DubBot Reviews (110)

Reviews

DubBot Reviews (110)

4.9
110 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive support provided by DubBot, highlighting its intuitive interface that simplifies accessibility and web governance tasks. Many appreciate how it effectively identifies issues and offers actionable insights, making it a valuable tool for maintaining website quality. A common limitation noted is the occasional difficulty in understanding some features, but overall sentiment remains highly positive.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Will V.
WV
Will V.
Director, Digital Group
Higher Education
Enterprise (> 1000 emp.)
"An excellent, agile website accessibility QA/governance service"
5/5
What do you like best about DubBot?

The WCAG 2.0 accessibility checker is excellent, and helped my team incorporate accessibility checks and fixes into the regular workflow. The task feature also makes it very easy to assign tasks to specific team members, collaborate, and check progress. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

The user/group assignment feature wasn't entirely self-explanatory when it was first implemented, and I needed help understanding how to use it. But the DubBot team is eager to help, so I got my questions answered right away. The team is also great about responding to any query, up to and including new feature requests. They understand the value of client feedback, and they are very open to it. Review collected by and hosted on G2.com.

Lisa M.
LM
Lisa M.
Lead UI Developer, Program Manager
Computer Software
Mid-Market (51-1000 emp.)
"I love it and my clients do too!"
5/5
What do you like best about DubBot?

As an Independent consultant, my clients depend on me to help them reach web accessibility compliance on their websites. Every experience I have had with DubBot has been amazing! It is much more comprehensive and informative than free tools (like WAVE), and the interface is much less confusing and overwhelming than other tools (like siteImprove). I love the interface, the dashboard and grading system allow you to quickly gauge how you are doing and what you need to work on. While using this for clients, I was up and running at no time with zero training. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

Like ALL software accessibility tools, DubBot is missing some things that can only be detected by careful testing of the developer. But there isn't anything that can be done about that at this time. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
IF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"Great tool! "
5/5
What do you like best about DubBot?

DubBot is easy to use, clearly organized, and enables us to quantify the impact of our QA efforts. The accessibility features clearly explain what we need to do to improve. And I love being able to get readability scores for any page on any of our sites! Review collected by and hosted on G2.com.

What do you dislike about DubBot?

There’s not much I dislike, but some small areas for improvement: it would be great to get word counts on pages, and integrating with Google Analytics would also be helpful. Review collected by and hosted on G2.com.

Verified User in Higher Education
CH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Best value in it's category!"
5/5
What do you like best about DubBot?

From my very first interaction with DubBot, it felt personal and natural. These guys truly care about web accessibility and the success of their customers. This comes across in every interaction. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

It's a phenomenal solution, which puts the most important accessibility tools at your finger tips. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Dubbot’s automated tests are great for my business"
5/5
What do you like best about DubBot?

On top of great software, the Dubbot team offers client services that help me resolve issues when they arise on our website. The software provides a user interface that helps me to quickly locate and fix these issues. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

We were early adopters of the software, which led to a few hiccups early on, but they were worked out in a timely manner.. Did I mention that Dubbot has great customer service? It is worth repeating. Review collected by and hosted on G2.com.

Hilary C.
HC
Hilary C.
IT Analyst
Small-Business (50 or fewer emp.)
"Turns up both obvious and subtle issues"
4/5
What do you like best about DubBot?

The interface is very easy to use and navigate; the customer responsiveness is OUTSTANDING; the site analysis is super-thorough; and the documentation is very helpful! Review collected by and hosted on G2.com.

What do you dislike about DubBot?

I'd like to be able to export a subset of pages - it's something they're considering, as I understand it. Review collected by and hosted on G2.com.

Michael M.
MM
Michael M.
Associate Director, Web & Interactive
Higher Education
Mid-Market (51-1000 emp.)
"Solid alternative to Siteimprove"
4.5/5
What do you like best about DubBot?

Simple, intuitive UI with a reasonable cost. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

Nothing to complain aboue. It works well for us. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Best customer service"
5/5
What do you like best about DubBot?

Dubbot answers all of my questions super fast. Someone is always available on the chat or in email, usually in under a minute They are also open to suggestions for improving the product (and in a timely matter). I appreciate a company that listens to its users. The interface is also nice and clear - not cluttered. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

It doesn't have as many bells and whistles as its competitors, but there are always new tools being added, so I don't think that will be the case for long. Review collected by and hosted on G2.com.

MT
Maria T.
Director of IT and Enterprise Initiatives
Enterprise (> 1000 emp.)
"Great automated web governance tool! Intuitive user interface and great remediation suggestions."
5/5
What do you like best about DubBot?

Ease of use:

Dubbot is very user friendly and the explanations are clear and concise. Easy to understand the issues allowing for quick systemic and individual problems.

Customer support:

Blaine and his team are friendly and very quick to respond and questions are answered promptly. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

This is not a Dubbot issue, but our situation is that we use many bespoke acronyms and abbreviations and multiple less commonly taught languages which makes it time consuming use the spell checker.

I understand this is not a Dubbot dislike, but our issue and we just need to compile the list of words to ignore. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Perfect tool for web governance"
5/5
What do you like best about DubBot?

DubBot is a powerful tool that is very intuitive. Through the use of the built in checks and custom checks, we were able to quickly identify problematic pages throughout our website. DubBot customer support is very responsive and open to my feedback and suggestions. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

With any software, there is bound to be room for improvement, such as a few of the screens being a little overwhelming at first until you get used to them. More importantly, is how receptive the DubBot customer support team is to feedback. Review collected by and hosted on G2.com.