense reports could be improved

**What problems is Emerald Technology solving and how is that benefiting you?**

Emerald solves any issues regarding my pay / expenses and benefits

  ### 27. Effortless Hiring in APAC with Emerald Technology

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zane L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2025

**What do you like best about Emerald Technology?**

I like the fact that Emerald Technology provides prompt assistance whenever we need it. This level of support is crucial for our operations, especially as we use their EOR service to hire employees in the APAC region without needing to establish a business entity there. Additionally, I found the initial setup of Emerald Technology to be very easy, which made the process of getting started with their services smooth and hassle-free. Overall, the combination of responsive support and seamless setup contributes significantly to our positive experience with Emerald Technology.

**What do you dislike about Emerald Technology?**

NA

**What problems is Emerald Technology solving and how is that benefiting you?**

I use Emerald Technology to hire employees in APAC without needing a local business entity, benefiting from their prompt assistance.

  ### 28. Smooth Process and a Super Cooperative Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Emerald Technology?**

Smooth process, and the team is super cooperative

**What do you dislike about Emerald Technology?**

N/A
But maybe the bank facility as the company is not listed in major banking

**What problems is Emerald Technology solving and how is that benefiting you?**

They facilitate ground services for global companies with zero hassle.

  ### 29. Fast, Simple Onboarding — Easy to Get Started

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Emerald Technology?**

The process was simple and fast. They make it easy for you to get onboarded quickly

**What do you dislike about Emerald Technology?**

Maybe the website can be more phone friendly.

**What problems is Emerald Technology solving and how is that benefiting you?**

Providing me with my salary, tax etc

  ### 30. Fast, Goal-Oriented Support with Great Response Times

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Emerald Technology?**

Very fast response rate, always goal oriented in solving questions of any kind

**What do you dislike about Emerald Technology?**

n/a - my interaction so far has been nothing but great

**What problems is Emerald Technology solving and how is that benefiting you?**

Handling of my salary slips, Remuneration

  ### 31. Really Great Attention and Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Emerald Technology?**

The Attention was         Really     Great

**What do you dislike about Emerald Technology?**

None none none none none none none none none

**What problems is Emerald Technology solving and how is that benefiting you?**

I was just there for a few months! Good experience

  ### 32. Responsive, Interactive Platform That Gets the Job Done

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2026

**What do you like best about Emerald Technology?**

Responsiveness 
Interactivity of internal platform

**What do you dislike about Emerald Technology?**

Visa support was not very effective, but in the end work was done

**What problems is Emerald Technology solving and how is that benefiting you?**

Providing an intermediate job position for a third country

  ### 33. Easy to Use Platform for Expense and Time-Off Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Emerald Technology?**

Ease of platform usage and expense/time off management

**What do you dislike about Emerald Technology?**

nothing in specific honestly speaking ..

**What problems is Emerald Technology solving and how is that benefiting you?**

payroll, and my remote set up

  ### 34. The experience with emerald technology has been very professional, supportive and pleasant.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 22, 2024

**What do you like best about Emerald Technology?**

Emerald Technology has consistently demonstrated excellence in their recruitment and payroll services. The Operations Manager in Dubai has shown exceptional commitment, remaining available even beyond regular working hours and providing timely support whenever needed.

The management team is approachable, responsive, and attentive to the concerns of recruits, ensuring a positive and supportive experience throughout. Visa processing has been smooth and efficient, and all administrative aspects are handled with precision and care.

Salaries are processed on time without exception, and the team provides outstanding assistance with every work-related logistic requirement. Overall, Emerald Technology stands out as a reliable and professional partner, dedicated to delivering service of the highest standard.

**What do you dislike about Emerald Technology?**

Nothing at this stage to be changed. The service provided is adequate.

**What problems is Emerald Technology solving and how is that benefiting you?**

Emerald technology has slolved the problem of remote hiring for me as part of Finastra.

  ### 35. Exceptional Staffing Services with Prompt Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nadeem P. | SAP Security, Cloud IAG S4 HANA SAP GRC Cyber Security Architect

**Reviewed Date:** November 11, 2025

**What do you like best about Emerald Technology?**

I appreciate Emerald Technology for their promptness in resolving issues, which ensures that any concerns are addressed swiftly. They're meticulous in managing employment-related matters, especially evident from my experience working in Saudi Arabia, where they handled insurance and other facilities remarkably well. This attention to detail in employee management gives me confidence in their reliability. My team consistently reaches out to Emerald Technology and is always satisfied with the interaction, signaling their effectiveness and dependability.

**What do you dislike about Emerald Technology?**

Not applicable

**What problems is Emerald Technology solving and how is that benefiting you?**

Emerald Technology efficiently manages employment logistics, offers insurance, and supports employees well in Saudi Arabia, providing a seamless work experience.

  ### 36. Fantastic Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2025

**What do you like best about Emerald Technology?**

The Emerald platform has been incredibly easy to use especially compared to all other Employer of Record services I have used in the past. This is combined with top quality, proactive customer support from Aimee and Natalie that every company should aspire to. The company has provided an amazingly straightforward step-by-step process that I know from experience is far from a given. Huge kudos to the whole team - it is a real pleasure to work with Emerald!

**What do you dislike about Emerald Technology?**

Currently nothing - the experience has been fantastic thus far.

**What problems is Emerald Technology solving and how is that benefiting you?**

Employer on Record

  ### 37. Reliable and Responsive Solution for Visa Processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mathilde G.

**Reviewed Date:** January 13, 2026

**What do you like best about Emerald Technology?**

I like Emerald Technology's responsiveness and reliability. It's also very easy to set up, which makes it convenient to use. I am highly likely to recommend it to others, giving it a 10 out of 10.

**What do you dislike about Emerald Technology?**

Nothing

**What problems is Emerald Technology solving and how is that benefiting you?**

I use Emerald Technology to manage the visa process, particularly for canceling current visas.

  ### 38. Exceptional Support, Every Step

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khurram A. | PMO Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 10, 2025

**What do you like best about Emerald Technology?**

Emerald Technology is incredibly cooperative and genuinely “always there” — proactive, responsive, and easy to work with.
They guided me at every step with clear advice and dependable support, making the experience truly 5-star.

**What do you dislike about Emerald Technology?**

Honestly, nothing to dislike—my experience was consistently positive and super supportive.

**What problems is Emerald Technology solving and how is that benefiting you?**

Emerald Technology removes the headaches of cross-border hiring, relocation logistics, and local compliance by being a single, responsive point of contact.
Their proactive guidance and “always there” support eliminate roadblocks and stress

  ### 39. Excellent experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kishan C. | Vice President of Sales and Region Head, Enterprise (> 1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Emerald Technology?**

Great company to work with. They have been proactive; responsive and always supportive. Services offered are both reliable and efficient and always delivered with professionalism.

**What do you dislike about Emerald Technology?**

Nothing actually. Everything worked well

**What problems is Emerald Technology solving and how is that benefiting you?**

There is set of services that they deliver to my company and myself. They make the whole set of processes/services; however complex they migh; seem simple and stress free.

  ### 40. Outstanding Experience from Start to Finish

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anand G. | Technical Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2025

**What do you like best about Emerald Technology?**

I have been working with Emerald for the past two and a half years. They are always very responsive and address any concerns I raise quickly.

**What do you dislike about Emerald Technology?**

They always respond promptly and are willing to support any initiative. I appreciate how they go out of their way to assist whenever needed.

**What problems is Emerald Technology solving and how is that benefiting you?**

The HR portal is extremely helpful, providing access to all the essential documents and information we need.

  ### 41. Outstanding Recruitment and Payroll Services with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdul Hannan U. | Consultant / Programme Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2025

**What do you like best about Emerald Technology?**

Excellent recruitment and payroll services
Operation Manager is available to answer any questions outside working hours
Management are very approachable and assist with recruits concerns
Smooth Visa services
Payment of salary on time

**What do you dislike about Emerald Technology?**

Nothing, I have nothing to dislike about their services

**What problems is Emerald Technology solving and how is that benefiting you?**

They have assisted me in onboarding at their Dubai location, organised medicals and quickly. Assisted me in my golden visa process.

  ### 42. simplistic erp system for employees -- user

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about Emerald Technology?**

there's a very simple but quickly accessible 360 view of your profile that includes vacations, contract details and payslips, and also all the uploaded documents (addendums etc)
Log-in is conveniernt through the email OTP, it has never taken more than 10 seconds to arrive.

**What do you dislike about Emerald Technology?**

I'd say it's very basic compared to the erps I used to work with before. And also it's not clear how AIs and Calendar section works - it doesn't seem to be integrated anywhere. which might be just the concept by company agreed on.

**What problems is Emerald Technology solving and how is that benefiting you?**

It's storing my employee data, documents, terms&conditions and payslips and is accessible in cloud.

  ### 43. Professional, On-Time Service with Clear, Consistent Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2026

**What do you like best about Emerald Technology?**

Very professional service, always on time, with clear and consistent communication throughout.

**What do you dislike about Emerald Technology?**

Nothing to mention. Always receiving all clarifications on time payment on time.

**What problems is Emerald Technology solving and how is that benefiting you?**

Not having an entity here, so emerald solving my contracting

  ### 44. Effortless Onboarding, Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2024

**What do you like best about Emerald Technology?**

I appreciate Emerald Technology's smooth and seamless onboarding process, which makes it stress-free for me. The team is responsive and knowledgeable, ensuring that I receive clear communication throughout my interactions. My experience with Emerald Technology is remarkably positive.

**What do you dislike about Emerald Technology?**

NA

**What problems is Emerald Technology solving and how is that benefiting you?**

n/a

  ### 45. they exist maybe...

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2025

**What do you like best about Emerald Technology?**

Emerald didn't give me any chance to to like something as "best". I saw them once on kick-off, and then they vanished in background shadow as they are never were here. Only some regular automatic emails coming from their corporate emails remind me they exist.

**What do you dislike about Emerald Technology?**

Maybe Emerald to be more involved into employees life? Or at lest to provide clear and straightforward explanation what one could wait from them, and what is never to be expected?

Customer support is represented by two persons: one is really helpful, but extremely busy, so could miss to answer a question for days or weeks (in fact that is not the big issue, a phone call solves the case). Another person is answering on email, and is just "an interface" a forwarder of request without proper knowledge; above of that is also not very quick providing the feedbacks and keep tracking touch to avoid thoughts "hmm, looks they really don't care...".

**What problems is Emerald Technology solving and how is that benefiting you?**

Resolved basic juridical questions in the new location.

  ### 46. Complex contracting process,

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Emerald Technology?**

i didnt find anything good here, process took much more time and effort from our side than with previously. From user (employee) perspective this was a huge struggle.

**What do you dislike about Emerald Technology?**

Employee contract preparation took around 3 months from the first version we get till we finally have a proper version. First version of contract contained many not aligned parts which was surprise for us and also many parts of the contract was not aligned with Hungarian Labour Law. It was a surprise that even legally the document was not ok and we as employees have to reflect it that that many parts are against the local law. Also in some cases the Hungarian and English parts were not aligned, they contained different wording, so the translations were bad quality.
It took many rounds to finally have a contract which reflects what we agreed with Netcracker and what is not having worse conditions that we had earlier in our previous contract.

**What problems is Emerald Technology solving and how is that benefiting you?**

i need a employee contract in Hungary and therefore  we use Moore as local partner to employ us.

  ### 47. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francisco Javier G. | Senior Named Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about Emerald Technology?**

All the time I got guidance and great support during all the process and also once I got hired

**What do you dislike about Emerald Technology?**

Nothing, everything was great, all the process I got the support I needed

**What problems is Emerald Technology solving and how is that benefiting you?**

My hiring process to join the Proofpoint team in Mexico. 
All the process I got the support and guidance to run the whole process in the better way

  ### 48. Seamless Hiring Experience with Quick Visa Processing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bibinu A. | Regional Sales Manager - UAE, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2025

**What do you like best about Emerald Technology?**

Emerald made the hiring process incredibly smooth. All the paperwork was handled online, which made everything easy and transparent. I was also impressed with how quickly they completed the visa processing. A seamless and efficient experience overall.

**What do you dislike about Emerald Technology?**

At times the response time was not very swift, but I was acceptable.

**What problems is Emerald Technology solving and how is that benefiting you?**

They make hiring for overseas companies easy

  ### 49. Onboarding was okay but could have been more efficient

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Emerald Technology?**

new concept and makes it easier for staff and companies

**What do you dislike about Emerald Technology?**

I was not happy with the verification process as my company at that time was contacted on a generic email address without my consent.

**What problems is Emerald Technology solving and how is that benefiting you?**

I like the way Emerald takes care of all the HR process and makes it wasy

  ### 50. Great Experience through and through

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 04, 2025

**What do you like best about Emerald Technology?**

The onboarding process was seamless. Full guidance, support with minimum hassle. The payroll services are incredibly efficient. Their platform makes accessing your documents and monthly details very helpful. Best of all is the helpful staff, always quick to respond, very accessible and always there to assist. Overall, a great experience with top-notch support!

**What do you dislike about Emerald Technology?**

So far so good! They are so efficient and helpful that I had no need to meet the actual team, I would like to meet them! :)

**What problems is Emerald Technology solving and how is that benefiting you?**

My payroll is processed by Emerald Technology and corresponding paperwork.



- [View Emerald Technology pricing details and edition comparison](https://www.g2.com/products/emerald-technology/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-22+04%3A24%3A25+-0500&secure%5Bsession_id%5D=576ee31c-bd43-4aa3-a72e-0a6e3890ee13&secure%5Btoken%5D=94d0b8138eb1584addaf7e5e69ad1d2a2adb008b6328f0ea97576cfb103ab2b0&format=llm_user)

## Emerald Technology Features
**Compatability**
- HCM and HRMS
- Entrepreneur
- Immigration and Relocation

**Benefits**
- Branded Shopping
- Other Benefits

**Core Functionality - Employer of Record (EOR)**
- Compliance

**Expanded Functionality - Employer of Record (EOR)**
- M&A
- Enterprise Consulting
- Contractor Management

**AI Capabilities - Employer of Record (EOR)**
- AI Automation
- AI Agent

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