Deltek Costpoint Reviews (665)

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Deltek Costpoint Reviews (665)

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4.2
665 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Deltek Costpoint for its ease of use and comprehensive integration of financial and project management features, which streamline workflows and enhance productivity. The software's ability to consolidate various functions into one platform is highly valued, making it a reliable choice for managing complex accounting tasks. However, some users note that the reporting capabilities could be more user-friendly.

Pros & Cons

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"Organized, User-Friendly, and Efficient"
5/5
What do you like best about Deltek Costpoint?

I like the ease of use of Deltek Costpoint the most. It's easy to find anything I need in the timesheet module, making the process of tracking our employees' time relatively painless. If edits need to be made due to incorrect postings, it's easy to correct and have employees re-sign timesheets. We can efficiently manage timesheet management, payroll, and posting labor distributions with reduced staff. Once you learn the processes, it's an easy and efficient system to use. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

I don't really dislike anything about Costpoint. However, I will say that I recently completed several Costpoint certificates on the Deltek Learning Hub and didn't receive the badge or certification email upon completion. I completed the Costpoint Silver Business Intelligence Report Authoring Certification Exam, and also the Costpoint Silver Labor Management Certification exam but didn't receive the badge or certification email for completing these two exams. The automated email stated that I should receive them within a 48 hour period, but it's been greater than that timeframe and I still haven't received. Do you know who I would need to contact or reach out to to receive these certificates? Review collected by and hosted on G2.com.

BV
Bill V.
Accounting Manager, Subsidiaries & GL
Enterprise (> 1000 emp.)
"Costpoint’s Versatile Modules Unlock More Efficient Processes"
4.5/5
What do you like best about Deltek Costpoint?

Costpoint is very versatile. Once you understand how the different modules work and how they connect, you start to see new ways to use the system to build more efficient processes and streamline day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

The data output reports aren’t easy to work with, and we need additional bolt-on solutions just to get Excel downloads that are actually usable for our reporting and analysis. This includes Costpoint Enterprise Reporting or Business Intelligence because the filter prompts are sometimes confusing and cannot be used quickly and efficiently. Drill-down into the transactions would be a great addition. Review collected by and hosted on G2.com.

Javia B.
JB
Javia B.
Accountant
Small-Business (50 or fewer emp.)
"Deltek Costpoint Review from an Accountant Perspective"
5/5
What do you like best about Deltek Costpoint?

What I like best about Deltek Costpoint as an accountant at T and W Operations is how well it supports project based accounting while providing real time visibility into financial data. The system allows all costs including labor materials and overhead to be tied directly to specific projects which makes it much easier to track job costs monitor budgets and evaluate profitability. I also appreciate how Costpoint integrates timekeeping payroll and accounting so that once timesheets are approved the information flows directly into the financial system which helps reduce manual errors and saves time. Another strong feature is its ability to maintain compliance and keep records organized which is especially helpful for audits and reporting requirements. In addition the reporting and drill down capabilities make it easy to review transactions and analyze financial performance in detail. Overall Costpoint stands out because it combines accuracy efficiency and strong financial control in one system that supports both daily operations and long term decision making. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

What I dislike about Deltek Costpoint is that updates are only released on a quarterly basis, which means if an issue comes up or something is not working properly, it can take up to three months before it gets fixed. This can be frustrating in a fast paced accounting environment where problems often need to be resolved quickly. Waiting for the next update can slow down workflows and force us to find temporary workarounds instead of having a permanent solution right away. While the system is strong overall, the delay in updates can make it less flexible when immediate changes or fixes are needed. Review collected by and hosted on G2.com.

Verified User in Government Relations
UG
Verified User in Government Relations
Enterprise (> 1000 emp.)
"Deltek Costpoint Review"
3.5/5
What do you like best about Deltek Costpoint?

Deltek Costpoint, overall, is easy to use and navigate. It is easy to implement for those who have little to no experience with Deltek Costpoint. There are numerous features that are very beneficial, if and when the features are utilized by the company to it's full capacity. From my personal experience thus far, I use Deltek Costpoint daily and have yet to be exposed to any other comparable ERP system. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

The ease of integration is quite difficult specifically with other supporting software. Customer support is primarily through the company IT department which makes it challenging. Review collected by and hosted on G2.com.

Response from Amy Brennan of Deltek Costpoint

Thank you for your thoughtful review! We're glad to hear Costpoint is easy to use and supports your daily workflow. We appreciate your feedback on integration and support—it's valuable as we continue improving the experience. We would love to ensure your needs are being met and put you in touch with your account team, so please reach out to G2Reviews@deltek.com so that we can coordinate that discussion. Thanks for being a dedicated user!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"User-Friendly Interface and Custom Dashboards That Boost Efficiency"
4.5/5
What do you like best about Deltek Costpoint?

User-Friendly Interface: Even with its comprehensive feature set, Costpoint has a user-friendly interface that keeps navigation intuitive for users at any experience level. The customizable dashboards let us tailor the system to our specific needs, so we can reach the information we need quickly and work more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

The AI is still lagging and sometimes it can be difficult for Dela to get to eh correct page. Review collected by and hosted on G2.com.

Dawnita P.
DP
Dawnita P.
Mid-Market (51-1000 emp.)
"Comprehensive Financial System with Room for Report Flexibility"
4.5/5
What do you like best about Deltek Costpoint?

I really appreciate that Deltek Costpoint is an all-in-one financial system that covers financials, timekeeping, billing, and project accounting. The automation of workflows like accounts payable, billing, and time entry significantly streamlines processes, improving accuracy and efficiency in project costing. The dashboard is another feature I like, as it provides employees with an easy place to access current and past timesheets, check the status of expense reports, and manage leave requests. Additionally, having most financial functions in one cloud-based software is a big advantage. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

One area for improvement is in reporting flexibility. It has strong data capabilities, creating custom or ad hoc reports can be less user-friendly. Building a report often requires a deeper understanding of table structure, report tools and/or multiple steps that aren't always user-friendly for non-tech users, which makes it hard to quickly pull tailored reports without assistance from a more experienced user. Review collected by and hosted on G2.com.

JP
John P.
Business Solutions Architect
Mid-Market (51-1000 emp.)
"Costpoint’s Versatile, Scalable Platform Built for Long-Term Growth"
4.5/5
What do you like best about Deltek Costpoint?

Costpoint is a highly versatile platform built on a robust database foundation. It’s a well-structured tool that can support significant growth and expand the technical capabilities of your enterprise over time. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

Often, I need to get on a call with a customer representative to use many of the more robust features, and it’s difficult to get on the phone or a Teams chat with someone who can actually help when I’m stuck trying to use a specific capability of the platform. I’d really like a more involved learning hub, with step-by-step walkthroughs and clear examples, that customers and users of the platform can refer to when they need guidance. Review collected by and hosted on G2.com.

Elizabeth S.
ES
Elizabeth S.
Costpoint Administrator
Mid-Market (51-1000 emp.)
"Reliable, Consistent Platform with Generally Excellent Customer Support"
4.5/5
What do you like best about Deltek Costpoint?

long established application--don't feel like a beta tester

consistency in format across modules & applications

Customer Support is generally excellent (I have seen a few less than stellar performers over the past decade, but never a repeat.) Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

It can be difficult to find answers to specific questions in the Knowledge base.

There is a forum but I have never been able to find much help there.

There have been a few times when the easy answer was "Ask your Administrator" but I am the Administrator asking.

I think it might be helpful if you had a more advanced Help for Administrators subcategory. Review collected by and hosted on G2.com.

Nicholas C.
NC
Nicholas C.
Field Engineering Manager
Enterprise (> 1000 emp.)
"Easier Timecard Approvals and Hour Logging Than Our Previous Tools"
4/5
What do you like best about Deltek Costpoint?

So I mainly use to log my own hours and then approve the timecards of my direct reports. It is easier to use for approval of direct reports timecards than previous tools used. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

It is not as easy to find charge codes in the tree of available charge codes as the previous tool the company made use of. I also find it cumbersome to navigate through the manage/approve timecard portion as far as using the refinement tools to try and find older records or a specific direct reports info. Review collected by and hosted on G2.com.

Libby J.
LJ
Libby J.
HR Business Partner
Mid-Market (51-1000 emp.)
"Smart, Feature-Rich Deltek Costpoint with a Much Improved Interface"
4.5/5
What do you like best about Deltek Costpoint?

I like how smart Deltek Costpoint is. There are so many cool features and once you know what you are doing, you will learn to love it. Review collected by and hosted on G2.com.

What do you dislike about Deltek Costpoint?

The reporting is hard. Make it where anyone can run a report simply. Review collected by and hosted on G2.com.