I like EHS Insight's offline capability. This feature saved the rollout on our sites with poor connectivity, where people often gave up when things wouldn't submit. The attachment on inspection is also valuable because a picture of a hazard is worth more than a description in a box. Certification tracking has genuinely prevented us from putting someone on-site with a lapsed certificate, avoiding liability issues. The system holds up well during our busiest mornings when every site is submitting at once. Additionally, I appreciate the responsive and knowledgeable support when I raise issues. Review collected by and hosted on G2.com.

Where I would push for improvement is with the mobile experience which, while functional, still has more of a user burden than it should. And simplifying the flow for someone in gloves on a windy site would go a long way. Onboarding was where I felt let down. The platform site setup was well supported, but nobody prepared me for how much effort the adoption would require. Review collected by and hosted on G2.com.

I would point out the mobile app as a standout feature because it allows our staff to log incidents with a few taps and photos right from the field. This ease of use has been crucial for adoption. The corrective action tracking is another big plus since every finding gets an owner and a due date, ensuring accountability. The dashboard has been genuinely useful for identifying recurring problems, and it seamlessly connects with our HR system, so our records stay current without having to maintain a separate list. Review collected by and hosted on G2.com.

What I would improve is with the reporting side. It's powerful but building a custom report takes more fiddling than it should, and I have spent longer than I would like getting something to look the way management wants it. Pricing is fair for what it does, but it's a real budget item, and I had to make a case with actual injury numbers rather than assuming our leadership would see the value. There is also very little intelligence built in on the platform; nothing that can spot a pattern across incidents and flag it. So noticing trends still depends on me reviewing the data myself. Review collected by and hosted on G2.com.

I like EHS Insight because it keeps all of my Safety Management tasks in one place, making them easy to access across multiple devices no matter where I am. I especially like the Dashboard, which lets me track all my KPIs and adjust or manipulate the data as needed. Review collected by and hosted on G2.com.

Training Management could be improved by adding a way to exempt specific individuals from training when selecting a business hierarchy. Also, the initial setup was a pain, with weekly meetings where we kept trying to explain how we needed it configured. It would have been much more beneficial to sit down with someone for a week and knock it all out at once, instead of stretching it out over multiple meetings. Review collected by and hosted on G2.com.

I like the customizations available in EHS Insight, which allow me to adjust the software to my company's needs. I can add backing lists, edit and create fields for all forms, and create roles to limit access. It was easy to set up EHS Insight if you didn't want to edit and customize forms, and there were a lot of initial options. Review collected by and hosted on G2.com.

There are not all connected but I wish that you could link forms between modules. Review collected by and hosted on G2.com.

Flexible platform that saves time, improves data quality, and delivers reliable performance

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Initial cost can seem high and some setup/customization can take time to fully optimize for your organization Review collected by and hosted on G2.com.

What I like best about EHS Insight is that it provides a centralized platform for tracking safety incidents, investigations, and compliance requirements. It helps keep information organized and allows for better visibility into safety data and trends. I also appreciate the ability to customize fields and reporting, which allows the system to be tailored to our organization’s specific processes and operational needs.

One of the things I appreciate most about EHS Insight is the support provided by their ticket team. They are very responsive and helpful when assisting with backend administrative questions or system configuration issues. Their team is willing to walk through solutions step by step, which makes it much easier to resolve issues and better understand how to manage the system effectively.

I really enjoy using the program and would highly recommend it to other customers. I also appreciate that they have a suggestions board where users can submit ideas — several of the suggestions I have posted have actually been implemented. I value that they listen to user feedback and are willing to integrate ideas into the system.

If I were to move to another role that required a safety management system, I would definitely choose EHS Insight. I even see potential in working for EHS Insight itself, as I believe the system has a lot of growth potential and continues to evolve in ways that benefit users. Review collected by and hosted on G2.com.

One challenge with EHS Insight is that certain areas of the system can take some time to load, which can slow down workflows when navigating between records or reports. Additionally, while the platform offers customization in several areas, there are some limitations with workflow customization. It would also be helpful to have more control over automated email notifications. Currently, the system generates a large number of emails, so having greater flexibility to customize email flows and notifications would improve efficiency and reduce unnecessary messaging.

One area for improvement would be expanding support options, such as offering phone or video call assistance when working through backend administrative issues. While the ticket support team is helpful and responsive, having the ability to communicate in real time can make it easier to walk through more complex configurations or troubleshooting steps and resolve issues more efficiently. Although one option for phone and video support plan is currently available, it is fairly limited and can be costly. Offering more flexible support plans or service tiers with broader access to these options could better meet the needs of different organizations. Review collected by and hosted on G2.com.

The platform provides a versatile and user-friendly solution that supports multiple departments, including Quality Assurance, Sustainability, EHS, and Operations, in managing compliance and tracking key performance indicators (KPIs). By centralizing compliance tasks, audits, and workers’ compensation claims, the system enhances visibility across operational functions. This integrated approach enables operational leadership to better project financial forecasts, monitor performance trends, and drive measurable year-over-year improvements.

Operational leaders use the system daily for functions such as SOP creation, injury reporting, and other key operational activities across the platform. The knowledge base resources support effective training for both associates and leadership, offering a user-friendly experience that allows for easy implementation. Additionally, the integration with Workday was completed smoothly, allowing for efficient alignment with existing systems and workflows. Review collected by and hosted on G2.com.

There are no significant concerns with the platform. If any barriers arise, EHS Insights provides an effective ticketing system that ensures timely support and resolution. One potential area for improvement would be to allow Standard Operating Procedure (SOP) creation and review tasks to be assigned directly to individual users rather than by role. This enhancement could provide greater flexibility and accountability during the SOP development and review process. Review collected by and hosted on G2.com.

It is a very powerful tool that has taken our EHS program from paper and pencil to digital. The user interface is easy to use, setup is simple and guided, and reporting functions intuitive. I love that EHS Insight dashboard can show a graph and by clicking on a bar or pie chart piece, dive into the details for better analysis. We have even gone a step further outside of EHS Insight and run our customer service incidents through the program. Review collected by and hosted on G2.com.

I would like to see some of the regulatory record keeping modules improved for hourly or daily environmental readings we have to document. Other than that, our company continues to adapt more and more of our processes into EHS Insight. Review collected by and hosted on G2.com.

I like most about EHS Insight is how customizable it is. Rather than just an off the shelf solution, I'm able to customize it to make it feel more like something we built in-house. Also, the support from the implementation team (Ryan and Dakota) has been fantastic! Review collected by and hosted on G2.com.

*The out-of-the-box reporting could be improved. For example, incident reporting didn't include a section for witnesses, which it should. *SDS Managed Service needs to be more accessible. SDS management is a real regulatory pain point that is critical for compliance with various agencies. Review collected by and hosted on G2.com.

What I find most helpful is that it can automate many of our team’s training requirements and ease the workload for our EHS coordinator - both for established employees and new onboarding employees. Review collected by and hosted on G2.com.

The least helpful part is that some modules have issues being marked complete when they’re actually finished. Also, if modules are completed in bulk when someone starts with the company and the module is due within a year of their start date, it will still show as completed and won’t get flagged again for completion on the normal timeframe. Review collected by and hosted on G2.com.