Echo360 Reviews (460)

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Reviews

Echo360 Reviews (460)

View 5 Video Reviews
4.6
460 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of the platform, which allows for quick content creation and management without extensive technical skills. Many appreciate the responsive customer support and the ability to create engaging, interactive materials efficiently. However, some users note that the platform can be glitchy at times, which may hinder the editing process.

Pros & Cons

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Melissa M. G.
MG
Melissa M. G.
Associate Director of Help Desk and Educational Technology Support
Enterprise (> 1000 emp.)
"Designated, supported lecture capture for my institution"
5/5
What do you like best about Echo360?

Echo360 is our chosen solution for lecture capture at our institution. It offers active learning features and analytics that the faculty find extremely helpful for delivery of asynchronous content, and synchronous classes equally use it for polling and review options. From an institutional perspective, Echo offers us an affordable cloud-based solution for video storage, which would otherwise not be feasible in our LMS. Additionally, we have had an excellent experience with support needs, as their support team has consistently addressed needs quickly, including feature requests. Review collected by and hosted on G2.com.

What do you dislike about Echo360?

While it is beneficial to have more than one integration option for Echo360, some of them can be technically clunky, requiring multiple clicks and back end work, particularly when trying to use video across multiple semesters and having to clone sections. It can prove to be a steep learning curve for many faculty. The B2 to LTI needs have been somewhat slow, also. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Echo is getting better"
3/5
What do you like best about Echo360?

Echo360 has been steadily improving their platform, devices, and offerings. This has lead to it being one of our primary media tools for the campus. The interface is fairly easy to use, and easy to integrate into LMS courses. Review collected by and hosted on G2.com.

What do you dislike about Echo360?

Echo360 has gone through some hiccups with branding and roadmaps, making big (and ultimately positive) interface changes at inopportune times, or mentioning new features and tools to be launched with no real development timelines. This can make it a challenge to keep documentation up to date. Because Echo360 can do so many things, there are a lot of ways to accomplish the same task which can be confusing to convey to users. And the company has had several shifts in support/contact representatives in recent years which have caused minor issues with support times and getting timely information. Review collected by and hosted on G2.com.

Tiffany C.
TC
Tiffany C.
Small-Business (50 or fewer emp.)
"Echo360 is a fantastic lecture capture platform which provides exceptional customer service."
5/5
What do you like best about Echo360?

Echo360 is easy to use. Once the system is installed and implemented, there are relatively few issues. If an issues does arise, the support team is responsive and extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Echo360?

Sometimes, the CSV files that are uploaded have errors which can take some time to troubleshoot. Review collected by and hosted on G2.com.

DV
Dina V.
Mid-Market (51-1000 emp.)
"Great product and customer service"
5/5
What do you like best about Echo360?

We have been using GoReact for over 5 years now. Very intuitive and easy to use; works on any device and across platforms; time-stamped feedback in multiple media (text, video, audio). Customer service is superb and provide assistance for faculty and students; great library of support resources. Review collected by and hosted on G2.com.

What do you dislike about Echo360?

There's nothing to dislike, really. All features and performance meet our expectations. Review collected by and hosted on G2.com.

Omkar K.
OK
Omkar K.
Small-Business (50 or fewer emp.)
"Very Easy to revise lectures stored with Echo360"
5/5
What do you like best about Echo360?

The UX is very seamless. Use it everytime to revise my lectures. Very easily integrated with Canvas LMS Review collected by and hosted on G2.com.

What do you dislike about Echo360?

The video speed should exceed more than 2x. Review collected by and hosted on G2.com.

Avianne H.
AH
Avianne H.
Instructional Technologist
Enterprise (> 1000 emp.)
"Interactive Visual Experience"
4.5/5
What do you like best about Echo360?

Embedded Polls, Unlimited space, and Ease of use Review collected by and hosted on G2.com.

What do you dislike about Echo360?

Slow response time from support and technical glitches with new features. Review collected by and hosted on G2.com.

MD
Michael D.
Small-Business (50 or fewer emp.)
"Excellent academic technology for higher education."
5/5
What do you like best about Echo360?

Reliability of lecture capture and customer service. Review collected by and hosted on G2.com.

What do you dislike about Echo360?

Sometimes, trying to do too much. Less bells and whistles and more core functionality. Primary focus should be lecture capture and polling. Review collected by and hosted on G2.com.

MC
Mary Beth C.
Small-Business (50 or fewer emp.)
"Great for pre-service teachers!"
4.5/5
What do you like best about Echo360?

I love that I can customize the experience to fit the needs of my course and my students. It's such a wonderful way for students give and recieve feedback. Review collected by and hosted on G2.com.

What do you dislike about Echo360?

Sometimes I find the menu a bit hard to navigate. Once I've created a few assignments and get back into it, it's easier, but it could be a bit more intuitive. Review collected by and hosted on G2.com.

SB
Stacy B.
Associate Professor of Early Childhood Education
Small-Business (50 or fewer emp.)
"New to this cool program!"
5/5
What do you like best about Echo360?

The ease of uploading videos for students! Review collected by and hosted on G2.com.

What do you dislike about Echo360?

Figuring out how to add things for students. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Enterprise (> 1000 emp.)
"Simple WYSIWYG Interface for Knowledge Management"
5/5
What do you like best about Echo360?

Habitat offers a simple design tool for creating content if your design team is limited. The interfact for creating documents is intutive and simlpe to keep designers within brand guidelines and contraints for consistent content. Review collected by and hosted on G2.com.

What do you dislike about Echo360?

If you have a more advanced team of multimedia designers who are accustomed to the full availablity of Adobe Suite, they can be constrained at times by Inkling. The lack of a single content library across InkDocs for images and video can be frustrating. Review collected by and hosted on G2.com.