I like the fact that it is easy and that people can easily make monthly donations to us. It also helps them take us seriously because it seems professional. What makes the experience easy and professional are the recurring donation forms. The initial setup was also quite easy. Review collected by and hosted on G2.com.

{"I find that the website has a lot of bugs.","I notice that the website often doesn't work well.","When you click on something it often leads to other pages.","I wanted to add another function so that people wouldn't receive invoices every month in their email; it didn't work and it still doesn't work.","When I clicked, the message was 'recording donation' then it redirected me to the 'account' page (you can see my name, login, etc.), but the change wasn't applied.","I clicked to prevent the sending of monthly invoices and it didn't work."} Review collected by and hosted on G2.com.

I like that people from anywhere in the world can donate, and it accepts different currencies, which is great because I have friends in India, the US, and Canada who can all donate easily. There are lots of options and customization, which is good. I can have the donor wall for everyone to see how much money has been raised, or I can hide it if I choose not to show how much has been raised so far. The initial setup of Donorbox was very easy. Review collected by and hosted on G2.com.

I found it difficult to change some settings. Like, when I wanted to hide the donor wall, I looked and looked and Googled how to do this. It wasn't so easy. I had to send Donorbox an email and they had to make the change for me. I don't find it as easy to customize certain things. Also, someone in India mentioned that they had to put an email address before donating, and some people don't use email. So that's another thing I don't like. Review collected by and hosted on G2.com.

One thing I’ve really been appreciating lately is the new Donorbox dashboard. It gives a more immediate view of performance, especially the “Amount Raised” section, which now lets you quickly compare results with the previous year. That kind of context makes a difference when you’re trying to understand if a campaign is actually growing or not.

I also like how donation sources are now easier to track and visualize. It’s simpler to see where donors are coming from and which donation methods are working better, without having to dig too much.

The biggest improvement for me is the way top donors are displayed. The new layout makes it more intuitive to identify and keep track of your most valuable supporters. Overall, the dashboard feels more actionable. Review collected by and hosted on G2.com.

In my point of view, the donor experience can be improved, when it comes to updating personal donor details. Requiring users to create a Donorbox account just to manage their information adds some friction, and simplifying that would make things smoother for the donors. Review collected by and hosted on G2.com.

We’ve had a great experience using the Donorbox Live Kiosk. It’s been an easy and professional way to collect donations during events and in-person campaigns. The setup was straightforward, the interface is clean and donor-friendly, and supporters appreciate how fast and simple the giving process is.

One thing we especially like is how seamlessly it integrates with our existing Donorbox campaigns and reporting, making it easy to track donations without extra administrative work. The live display and mobile-friendly experience also help create engagement during events. Review collected by and hosted on G2.com.

Donorbox has been a strong platform overall, especially for ease of use and getting campaigns launched quickly. That said, there are a few areas where we’d like to see improvements. Reporting and donor segmentation can feel somewhat limited compared to more advanced CRM-focused platforms, especially as organizations grow. Some customization options for forms and donor journeys also require workarounds or external tools. Review collected by and hosted on G2.com.

I use Donorbox for funding my organization, and I love that it's easy to use and helps me track giving. The giving page is simple and easy, which means I don't have to have people try and navigate a difficult page. It's really helpful because I don't have to do it all by myself, making it much less hassle. I also appreciate that tracking how much people give and when they give is straightforward. Additionally, the initial setup was very easy, making the onboarding process smooth. Review collected by and hosted on G2.com.

I wish there was a broader way to find new people to give. More of a social media help. Review collected by and hosted on G2.com.

I love how Donorbox provides easy access to my photos, which is crucial as a photographer. I appreciate its ease of use, making peer-to-peer sharing seamless and efficient, similar to an electronic version of an in-person dropbox. This makes internet usage and file storage straightforward and less cumbersome for me. Furthermore, I find Donorbox easier to use compared to Google Drive, highlighting the user-friendly nature of its platform. The initial setup process is also very simple, adding to the overall positive experience with Donorbox. Review collected by and hosted on G2.com.

I dislike that Donorbox can be a bit glitchy sometimes. There have been times when I attempt to load my account and encounter an error message, or I have to wait a few minutes before retrying. This disrupts my workflow and can be frustrating when I need to access my stored files quickly. Review collected by and hosted on G2.com.

I appreciate the ease of use and the ability to upload payment methods or forms of payment that come in other ways, keeping our accounting clean. I also like that we can generate reports quickly, which has cut back on our staff's time because the system does so much that we were formally doing by hand. We also appreciate the integration of forms with our website and like the setup and the way campaigns can be followed by individual team members on our staff. Additionally, the initial setup of Donorbox was very easy, and we integrate it with our Stripe platform. Review collected by and hosted on G2.com.

I wish that Donorbox had robust CRM capabilities. We've looked into it, and I understand it's in the process of being built, but the CRM capabilities are not there yet. Review collected by and hosted on G2.com.

I like best that Donorbox is very practical and easy to use. It makes the donation process simple both for our organisation and for our donors, and the platform is clear, intuitive, and efficient. It helps us manage fundraising without unnecessary complexity, which is a great advantage. Review collected by and hosted on G2.com.

I do not have any major complaints, but one difficulty is tracking the transferred funds clearly. Because payments are grouped together before being forwarded, it is not always easy to identify exactly which donations are included or to understand the timing of the transfers. As a result, it can be difficult to follow our income precisely from month to month. Review collected by and hosted on G2.com.

I like the integration with Stripe, and it's fairly easy to set up the campaigns. Lot's of support during the purchasing phase to make sure this was the right product for my organization. Review collected by and hosted on G2.com.

I am using DonorBox live and purchased two kiosks. They arrived in a box with no instructions on how to put them together. I had to email them specifically for instructions. The Android tablets they sent me were full of spam apps that are impossible to remove. The subscription price is very high, and I doubt it will be worth keeping DonorBox, especially since it keeps breaking down. At least once a week, when I walk into my organization, it's not working. It says "connect to card reader." I am solely responsible for this and cannot rely on coworkers to fix this, so it just sits unusable for days, and we receive no donations since I work most days remotely. We might even lose money due to the high subscription cost, it breaking consistently, and not being able to accept donations. Review collected by and hosted on G2.com.

I like how it integrates multiple payment options into a single source. It has tremendous potential with its forms and AI-like automation, and it can be as simple as you want or you can dive into more complicated builds. It also displays the complex data you need quickly, compiles the data into easy to read formats, and doesn’t trap your donors in ads. The free option is a big plus, because it lets an individual use it without commitment and take the time to master its complexity. On top of that, their support team responds quickly and is genuinely helpful. Review collected by and hosted on G2.com.

The fees seem a little steep once you consider that you are paying Donorbox and the financial platform's fees (e.g. Paypal, Google Pay, Apple Pay). Review collected by and hosted on G2.com.