DoiT Cloud Intelligence Reviews (79)

Reviews

DoiT Cloud Intelligence Reviews (79)

4.4
79 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its responsive support and cost management features, which help streamline cloud spending and optimize resources. The intuitive interface and proactive assistance from the team enhance user experience, making it easier to manage cloud expenses effectively. However, some users note that the reporting tools can be complex and may require a learning curve.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
NB
Neil B.
Small-Business (50 or fewer emp.)
"An excellent free service with great insights into spending and a brilliant advice and guidance"
5/5
What do you like best about DoiT Cloud Intelligence?

We've used DoIT quite a few times for insight and guidance on our AWS accounts where we are lacking expertise. They have always helped us out. Review collected by and hosted on G2.com.

What do you dislike about DoiT Cloud Intelligence?

I've not yet found anything to dislike about the DoIT service. Review collected by and hosted on G2.com.

Adam M.
AM
Adam M.
Small-Business (50 or fewer emp.)
"Excellent service in cloud operations and FinOps"
5/5
What do you like best about DoiT Cloud Intelligence?

DoIt provides me with excellent and timely consultancy on both technical cloud operations and cost optiomizations. Their consultants are highly professional, and helped me with complicated topics like database migrations. They are highly available, reliable, and save me time and money. Review collected by and hosted on G2.com.

What do you dislike about DoiT Cloud Intelligence?

Nothing. I am satisfied with their service and have no disadvantages I can think of. They service has been good and I plan to continue working with them in the future. Review collected by and hosted on G2.com.

Mike T.
MT
Mike T.
Small-Business (50 or fewer emp.)
"Free advice, good cost reporting, some savings"
4.5/5
What do you like best about DoiT Cloud Intelligence?

DoiT's reporting feature gives me an easier way to break down Amazon Web Services (AWS) costs. We've identified a few costs that can be eliminated that way.

We get free technical advice from DoiT staff.

DoiT's Flexsave has brought us small cost savings without us having to make any commitment over time. Review collected by and hosted on G2.com.

What do you dislike about DoiT Cloud Intelligence?

Each invoice, dated on the last day of the month, usually takes about ten days into the next month to reach us, as opposed to getting it the next day when we bought directly from AWS. Review collected by and hosted on G2.com.

Shaked G.
SG
Shaked G.
Small-Business (50 or fewer emp.)
"Great experience overall. Dedicated expert support and simplification of cloud spend management"
5/5
What do you like best about DoiT Cloud Intelligence?

DoiT offers a great mix of cloud spend management and expert support.

My team uses the expert support for various scenarios, either for just consultation or for a help with complex tasks.

As an admin I'm in control of spend and usage and get detailed reports that helps me make the right decisions for my organization. Review collected by and hosted on G2.com.

What do you dislike about DoiT Cloud Intelligence?

Nothing. I really like working with them. Review collected by and hosted on G2.com.

Response from Bastien Goubeaux of DoiT Cloud Intelligence

Thank you for your kind words! We're delighted to offer dedicated expert support and streamlined cloud spend management. Your satisfaction is our priority, and we'll keep providing top-notch services!

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great customer service"
4.5/5
What do you like best about DoiT Cloud Intelligence?

Fast responses on tickets and helpful staff who do seem to have some great depth of knowledge. I have learned a lot so far and they provide some great advice on our issues so far. Review collected by and hosted on G2.com.

What do you dislike about DoiT Cloud Intelligence?

Some of the custom dashboards don't work as well as they should and the issues don't seem monitored i.e. we had an issue where our BQ dashboard kept on suggesting that we needed to get slot reservations but we had already done that. Review collected by and hosted on G2.com.

Jeffrey T.
JT
Jeffrey T.
Mid-Market (51-1000 emp.)
"Very responsive to customer concerns and questions"
4.5/5
What do you like best about DoiT Cloud Intelligence?

Fast response handled by knowledgeable professionals.

Even after working hours, questions got responses immediately. Review collected by and hosted on G2.com.

What do you dislike about DoiT Cloud Intelligence?

Nothing i can think of so far, most tickets handled within in a day or two. Review collected by and hosted on G2.com.

Response from Bastien Goubeaux of DoiT Cloud Intelligence

Delighted to hear your positive experience! At DoiT, we take pride in our fast and knowledgeable support, even after hours. Your satisfaction is our priority. Thank you for choosing us!

Hichem H.
HH
Hichem H.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Terrible excperience, the worst ever."
0/5
What do you like best about DoiT Cloud Intelligence?

nothing, this company is a scam, it's messy. Review collected by and hosted on G2.com.

What do you dislike about DoiT Cloud Intelligence?

They will change your Amazon AWS ROOT access and refuse to give it to you back unless you terminate the agreement. They have even removed our personal accounts from AWS so we were completely locked out and couldn't have any control on our own account. No cost optimizations were done whatsoever. They misled us and promised 20 to 30% in savings and we never saw that happening, ZERO. Review collected by and hosted on G2.com.

Response from Bastien Goubeaux of DoiT Cloud Intelligence

We apologize for the experience you had. We will keep investigating and addressing the issues you raised to improve our services and ensure better outcomes for our clients in the future. Thank you for bringing this to our attention.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Information and help at your fingertips"
4.5/5
What do you like best about DoiT Cloud Intelligence?

I love having the opportunity to reach for support or questions at any time and receive quality support. Tech support is very friendly and knowledgable and make working with unfamiliar tech easier.

Also the dashboards helps you keep your cost in line because it's easier to see and undertand than Google's Review collected by and hosted on G2.com.

What do you dislike about DoiT Cloud Intelligence?

I probably enjoy a better UX regarding the creation of dashboards and graphs. I don't have a clear idea or solution for that, sorry. Review collected by and hosted on G2.com.

WV
Warren v.
Mid-Market (51-1000 emp.)
"Very user friendly portal"
5/5
What do you like best about DoiT Cloud Intelligence?

I can clearly see my usage stats and recommendations for my cloud environment. They provide an interface that proactively shows me where to improve my data platform for my company. Review collected by and hosted on G2.com.

What do you dislike about DoiT Cloud Intelligence?

That I never found & started using them earlier! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Convienient"
5/5
What do you like best about DoiT Cloud Intelligence?

Ease of use, its been easy and i easily get notifications Review collected by and hosted on G2.com.

What do you dislike about DoiT Cloud Intelligence?

Notifications can be a lot at times and they end up as spam Review collected by and hosted on G2.com.