Ellucian CRM Recruit Reviews & Product Details

Ellucian CRM Recruit helps us to track communication and the admissions process with each student we work with at all stages of the funnel. We can integrate with Colleague, which is beneficial as well. Review collected by and hosted on G2.com.

It would be nice to be able to have a solution that allows all departments to see communication with an individual student across the board vs. tracking in multiple systems. Review collected by and hosted on G2.com.

Tracking students through the admissions funnel. This system is useful in creating custom communication plans for enrollment strategies and following up with prospective students. Review collected by and hosted on G2.com.

Reporting capabilities and limitations with Dashboard creation. Review collected by and hosted on G2.com.

Integrates with other software like Mongoose Cadence and Banner (although many CRMs do). Review collected by and hosted on G2.com.

Two (or more) records per person. Multiple opportunity records. Clunky query development. Unable to extract all fields. Not intuitive in any way. Very limited email options. Review collected by and hosted on G2.com.

It does the job. I have used several CRMS in my career and it's honestly not the best one I've used. It's not the worst but not the best. It gets the job done. Review collected by and hosted on G2.com.

It's honestly not the most user friendly. It takes A LOT of specificity to pull data, things have to be to segmented, and you will still not get all of the information you need. For instance, I was looking for a specific demographic for a marketing list pull and it didn't provide me with all of the necessary information. Review collected by and hosted on G2.com.

I like that it does the bare minimum for us. Review collected by and hosted on G2.com.

We have had so many issues trying to set the CRM up to meet our needs. On top of that, we've cycled through over 5 consultants in the last 2 calendar years. As we try to move our software into the 21st century to track things like attribution, clicks, or even do simple things like style dashboards and lead forms, Recruit has given us every headache along the way. Review collected by and hosted on G2.com.

Recruit CRM is a very robust tool that allows our organization to accept applications from a variety of third party application services. It collects these applications and funnels them to our Admissions team for further review and provides great insight into applicant data. Review collected by and hosted on G2.com.

Though it is a powerful tool, implementing Recruit CRM was a very long process. Our Admins are always having to go back and fix workflows after platform updates are pushed out. Review collected by and hosted on G2.com.

It is an easy way for all team members to collaborate regarding recruitment of a student Review collected by and hosted on G2.com.

it is difficult to customize for our particular specifications Review collected by and hosted on G2.com.

It’s a great tool for organizing many facets of students’ information. Review collected by and hosted on G2.com.

After the latest update you can’t make it full screen which is harder to use. Review collected by and hosted on G2.com.

The program is user friendly and allows the operations team to work alongside the counselors and prospective/current students. Workflows are easy to set up and run, which makes work much quicker. The system catches flaws for us, and adding employee accessibility for cleanup is easy. This team accessibility is ideal, as many people touch each application/person record. Review collected by and hosted on G2.com.

The system slows down significantly and seemly at random, and random system peculiarities occur. For example, I can only use Recruit on Google Chrome, while my coworker (same office and internet access) can only use Recruit on Firefox. Updates sometimes reset infrequently used access points within the system, such as moving an prospect to an opportunity.

Currently our biggest issue is with duplicates, as they slip through the cracks very easily. Counselors often create a person record that has little information and therefore is difficult for data entry workers to find as they input prospective student info. We've put systems into place to prevent duplicates, but they still happen and locating created duplicates to merge can be difficult. Review collected by and hosted on G2.com.

I honestly did not like anything about this CRM. It was not user friendly and we received next to no training and support. Review collected by and hosted on G2.com.

I disliked everything. It did not work well with our student information system (even though they are both Ellucoan products). We received minimal training and then very little support after implementation. Review collected by and hosted on G2.com.