Dynamic Yield Reviews (157)

Reviews

Dynamic Yield Reviews (157)

4.5
157 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and exceptional support, highlighting how intuitive the platform is for both technical and non-technical users. The robust personalization and A/B testing capabilities allow businesses to effectively tailor their customer experiences, driving significant engagement and conversion improvements. However, some users note that integration can be time-consuming, requiring careful setup to maximize its potential.

Pros & Cons

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Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Exceptional Personalization & Testing Tool!"
5/5
What do you like best about Dynamic Yield?

Dynamic Yield has revolutionized our business, driving significant revenue growth through its advanced personalization capabilities. The platform is complemented by outstanding customer success managers who provide invaluable support Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

So far, we have no complaints! It would be great to have access to a comprehensive roadmap of upcoming features, along with the ability to provide feedback and suggestions. Review collected by and hosted on G2.com.

Jose Gregorio S.
S
Jose Gregorio S.
Product Owner
Enterprise (> 1000 emp.)
"DY Experts in Customization"
5/5
What do you like best about Dynamic Yield?

What I like the most is the intuitive platform and its easy implementation. I also appreciate the support we receive from their entire team, from functional to technical aspects. I like that it adapts to any industry and any customer need. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

I haven't identified anything I dislike about the tool yet. Review collected by and hosted on G2.com.

AR
Ahmed R.
Merchandising Manager
Enterprise (> 1000 emp.)
"New Way of merchandising"
4.5/5
What do you like best about Dynamic Yield?

DY offers a new way we can customize our user journey in our new app Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

Integration with 3rd parties like contentful need more enahncemet Review collected by and hosted on G2.com.

Riaz A.
RA
Riaz A.
Head of BI and Optimisation
Mid-Market (51-1000 emp.)
"A great A/B testing and personalisation product"
5/5
What do you like best about Dynamic Yield?

Having been long-time users of Google Optimize we found the learning curve was not too steep and having a more enterprise product meant we were getting a lot more support than we were used to. The tool does have some great functionality and allows us to easily manage our CRO roadmap. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

Integration was more involved than we were expecting, it's not just a case of add the snippet and off you go like Google Optimize. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"DY is such an amazing product! I love the ease of use and templates."
5/5
What do you like best about Dynamic Yield?

The DY team is so great to work with! I love working with Hannah, Dan, & Vienne. They are responsive, friendly, and very supportive. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

Sometimes the campaigns when directly launched into the production sites caused a code break, but easy to fix.

I wish we could get more detailed analytics on the campaigns. Review collected by and hosted on G2.com.

SG
Sophie G.
Small-Business (50 or fewer emp.)
"Using the DY platform feels effortless and supported"
5/5
What do you like best about Dynamic Yield?

I love the ease of use of the DY platform, complemented by the presence of my amazing and extremely helpful account manager, along with transparent reporting and fast customer support whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

There's really nothing that I think is bad. I don't know of a better tool. Review collected by and hosted on G2.com.

Pablo T.
PT
Pablo T.
Senior backend software engineer
Enterprise (> 1000 emp.)
"Amazing product and support team"
5/5
What do you like best about Dynamic Yield?

they are focused on constant improvement and always searching to make implementations easier Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

nothing in particular, I have no complaints Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Mid-Market (51-1000 emp.)
"Exceptional Onsite Personalization and Outstanding Support with Dynamic Yield"
5/5
What do you like best about Dynamic Yield?

Dynamic Yield is an extremely powerful tool that offers a wide range of options for onsite personalization. Initially, the multitude of features can seem overwhelming, but once you become familiar with the tool, working with it becomes very pleasant and enjoyable. The support team and our Customer Success Manager were fantastic. They always had an open ear for our concerns and were highly committed to finding solutions to our challenges in collaboration with us. Their support was always available and exceptionally competent, which greatly facilitated the entire process. Our Customer Success Manager played a crucial role in our success. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

Due to privacy laws, campaigns with a customer-specific strategy can only be executed with active cookie opt-ins. Unfortunately, as more users decline marketing cookies, a product-based strategy is used as a fallback, which does not always align with customer affinity. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"The collaboration with Dynamic Yield is going very well"
5/5
What do you like best about Dynamic Yield?

What I like best about Dynamic Yield is the many possibilities it offers. The technical connection to our shop worked very well and we received excellent support from the team. Once you have learned how to deal with it, the dashboard is very clear and easy to use. The Technical support is always very quick and helpful. All of our contacts at Dynamic Yield work very hard to offer us the best care. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

Sometimes we have performance issues with a few usecases. Review collected by and hosted on G2.com.

RS
Rami S.
Enterprise (> 1000 emp.)
"Excellent"
5/5
What do you like best about Dynamic Yield?

Dynamic Yield's customization capabilities are truly remarkable, making it an immensely valuable tool for crafting exceptional customer experiences. After four years of continuous use, I've yet to encounter any significant limitations in Dynamic Yield's arsenal of features. The platform's recommendation strategies are both robust and innovative, providing a vast array of opportunities to optimize customer engagement. The user experience is consistently seamless and efficient, and the customer support is always readily available, helpful, and knowledgeable.

The recent enhancements to Dynamic Yield's reporting capabilities have further solidified its position as a frontrunner in the personalization space. The new detailed statistics provide invaluable insights into the effectiveness of ongoing experiments and campaigns. I'm consistently amazed by the Dynamic Yield team's dedication to continuous improvement and innovation.

Beyond the exceptional customer support, the Client Success Managers at Dynamic Yield have played a pivotal role in our success. Their proactive approach and willingness to go the extra mile have made a significant impact on our campaign optimization efforts.

My previous organization, with over 1,000 employees across multiple Nordic countries, also reaped substantial benefits from Dynamic Yield. The platform's scalability and adaptability make it a suitable choice for businesses of all sizes.

In conclusion, Dynamic Yield stands apart as an exceptional personalization platform that has delivered tangible results for our organization. Its comprehensive feature set, user-friendly interface, and unwavering commitment to excellence make it an invaluable asset for any business seeking to elevate its customer engagement strategy. Review collected by and hosted on G2.com.

What do you dislike about Dynamic Yield?

There's really nothing to dislike about Dynamic Yield, and I'm not just saying that. I'm very satisfied with DY. Review collected by and hosted on G2.com.