Dynatrace Reviews (1,366)

View 1 Video Reviews
Reviews

Dynatrace Reviews (1,366)

View 1 Video Reviews
4.5
1,366 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Dynatrace for its AI-driven insights and ease of deployment, which streamline monitoring and troubleshooting across complex environments. The platform's ability to provide comprehensive visibility into applications and infrastructure helps teams quickly identify and resolve issues. However, many reviews note that the pricing model can be expensive, especially for larger organizations.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Vishnu Vardhan N.
VN
Vishnu Vardhan N.
Clinical System Analyst
Mid-Market (51-1000 emp.)
"Comprehensive Observability, Excellent AI, but Complex Pricing"
4/5
What do you like best about Dynatrace?

I like the AI-powered root cause analysis feature through Davis AI, which helps quickly identify and troubleshoot issues. I also appreciate the end-to-end observability it provides across applications, infrastructures, logs, and user experience all from a single dashboard. Features like automatic dependency mapping, real-time monitoring, and proactive alerting make it easier to detect problems early and reduce resolution time. Dynatrace gives excellent visibility into system performance and helps improve reliability and user experience. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

I find the licensing and pricing model complex, and it's sometimes difficult to predict as our environment scales. There's a learning curve for new users due to the large number of features and configuration options. Creating highly customized dashboards and reports can sometimes be less intuitive than expected. Improving ease of use, reporting flexibility, and cost transparency would definitely make the overall experience better. The main areas of improvement are pricing and transparency, ease of onboarding for new users, and more intuitive dashboard customization. While the platform is very powerful, simplifying access would enhance my user experience. Review collected by and hosted on G2.com.

SK
Sabina K.
IT Operations Manager
Mid-Market (51-1000 emp.)
"Davis AI Delivers Clear Root-Cause Insights and Real-Time User Monitoring"
4.5/5
What do you like best about Dynatrace?

I am in love with Davis AI, which does not merely yell that something went wrong it explains why. You get a single answer as opposed to receiving 100 confusing alerts, which saves a huge amount of troubleshooting time. It follows up on what your customers are doing on your site or app in real-time. You are able to know where they are stuck or slow pages to them, which is a massive assistance in keeping users happy. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

It is one of the most expensive tools on the market. It takes a lot of training to get your team up to speed. Getting the advanced features like custom business dashboards to work exactly how you want them requires a ton of manual effort. Review collected by and hosted on G2.com.

Chirag A.
CA
Chirag A.
Software Automation Developer
Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Fully Automated Root-Cause Analysis with Lightning-Fast Performance"
4.5/5
What do you like best about Dynatrace?

It’s fully automated. Rather than just flagging an issue, the AI pinpoints the exact root cause, taking much of the human effort out of troubleshooting.

Also it integreates seamlessly with any custom or saas based apps.

The performance is lightning speed fast with ease of accessbility and UI.

The onboarding is pretty straight forward by installing oneAgent for complete monitoring. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

The Costing is very expensive compared to other counterparts making it inaccessible for many small to mid sized companies. The big Giants can afford this but any new startup would have a challenge in procuring it.

The learning cuve is also complex, it requires significant training and time investment. Also for some topics and troubleshooting errors the documentation is outdated with specific frameworks so I have to use trial and error. Review collected by and hosted on G2.com.

LB
Luc B.
Strategy & Transformation Lead - DXC Consulting & Engineering Services
Enterprise (> 1000 emp.)
"Dynatrace Enables Exceptional Next-Gen Experiences"
5/5
What do you like best about Dynatrace?

The product is marketed to everyone—from execs to designers, marketers, and engineers. That broad appeal helps drive innovation across the enterprise and prevents teams from siloing their technology stack. It’s easy to use, straightforward to implement, and quick to deliver results. I also appreciate its “business process first, technology second” vision, which is rare in the observability space but genuinely critical to making observability successful for a customer. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

Unable to migrate between tenants without easily losing data.

AI tooling needs to be consistent across all areas of the product.

The user experience is inconsistent between the new experience and the classic experience.

The consumption-based charging model isn’t clear—for example, what a query actually costs in currency terms, or how it maps to a percentage of the annual commitment. Review collected by and hosted on G2.com.

Sifaat Q.
SQ
Sifaat Q.
Cloud Consultant
Enterprise (> 1000 emp.)
"Comprehensive Cloud Observability Powered by Proactive AI"
4.5/5
What do you like best about Dynatrace?

Dynatrace provides exceptional full-stack visibility and automated root-cause analysis. Its OneAgent deployment makes installation seamless, giving instant deep-dive insights into hybrid and multi-cloud environments. The AI engine (Davis) excels at pinpointing performance bottlenecks and security vulnerabilities in real time before they impact end users. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

The licensing and pricing model can be steep and complex, especially for large enterprise scale. Consumption-based pricing via Davis Data Units (DDUs) can sometimes make cost forecasting unpredictable as log ingestion or telemetry data increases unexpectedly across large environments. Review collected by and hosted on G2.com.

Pankaj B.
PB
Pankaj B.
Junior Software Engineer
Mid-Market (51-1000 emp.)
"The #1 Observability Tool for Implementing and Monitoring Applications"
5/5
What do you like best about Dynatrace?

Dynatrace is one of the powerful observability and infrastructure monitoring tools. It expands its capabilities with APM, DEM, and infra monitoring, along with support for databases and multiple cloud platforms. I use it daily to monitor applications and our cloud stack.

It has wide integration support with third-party tools, so we can integrate and monitor almost everything in Dynatrace. They also provide active customer support, helping us when we get stuck and resolving our problems and issues.

We can monitor our application’s golden metrics, such as logs, metrics, traces, and events, along with CPU, memory, disk, and other infrastructure metrics. Overall, it’s one of the best and most user-friendly tools to monitor and secure our applications. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

There’s nothing to dislike. It’s the number 1 observability tool to use, implement, and monitor applications. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Dynatrace: Best-in-Class Monitoring with Broad Coverage and Low Overhead"
5/5
What do you like best about Dynatrace?

It’s one of the best monitoring tools available out there. Whatever infrastructure you need to monitor, Dynatrace has it covered—SQL, EC2, application servers, and more. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

It offers a solid range of metrics that you can set up to suit your needs. You can choose between a full-stack install or an infra-only setup, which is a nice option to have. Honestly, there’s nothing to hate: it doesn’t consume a lot of resources and just quietly gathers all the monitoring data with zero impact on users. Review collected by and hosted on G2.com.

Andrew H.
AH
Andrew H.
NOC Engineer
Enterprise (> 1000 emp.)
"As close to single pane of glass as you can get"
5/5
What do you like best about Dynatrace?

The ability to pull in so many different sources of information into one solution and make that available to your entire organization. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

They know the value they provide and charge you accordingly, it can be very difficult to digest the cost of the tool and it can be difficult to manage your organization's consumption of licensing. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Powerful Application Performance and Security Insights with Dynatrace"
4.5/5
What do you like best about Dynatrace?

Dynatrace is an application performance monitoring tool. Its best is it can analyse the application performance and also the security features of application Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

Dynatrace has multiple features which are not required for smaller applications. Its initial learning is a huge concern. Review collected by and hosted on G2.com.

Keith S.
KS
Keith S.
Application Performance Monitoring Specialist
"Unified Monitoring that works at scale"
4.5/5
What do you like best about Dynatrace?

I use Dynatrace to support IT teams by simplifying the end-to-end capability around monitoring, which reduces the complexity of fragmented data by providing a single pane of glass. I appreciate the depth and breadth of the supported technologies and the way it standardizes the visualizations of data. Dynatrace consolidates a wide range of technologies into a common view, which is really helpful since our organization has to monitor many different technologies, both old and new. The initial setup was also very easy, especially since we have a SaaS platform, making agent deployment smooth and simple. Review collected by and hosted on G2.com.

What do you dislike about Dynatrace?

I would say the dashboarding. It's very block-like in its layout. While this is great for simplification, there are times when it would be good to have the ability to fully customize them with potentially overlapping dashboard widgets, backgrounds, logos, etc. Review collected by and hosted on G2.com.