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Deepdesk Media

Deepdesk Demo - Deepdesk
Deepdesk is your AI customer support automation platform that understands conversations, enables repetitive processes automation and helps in creating satisfied customers with lower costs.
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Deepdesk Reviews (9)

Reviews

Deepdesk Reviews (9)

4.4
9 reviews

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Varsha N.
VN
Software Engineer Intern
Computer Software
Enterprise (> 1000 emp.)
"Best AI bot for customer assistance."
What do you like best about Deepdesk?

This AI bot is a great help for email and chat.It helps to respond to each customer's question instantly. Real-time support that is simple to grasp.The digital channel offers the best contact centre agents. The finest feature is its capacity to optimise and streamline the customer assistance procedure as a whole. Its integration method produces outstanding client experiences and increases productivity. Review collected by and hosted on G2.com.

What do you dislike about Deepdesk?

For small businesses, it might be a bit pricey.

If you are unfamiliar with the method, it will take some time to grasp. Because there is an AI that can answer, my workload from dealing with clients has dropped. Review collected by and hosted on G2.com.

Akshaya J.
AJ
Subject mattes export
Enterprise (> 1000 emp.)
"VeryGood"
What do you like best about Deepdesk?

helps customer support agents have more fulfilling customer conversations. Happy agents, more meaningful conversations, increased customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Deepdesk?

Nothing dislike I have and everything is fine Review collected by and hosted on G2.com.

Tanya B.
TB
Advertisement sales analyst
Mid-Market (51-1000 emp.)
"Customer interaction made easy"
What do you like best about Deepdesk?

Deepdesk helped me to simplified customer interaction and saved alot of time by providing prompt solutions. Review collected by and hosted on G2.com.

What do you dislike about Deepdesk?

Restricted with complex issues when customer need personal attension Review collected by and hosted on G2.com.

Simran M.
SM
Marketer
Apparel & Fashion
Enterprise (> 1000 emp.)
"Good for Customer Support"
What do you like best about Deepdesk?

Ease of work, faster and less likely to make mistakes for agents when interacting with our customers. Pre-filled texts make it easier, and customer support and agent performance have increased drastically. This has been integrated with our CRM tool, which we use almost daily. Review collected by and hosted on G2.com.

What do you dislike about Deepdesk?

AI responses could be improved, sometimes, it doesn't understand what the customers is talking about. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
CL
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Its dyanmic"
What do you like best about Deepdesk?

Deepdesk is highly regarded by me for its AI-powered capabilities in automating and enhancing CSS interactions. Its "Agent Assist" feature is awesome Review collected by and hosted on G2.com.

What do you dislike about Deepdesk?

It has a steep learning curve for complex systems Review collected by and hosted on G2.com.

Abhishek M.
AM
Sr. US IT Recruiter
Mid-Market (51-1000 emp.)
"Deepdesk is a Artificial Intelligence used for customer support."
What do you like best about Deepdesk?

Deepdesk is very easy to use and its resolve the manpower availability and provide support to the customer at real time. Review collected by and hosted on G2.com.

What do you dislike about Deepdesk?

There is nothing to dislike about deepdesk. Review collected by and hosted on G2.com.

NG
IT Engineer
Mid-Market (51-1000 emp.)
"Good Customer Support tool"
What do you like best about Deepdesk?

The implementation of Deepdesk is simple.

The tool provide expectional customer support experience Review collected by and hosted on G2.com.

What do you dislike about Deepdesk?

Deepdesk is relatively cost for small and mid size business Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business (50 or fewer emp.)
"AI agent"
What do you like best about Deepdesk?

Deep desk helps customers feel like they are having real conversations however, it is AI. When I use deep desk 100% of the time the solution to the question I had is answered. Review collected by and hosted on G2.com.

What do you dislike about Deepdesk?

There isn't really anything I dislike, I am a fan of this Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Mid-Market (51-1000 emp.)
"Excellent Customer interaction assistance"
What do you like best about Deepdesk?

It's an excellent AI agent assist for chat and mail.It help to provide answers in real time to every customers. Easy to understand and real time suppot.It provide best contact center agent is digital channnel. Review collected by and hosted on G2.com.

What do you dislike about Deepdesk?

Not useful for tricky questions. Slow processing some time. Review collected by and hosted on G2.com.

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