DocSend Reviews (590)

View 1 Video Reviews
Reviews

DocSend Reviews (590)

View 1 Video Reviews
4.6
590 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise secure document sharing and real-time tracking features, which provide peace of mind when sharing sensitive information. The ability to control access and analyze engagement helps users tailor their follow-ups effectively. However, some users note that the pricing can be high for smaller teams, limiting accessibility.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Fiorindo D.
FD
Fiorindo D.
System Security Administrator
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Professional Document Sharing with Powerful Analytics"
5/5
What do you like best about DocSend?

DocSend is a very useful tool for sharing documents professionally, offering clear analytics and full control over access. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

DocSend can feel expensive for small teams, and some advanced features are locked behind higher-tier plans. The interface, while clean, could also be more intuitive for first-time users. Review collected by and hosted on G2.com.

Sushmita S.
SS
Sushmita S.
Senior Business Operations Analyst
Translation and Localization
Small-Business (50 or fewer emp.)
"Great for tracking who’s actually reading your docs"
4.5/5
What do you like best about DocSend?

The interface is clean and easy to use — uploading and organizing files is pretty straightforward. I also like that I can restrict downloads and set access controls, which makes me feel a lot more comfortable sending out sensitive info. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

the pricing could be a bit more flexible for smaller teams. Some of the more advanced features are only available on higher-tier plans, which can add up fast. But overall, it does what it promises really well and feels reliable. Review collected by and hosted on G2.com.

Freddy A.
FA
Freddy A.
CEO
Small-Business (50 or fewer emp.)
"Best for share and statistical review"
5/5
What do you like best about DocSend?

There are several aspects I appreciate: uploading documents is straightforward, and I find it convenient to update my documents without having to change the link. Additionally, the statistical information provided about what the audience is viewing is quite useful. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

A few things to note: the search function for links could be easier to use. Review collected by and hosted on G2.com.

Joseph  N.
JN
Joseph N.
CEO
Small-Business (50 or fewer emp.)
"A trustworthy platform for sending Documents."
5/5
What do you like best about DocSend?

DocSend is very unique when it comes to sending Documents, talk about it's security, user-friendly UI and a lot of options to enjoy. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

The free trial is not enough to enjoy the full benefit. Review collected by and hosted on G2.com.

Shilpi v.
SV
Shilpi v.
Sr.Executive-Business Development
Enterprise (> 1000 emp.)
"Secure Document Sharing with Controlled Links and Revocable Access"
5/5
What do you like best about DocSend?

Documents are shared via controlled links where you can set passwords, disable downloads, restrict forwarding, and revoke access at any time, which is much safer than email attachments. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Users report slow loading for large files, integration hiccups with tools like Google Drive, and less intuitive mobile experience compared to desktop Review collected by and hosted on G2.com.

Tim .
T
Tim .
CRO
Mid-Market (51-1000 emp.)
"Real-Time Analytics, Tracking, and Version Control That Deliver"
5/5
What do you like best about DocSend?

Real-Time Analytics and Tracking and Version Control Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Seems a little expensive and has minimum user requirements Review collected by and hosted on G2.com.

Megan L.
ML
Megan L.
Manager of Student Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Fast and Effortless to Use"
5/5
What do you like best about DocSend?

I like best how quick and easy it is to use. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I don't think there is anything I could say I don't like about DocSend. Review collected by and hosted on G2.com.

FM
Felipe M.
Líder de producto en ciberseguridad
Enterprise (> 1000 emp.)
"Share documents securely and without complications"
5/5
What do you like best about DocSend?

The platform allows sharing documents securely and facilitates project management. Additionally, it offers good integration with different storage services. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

So far, the product has seemed good to me and I haven't noticed any relevant novelty. Review collected by and hosted on G2.com.

Beebrak  G.
BG
Beebrak G.
Product Marketing Lead
Information Technology and Services
Mid-Market (51-1000 emp.)
"Simple UI for Secure Document Uploads and Signatures"
4.5/5
What do you like best about DocSend?

The simplicity and ease of the UI to upload and send documentation securely and to get signatures. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

The cost I would say is not very accessible. Review collected by and hosted on G2.com.

Crystal F.
CF
Crystal F.
Appliance/Auditting Consultant
Small-Business (50 or fewer emp.)
"Management HR Assistant"
4/5
What do you like best about DocSend?

I really appreciate DocSend for its easy and secure document sharing and tracking capabilities. Setting up the account and accessing controls is straightforward, making it user-friendly for everyone. I find the document analytics and secure sharing controls immensely useful, particularly in preventing unauthorized access in real-time. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I find that DocSend could be more economical. Lowering the cost would make it more accessible to a wider range of users. Review collected by and hosted on G2.com.