The ease in which you can screen participants, and the diversity of the scouts on the platform, the quality of the scouts and their responses, the quality of the support staff

Data analysis can be a little bit tough, especially with multiple videos. Would be great to get AI tooling to summarize videos and help with picking out insights

The ease of recruitment is huge! Also, the ability to collect high-quality video responses to share with stakeholders is fantastic.

We are able to refine the audience and define our budget easily while also getting good data and research results.

Getting quality results means we need to ask super-specific questions. I wish the tool guided us to help here, we've learned as we went but it means we've lost some cycles along the way.

Getting quick and easy feedback from consumers to validate or change course while we're developing iterations of our product.

I love that dscout enables me to do research efficiently and with a really high quality panel. Responses are always thoughtful and enthusiastic. I also sincerely appreciate the wonderful service team that always provides thoughtful suggestions and help in launching my missions.

The only thing I would suggest is to have more flexible pricing for people working as independent contractors -- more bite-size, project based options.

Dscout is solving for speed and it benefits me greatly by being able to provide my stakeholders with insights when they need to pivot quickly, gather feedback or understand a user problem in a short amount of time

Dscout clearly was created by people who either have conducted qualitative research themselves or had deep insight into how people conduct qual because it addresses all of my main pain points.

Would be helpful to be able to conduct focus groups.

Helping us easily recruit our Prospect audiences so we can talk to them about a variety of business needs from innovation to communication.

The pool is reliable and it makes analyzing data an easy experience. Compared to other platforms, I've noticed quality of data is better. The team at DScout also ensures questions are answered and study is ready to go

Not much, one thing that could be better is allowing researchers to have multiple column questions but I understand that might not look good on mobile. People are typing with thumbs.

It's connecting us to customers and there is a wide range of usage data with different products and features. The screening helps us reachout to a broad range of customers globally

Great community of panel participants. Everyone is always articulate, creative, and engaged. Additionally, we can get research studies recruited, launched and fielded quickly on the platform, giving us the insight needed to work at the fast speeds clients have come to expect. The dscout project support staff is also super helpful!

The annual subscription price is a bit steep but if you can get over that initial cost hurdle it's definitely worth the money.

The traditional research recruiting process takes a lot of time and costs a lot of money. You're also not guaranteed that the participants you recruit will be awesome but dscout has found a way to bridge that unknown barrier by building a community of SCOUTS that are smart, articulate and engaged.

Love how self-service dscout is. Customer support is probably the best I've experienced out of all our vendors.

My org is global, and I want to be able to find scouts in other countries on my own in the panel. Would also like more sophisticated tagging options. We frequently import or dscout data into Dovetail for easier tagging/analysis.

quick turn-around research and access to participants in a timely manner. When we can't travel or be in the field, dscout is a helpful alternative.

Dscout helps simplify the process of setting up and running diary studies, and makes the process of analyzing less daunting. Their panel has been great even for more specialized recruits, and has provided us with data that has turned into foundational insights for our team and org.

As with any diary study, you get back a lot of data which can be overwhelming to process if you don't stay on top of it.

Dscout could also do a better job at being able to access the screener responses from the actual mission so that you can find and use that data more easily to put diary study responses in context.

Dscout provides us with a platform to conduct mobile diary study with upwards of 25 respondents. This allows us to either follow respondents over time or deep dive and learn about certain respondent types contextually.

Quick recruits and an easy-to-use interface that allows for all types of experiment designs and multi-method product research.

Sometimes scouts have difficulty uploading their unmoderated sessions to the platform.

dscout solves our need to inform product teams and gather customer feedback instantly. They're also building express missions for desktop, woo!

My team used dscout support hours to get ahead of our research projects. dscout's research consultants were professional in providing advice, scoping research questions with me, clarifying any vague areas, defining terminologies to use, and delivered according to the timeline we agreed on. The mission summary that I received from dscout at the end of the project was incredibly helpful when I developed user research insights for my team. Overall, this was a very smooth process and I would highly recommend dscout, in particular their support hours!

At the start, there were a number of research consultants and customer support / research advisors that I liaised with, before figuring out who exactly would be supporting my project and at which phases of the project. This was slightly confusing to me at first, but we clarified it later on.

dscout has a good, diverse pool of participants, and this makes recruiting easier and more straightforward on my end. dscout also now has an improved version of Express Missions, so that I can get high quality results more quickly if I am developing a shorter study.