Dentrix Reviews (133)

Reviews

Dentrix Reviews (133)

4.1
134 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and comprehensive features, which streamline patient management and scheduling tasks. Many find it intuitive, allowing even new staff to learn quickly, which enhances overall practice efficiency. However, some users note that the interface feels outdated and could benefit from a more modern design.
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Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Awesome software for dental clinic!"
5/5
What do you like best about Dentrix?

Dentrix is really helpful for booking appointments and is very user-friendly. It automatically updates notes efficiently and works well with other software. The pricing is affordable, and the support team is super helpful as well. It integrates quickly and can handle a heavy workload at the same time. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Sometimes the app lags or even crashes when I open multiple windows at the same time, or when I’m submitting claims. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Dentrix Staple Dental Office Software"
4/5
What do you like best about Dentrix?

Its pretty easy to use and if you do not know how to do something it is very easy to self teach Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

They do updates all the time that we wish they would leave alone. Usually just adds more steps to complete the same task. Review collected by and hosted on G2.com.

LB
Laura B.
Practice Manager
Small-Business (50 or fewer emp.)
"Exceptionally Easy to Use"
5/5
What do you like best about Dentrix?

Dentrix is quite user-friendly, making it easy for beginners to get started. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

The Dentrix support team can occasionally have long wait times. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great Dental Software: Easy to Learn, Straightforward Interface"
5/5
What do you like best about Dentrix?

Great software—easy to use and easy to learn. The interface feels straightforward, so I was able to get comfortable with it quickly. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

There’s nothing I don’t like about it. I like it better than all the other dental software available. Review collected by and hosted on G2.com.

AB
Amber B.
Office manager
Small-Business (50 or fewer emp.)
"Comprehensive Practice Management, But Updates Can Be Disruptive"
3.5/5
What do you like best about Dentrix?

It is an all in one practice management. Dentrix does scheduling, charting, billing, insurance, clinical notes, image integration and reports all in one system. You dont have to juggle multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

The constant updates, and how they always seem to be on a Monday!!! I also wish reporting was a bit more user friendly and being able to have more options throughout it and more flexibility and customization. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Seamless Scheduling and Patient Management Integration"
5/5
What do you like best about Dentrix?

The integration of scheduling and patient information makes the system easy to use. Everything is connected, which simplifies managing appointments and accessing patient details. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Dentrix feels outdated in its current form and would benefit from a more modern design. Review collected by and hosted on G2.com.

Richard H.
RH
Richard H.
General Dentist
Small-Business (50 or fewer emp.)
"Dentrix Delivers Essential Tools and Invaluable Metrics"
5/5
What do you like best about Dentrix?

Dentrix does all of the practice basics of scheduling and billing, but it also has a lot of metrics that are invaluable for me to keep a pulse on my practice. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

There are so many features available that I feel we are only scratching the surface. There are many more functions I simply haven't had the time to explore or introduce to my team, even though they would likely be very useful. Review collected by and hosted on G2.com.

BM
brooke m.
Front Office Admin
Small-Business (50 or fewer emp.)
"Best Software for a Dental Practice"
5/5
What do you like best about Dentrix?

Dentrix is an awesome software to be used for a dental practice. Everything is easy to navigate and they're customer service is really helpful with any help when needed. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

I do wish it was easier to pull up statistics. Review collected by and hosted on G2.com.

ashley P.
AP
ashley P.
Office Assistant
Small-Business (50 or fewer emp.)
"Dentrix"
5/5
What do you like best about Dentrix?

I like that there is alot of features to find previous information on patients. Also how easy it is to handle. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

The color of the screen and options. It looks dull. Customer support is kind of hard to get in contact with. Review collected by and hosted on G2.com.

Jennie M.
JM
Jennie M.
Co-Owner
Small-Business (50 or fewer emp.)
"Great dental platform that has a multitude of options and ease of use!"
4/5
What do you like best about Dentrix?

Widely used and efficient help center for any questions. Review collected by and hosted on G2.com.

What do you dislike about Dentrix?

Some of the more advanced data forms/setup could use some tweaking to make them more user friendly Review collected by and hosted on G2.com.