Honestly the biggest thing is that everything's in one spot now. Before, booking a desk or a meeting room, dealing with visitors coming in, sending a service request, it was all over the place. Now it's just one tool. The floor plan view is nice too, you just click where you want to sit and you're done. Nobody on the team needed training, which says a lot. And being able to switch between French and English matters for us here in Quebec. Review collected by and hosted on G2.com.

Took me a little while to figure out some of the more advanced settings at the start, not super obvious out of the box. Support helped me get through it though. Would be nice to have a few more integrations down the line. Review collected by and hosted on G2.com.

What I find most helpful about elia is its simplicity. The platform is very intuitive, making it easy for employees to book workspaces and for administrators to manage and customize the environment. As an administrator, I particularly appreciate how flexible the platform is and how easily it can be configured to match our organization's specific needs.

The main upsides are ease of use, flexibility, efficient workspace management, excellent support for hybrid work, and the ability to quickly adapt the platform as business requirements evolve. Review collected by and hosted on G2.com.

The least helpful aspect of elia is that some advanced administrative features may require a bit of exploration before you discover all of their capabilities. However, this is a minor point considering how intuitive the platform is overall.

In my experience, there are very few real downsides. The main challenge is not the platform itself, but ensuring that users adopt it consistently so that workspace data and reservations remain accurate. Other than that, elia has been easy to manage, highly configurable, and well aligned with our organization's needs. Review collected by and hosted on G2.com.

Honestly the biggest win for us was how little training we had to do. We rolled this out during our office move and I was bracing myself of "how do I book a desk" tickets, but people just figured it out from the floor plan on their own. The Outlook sync has been clutch too — bookings just show up on people's calendars automatically, no one has to think about it. Their website is so easy to use and its user friendly , i really like the performance overall Review collected by and hosted on G2.com.

The occupancy analytics are useful but not always spot-on; we've seen it undercount on days when the office was clearly busier than the dashboard showed. Also wish there were a few more filter options on the floor plan — right now it's hard to quickly search for "desks near my team" versus just browsing the whole map manually. None of it's a dealbreaker, just rough edges. Review collected by and hosted on G2.com.

We use Elia on a daily basis to confirm who is in the office that day, confirm our own presence, and generate reports. You can also select favorite colleagues and plan your schedule around them. It’s user-friendly and easy to navigate. There are clear options to show whether you’re in the office, on vacation, working from home, etc. It is easy to track who's where and to go back in the history when specific situation arise. Review collected by and hosted on G2.com.

It would be helpful if, as an administrator, I could block certain days for statutory holidays or office days with special events (like a town hall or team-building). We track our employees’ in-office presence weekly, and these days affect our statistics. Review collected by and hosted on G2.com.

I appreciate that Elia's online platform functions like a mobile app, which makes it very intuitive and easy to use. Additionally, Elia offers quick access to support via Teams appointments and email, which is convenient. I also like being able to search for specific information using their AI search engine, which saves me from having to browse the website. If a problem requires additional support, I can quickly schedule an appointment with a member of the Elia team, often on the same day. Finally, I found that the Elia team is proactive in supporting us, especially when facing challenges related to our IT policies. Review collected by and hosted on G2.com.

We find that some rights are too broad for our needs. For example, it is possible to invite a colleague into the same workspace as us, even if they should not be able to see our space in Elia according to the given access permissions. Review collected by and hosted on G2.com.

Elia stands out for its ease of use, user-friendly interface, and its ability to effectively meet workspace management needs. The platform offers an intuitive user experience, both for booking workstations and rooms and for viewing available spaces. Beyond the solution itself, the quality of support provided by the GPHY team is a true success factor. The resources are very available, responsive, and attentive to their clients' needs. Their expertise and willingness to collaborate allow for quickly finding solutions tailored to the challenges encountered. Review collected by and hosted on G2.com.

Like any evolving platform, certain features could offer more customization options to meet very specific organizational needs. That said, the GPHY team is always open to feedback and demonstrates a genuine willingness for continuous improvement. Review collected by and hosted on G2.com.

It's very intuitive; the graphics are very nice - using it is so simple is easy to learn - we love that you can personalise it very easily. The details for the workspaces, the automatisations, prefered collegues, pictures, so many options. And the Team!! So helpful and patient!! Review collected by and hosted on G2.com.

We would love to be able to close certain workspaces in advance for a period of time; whenever there's work in a space - or the IT teams needs the desk for maintenance. Maybe even have a memo letting the people know about futur maintenance. Review collected by and hosted on G2.com.

Ease of use, visual map for room booking, both visitor management and room booking on one platform. works well for us as we can combine two platforms in one

reliable platform for nearly 1000 users and 60 rooms. both app and web version seem to be working well for our members.

Responsive customer support - we have a great relationship with teh Elia team and they they take feedback and action it when appropriate

competitive pricing - even better it is in Canadian dollars! Review collected by and hosted on G2.com.

sometimes the app is difficult to use.

would like to see the room photo in the booking details page Review collected by and hosted on G2.com.

How easy an intuitive it is. I love how I can quickly see the floor plans, and easily identify who is in the space and quickly book spots for other staff. Its super quick to use and the Microsoft integration makes it even easier for our organization. The support with the team is excellent. They helped our organization integrate within our systems and created better floor plans for us to use. It has been key with our teams returning back to the office. I found that the price to be extremely fair, and very happy to support a Canadian company. Review collected by and hosted on G2.com.

I don’t have anything I dislike about Elia. The only limitation we’ve run into is integration with our Microsoft suite, but that’s due to our setup on our end: we use a special license, so full integration isn’t possible. Review collected by and hosted on G2.com.

The app is easy to use for both users and administrators. It offers several customization features that make it easier to manage workstations. I also find that Elia offers more features than solutions from other providers, at a reasonable price. Customer service is excellent and responsive. I highly recommend Elia. Review collected by and hosted on G2.com.

Honestly, nothing. Elia continues to evolve, and it always comes with interesting new features. The team makes sure to stay up to date on best practices that employers might find appealing. Review collected by and hosted on G2.com.