# Dynamics eShop Reviews **Vendor:** Dynamics eShop **Category:** [Microsoft Consulting Services](https://www.g2.com/categories/microsoft-consulting-services) **Average Rating:** 4.9/5.0 **Total Reviews:** 22 ## About Dynamics eShop Dynamics eShop offers powerful, all-in-one cloud eCommerce, Payments, Portal, and Marketplace solutions. Built to deliver 100% integration in real time with Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 Finance and Operations, our solutions allow accurate order, inventory, and price management. Our inclusive solution includes: eShop- B2B Commerce, B2C Commerce, Mobile/POS ePay (all-in-one payment solution) - Dynamics ePay, Payment Portal, eShop Pay ePortal - Customer Portal, Sales Portal, Supplier/ Vendor Portal, Service Portal eMarketplace - Shopify Commerce, eBay, Amazon, BigCommerce, Magento With hundreds of success stories, you'll walk away feeling confident in integrating these out-of-the-box solutions in your business. Our eCommerce Solution Enables Microsoft Dynamics 365 Business Central to Be Your Only Database Display real-time inventory on your eCommerce webstore Display orders, invoices, credit memo and payment history online and allow payments on existing invoices Create/Maintain data in Microsoft Dynamics 365 Business Central and share across multiple platforms Supported editions: Supports both Essential and Premium editions of Microsoft Dynamics 365 Business Central. Supported countries:United States & Canada Supported Languages: This app is available in English (United States), English (Canada) and Spanish (Mexico). ## Dynamics eShop Pros & Cons **What users like:** - Users praise the **amazing customer support** of Dynamics eShop, noting its responsiveness and helpfulness. (4 reviews) - Users commend the **amazing customer support** of Dynamics eShop, enhancing their overall satisfaction with the product. (3 reviews) - Users value the **expertise and responsiveness** of Dynamics eShop's team in addressing complex business integration needs. (2 reviews) - Users find the **support team amazing** , providing patient assistance tailored to specific industry needs. (2 reviews) - Users value the **high quality** of Dynamics eShop, praising its comprehensive features and excellent service support. (2 reviews) - Communication (1 reviews) - Users value the **flexibility of customization** in Dynamics eShop, enhancing their unique business needs and shopping experiences. (1 reviews) - Deployment Ease (1 reviews) - Knowledge (1 reviews) - Project Management (1 reviews) **What users dislike:** - Users find the **additional project costs** for development in Dynamics eShop to be quite expensive. (1 reviews) ## Dynamics eShop Reviews ### 1. Dynamics eShop a Great Service Company you can work with **Rating:** 5.0/5.0 stars **Reviewed by:** Claude R. | Senior Application Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Dynamics eShop?** their customer service is top-notch, always responsive **What do you dislike about Dynamics eShop?** Nothing For Now that i can thing that I dislike **Recommendations to others considering Dynamics eShop:** To maximize the benefits of Dynamics eShop, leverage their expertise in integrating eCommerce solutions with Microsoft Dynamics 365 BC, utilize their comprehensive services, engage with responsive customer support. **What problems is Dynamics eShop solving and how is that benefiting you?** I Always had the pleasure of working with Dynamics eShop team for our eCommerce Customers' needs, and I couldn't be more satisfied with their service. Their team demonstrated exceptional expertise in integrating our website with Microsoft Dynamics 365 Business Central, ensuring real-time access to customer, inventory, pricing, and order data. The seamless integration and robust functionality of their platform have significantly enhanced our online business operations. The customer service provided by Dynamics eShop was outstanding. Overall, Dynamics eShop has proven to be a reliable and innovative partner, and I highly recommend their services to any business looking to optimize their eCommerce operations. ### 2. Seamless Integration and Outstanding Support from Dynamics eShop! **Rating:** 5.0/5.0 stars **Reviewed by:** Satish R. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Dynamics eShop?** Integration with Microsoft Dynamics BC and their support. **What do you dislike about Dynamics eShop?** Don't have any that I can think of at this time. **What problems is Dynamics eShop solving and how is that benefiting you?** We partner with Dynamics eShop for clients who need to integrate Dynamics 365 Business Central with their eCommerce and/or with clients that need to launch a new eCommerce system, and our/clients' experience was exceptional. All our clients were able to go live in a short time, thanks to the seamless integration and efficiency of the solution. The Dynamics eShop team was terrific throughout the process—highly knowledgeable, responsive, and dedicated to ensuring a smooth implementation. Their support was top-notch, addressing any questions or concerns quickly and effectively. If you're looking for a robust eCommerce integration for Dynamics BC with a team that truly knows their stuff, Dynamics eShop is the way to go. Highly recommend! ### 3. Our Eshop Business Relationship **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa P. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Dynamics eShop?** Expertise, innovation and responsiveness with priority to our ongoing and ever-changing needs. **What do you dislike about Dynamics eShop?** We have not experienced any downsides of working with the eshop team. **What problems is Dynamics eShop solving and how is that benefiting you?** We first partnered with eshop in 2020 to design a b2b/b2c ecommerce portal solution for our unique business model to integrate with D365 BC. Since then, we’ve experienced remarkable growth in our e-commerce business that we hadn’t thought possible. Our relationship with the eshop team continues to evolve and expand most recently with the integration of their new epay payment solution. Over the years we’ve come to rely on eshop’s innovative approach, expert solutions and overall responsiveness to give us a leading edge in our healthcare marketplace. ### 4. eShop Integrity and Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie G. | Practice Director | D365MS Business Central Enterprise, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Dynamics eShop?** The implementation team is adept at thinking holistically about the solution and very knowledgeable about surrounding business scenarios and how it will work seamlessly with ERP/Business Central. **What do you dislike about Dynamics eShop?** I have yet to find a dislike. The implementation team will challenge requirements to ensure they are solving real business needs. **Recommendations to others considering Dynamics eShop:** I TRUST the eShop team to not shy away from difficult conversations and to operate with integrity and what is best for a client. **What problems is Dynamics eShop solving and how is that benefiting you?** Dynamics eShop takes a direct approach with quickly understanding requirements and putting their solution in action to resolve them. ### 5. Simplified integration, good customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Dynamics eShop?** The support team is able to make tweaks and customizations based on specific use-cases, which has allowed us to tailor the integrations as a) our business needs have changed over time, and b) as Shopify has updated their APIs over time. **What do you dislike about Dynamics eShop?** No real downsides, but it does add an other layer of software (which must be maintained) between NAV and Shopify so this is something to consider depending on your specific business requirements. **Recommendations to others considering Dynamics eShop:** Definitely would recommend as their team is professional, courteous, and technically adept in the products they work with. **What problems is Dynamics eShop solving and how is that benefiting you?** We use eShop to integrate between NAV and Shopify for various operations that allow us to run our Shopify seamlessly. For example eShop facilitates order import from Shopify to NAV, and also inventory feeds from NAV to Shopify. ### 6. Great E Commerce Platform for Business Central **Rating:** 5.0/5.0 stars **Reviewed by:** Trish B. | Senior Vice President - Partner Development & Strategic Alliances, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Dynamics eShop?** Flexibility of the product, as well as the the support. **What do you dislike about Dynamics eShop?** None at the moment. The product works well for our clients. **What problems is Dynamics eShop solving and how is that benefiting you?** Dynamics E shop has a great product for B2B and B2C websites, as well as a vendor portal option. They are reasonably priced and you can choose the modules that fit your needs. Our Business Central customers are very happy with the platform. ### 7. Good Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Joe L. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Dynamics eShop?** The integration to D365 Business Central **What do you dislike about Dynamics eShop?** There is nothing that comes to mind as we have worked well together. **Recommendations to others considering Dynamics eShop:** We recommend this ISV. **What problems is Dynamics eShop solving and how is that benefiting you?** As a Business Central Partner, we have teamed with Dynamics eShop on projects for our customers. They are a good partner to work with. ### 8. Great product, Great Team and Support of Ecomm product **Rating:** 4.0/5.0 stars **Reviewed by:** Devang M. **Reviewed Date:** March 31, 2025 **What do you like best about Dynamics eShop?** Product is full of function, team is great and very supportive with my clients **What do you dislike about Dynamics eShop?** Their Location is in California whereas most of my clients are on the East coast **What problems is Dynamics eShop solving and how is that benefiting you?** Allowing my customers to commence business with their Ecom apps ### 9. Dynamics eShop is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Janet G. | Semi Retired - Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Dynamics eShop?** The support team is amazing. Always there to help. **What do you dislike about Dynamics eShop?** nothing wrong it is a great product and well supported **What problems is Dynamics eShop solving and how is that benefiting you?** Dynamics eShop is a great product. I would recommend it ### 10. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet **Reviewed Date:** March 31, 2025 **What do you like best about Dynamics eShop?** Great comprehensive product. Excellent service **What do you dislike about Dynamics eShop?** The product is excellent. I have no complaints **What problems is Dynamics eShop solving and how is that benefiting you?** We have sold Dynamics eShop for several years to a large number of customers. The product is rock solid and works great for all size of businesses to aid in the B2B and B2C commerce applications when using NAV or Business Central I would highly recommend this product. ### 11. e-Commerce app for Business Central integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fishery | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Dynamics eShop?** Our industry has very specific needs when it comes to how we sell products to our customers. We sell a variety of different products (data subscriptions, hardware, program registrations). Dynamics eShop was very helpful (and patient!) with creating what we needed. **What do you dislike about Dynamics eShop?** Nothing I can think of, Dynamics eShop was very helpful **What problems is Dynamics eShop solving and how is that benefiting you?** We did not have an e-Commerce platform before and Dynamics eShop was able to help us integrate one into our Business Central environment ### 12. Wonderful experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Dynamics eShop?** The ability to listen. The heard what we were saying and provided invaluable guidance. **What do you dislike about Dynamics eShop?** I wish we knew all of the possibilites of what the sotware could do. **Recommendations to others considering Dynamics eShop:** Be sure to provide your entire wish list up front. Don't add things on after the installation process if oyu can help it. **What problems is Dynamics eShop solving and how is that benefiting you?** They were able to create a seamless link betweein Microsoft Business Central and their platform. Linking customer information and inventory. ### 13. Seemless Integration for Dynamics BC portal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Dynamics eShop?** good communication. good developers. Great Project management team. Product is high quality **What do you dislike about Dynamics eShop?** none really. Pricing was ok. Additional project cost for development is too expensive. **What problems is Dynamics eShop solving and how is that benefiting you?** Vendor portal and PO Integrations ### 14. DES creates powerful solutions for B2B companies **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa G. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Dynamics eShop?** DES understood how to interface with our Navision system and even worked with our many customizations and unique business needs. **What do you dislike about Dynamics eShop?** An area DES really grew in was helping our webstore act more like a B2C website even though we were a B2B business. **Recommendations to others considering Dynamics eShop:** They are experts in Microsoft to NOP and able to handle complicated integrations. It is nice they are located in the US. **What problems is Dynamics eShop solving and how is that benefiting you?** DES helped us connect our Microsoft Navision ERP to NOP commerce in a powerful estore website. ### 15. Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Megan K. **Reviewed Date:** March 19, 2024 **What do you like best about Dynamics eShop?** Dynamics eShop incorpporated our wide range of product configurations, enabling us to present an easy shopping experience for products requiring myriad choices. **What do you dislike about Dynamics eShop?** We had no problems working with Dynamics eShop. **What problems is Dynamics eShop solving and how is that benefiting you?** We needed a complete solution to integrating our Navision ERP to our website. After a thorough due diligence with multiple suppliers we chose Dynamics eShop. They offered the flexibility to accomodate all of our requirements in one simple to manage solution. ### 16. Dynamics eShop is a fully functional eCommerce app with tight integration to D365 Business Central **Rating:** 4.5/5.0 stars **Reviewed by:** Matt E. | Director of eCommerce, Wholesale, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Dynamics eShop?** - Tight integration with ERP provides real-time access to customer, inventory, pricing, and order data - Customer-specific catalog groups for product display, sales restrictions, and pricing - Built-in CMS and SEO data fields - Out-of-the-box store features and configuration - User-specific roles, access, and restrictions - Flexible payment options, including credit terms - Manage repeat, routine, and bulk ordering - Responsive UI for a unified browsing experience across multi-browsers and devices - nopCommerce plug-in marketplace for expanded store features and functionality **What do you dislike about Dynamics eShop?** Native search has limited features and configurable business rules OOB and requires customization, a third-party plug-in, or enterprise search integration. Note: we are currently on v4.2 and plan to explore new search features added to more recent Dynamics eShop product releases. **Recommendations to others considering Dynamics eShop:** Consider Dynamics eShop a strong option for your B2B/B2C eCommerce storefront, particularly if you use Microsoft ERP applications. The team at Dynamics eShop has been a valuable partner in establishing, maintaining, and expanding our eCommerce business channel while enhancing our overall customer experience. **What problems is Dynamics eShop solving and how is that benefiting you?** Dynamics eShop provides a robust B2B self-service portal for customers to browse our product catalog, access customer-specific pricing, view real-time stock availability, create and save shopping carts, place orders, view invoices, and much more. ### 17. Best in Class Product and Support! **Rating:** 5.0/5.0 stars **Reviewed by:** James F. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Dynamics eShop?** Kelly Pipe is using eshop in a non-traditional environment and Naveen and his team have been able to help us utilize eshop functionality in a way that is highly beneficial to our customers. **What do you dislike about Dynamics eShop?** We do not have any dislikes with the product. **Recommendations to others considering Dynamics eShop:** Take a few minutes to speak wth Naveen and his team and you will quickly understand the depth of knowledge they have in this space. **What problems is Dynamics eShop solving and how is that benefiting you?** Naveen and his team at eshop have developed tools for Kelly Pipe that allow our customers to access the information they need 24x7. His team is responsive and always willing to help on any technical challenges. The eshop tool has proven to be invaluable to the Kelly Pipe and our customers. ### 18. Great solution for Dynamics 365 ERP! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel A. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Dynamics eShop?** The best feature is the tight integration of Dynamics 365 Business central and Finance & Operations. **What do you dislike about Dynamics eShop?** It was so quick to install, literally took a few hours to install and setup. **Recommendations to others considering Dynamics eShop:** Overall, I highly recommend Dynamics eShop solutions for customers who are using Dynamics 365 ERP. **What problems is Dynamics eShop solving and how is that benefiting you?** I worked with Dynamics eShop for over 10 years and implemented their eCommerce, Portal & Payment solutions for multiple clients. It is very easy to install and setup. Within a few days, we can go live with full-blown integrated eCommerce with Microsoft Dynamics 365 ERP. Dynamics ePay their credit card solution is another solution I recommend for any Business central customers. ### 19. Making Dynamics 365 Business Central a "more enterprise" product **Rating:** 5.0/5.0 stars **Reviewed by:** Jack B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Dynamics eShop?** We are delighted that it can handle the order volume and allow the user to pay for things with such flexibility. **What do you dislike about Dynamics eShop?** The only downside I have run into was with a company that wanted the software to work for 6 companies and they had to pay for 6 licenses. I understood why Dynamics eShop could not provide more of a discount or license the software differently. The prospect still wanted away very impressed. **Recommendations to others considering Dynamics eShop:** This product works well-no glitchy bugs or issues that were not fully tested upfront. **What problems is Dynamics eShop solving and how is that benefiting you?** The design of the software allows the user to do so many things. ### 20. Commerce & Business Central **Rating:** 5.0/5.0 stars **Reviewed by:** Michael I. | Marketing Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Dynamics eShop?** The integration with Business Central is top tier and the people who work at Dynamics eShop are very knowledgeable. **What do you dislike about Dynamics eShop?** I am unable to think of any dislikes about Dynamics eShop. Naveen and his team has continually improved upon the software over the years and it really shows with today's product. **Recommendations to others considering Dynamics eShop:** i highly recommend looking into Dynamics eShop for your eCommerce needs. **What problems is Dynamics eShop solving and how is that benefiting you?** Dynamcis eShop solves the Business Cenrtral issue of not having a robust commerce module included with it's out-of-the-box software. ### 21. Great for Growth - Just What We Need **Rating:** 5.0/5.0 stars **Reviewed by:** Anika P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Dynamics eShop?** The ability for the platform to be flexible based on our business needs. Specifically, it has been able to integrate with other systems being used organization wide. **What do you dislike about Dynamics eShop?** Would like a little more reporting features. However, I believe this has been addressed in the most updated version of the platform, which we have not yet upgraded to. **What problems is Dynamics eShop solving and how is that benefiting you?** Dynamics eShop has been able to deliver us a solution for both our B2B and sales portal needs. This has been beneficial as it has allowed us to remain agile and competitive with rich platform features ### 22. Robust E-commerce Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Dynamics eShop?** Plug and Play and very easy to use. Training was great **What do you dislike about Dynamics eShop?** Reporting could be better but you can leverage power BI **Recommendations to others considering Dynamics eShop:** Keep up the great work **What problems is Dynamics eShop solving and how is that benefiting you?** Disbursed e-commerce system that was hard to manage. The e-shop platform is plug and play for BC and you can get it up and running in few days. We don't need to host our solution anymore and they take care of it - [View Dynamics eShop pricing details and edition comparison](https://www.g2.com/products/dynamics-eshop/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+11%3A12%3A18+-0500&secure%5Bsession_id%5D=7eb3a705-9e40-41d1-a69e-3a2fa4e0f7f1&secure%5Btoken%5D=edc27cac77be26534e9ea05792cb9d657db2dc687aa8d62e5a089ab9a9216993&format=llm_user) ## Dynamics eShop Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Dynamics eShop Alternatives - [Western Computer](https://www.g2.com/products/western-computer/reviews) - 4.6/5.0 (200 reviews) - [Alta Vista Technology](https://www.g2.com/products/alta-vista-technology/reviews) - 4.9/5.0 (130 reviews) - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews)