--- title: Datto Endpoint Detection and Response (EDR) Reviews meta_title: 'Datto Endpoint Detection and Response (EDR) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 36 reviews by the users' company size, role or industry to find out how Datto Endpoint Detection and Response (EDR) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 36 scale: '5' date_modified: '2026-11-03' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection ---

Datto Endpoint Detection and Response (EDR) Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Kaseya Solutions
(1)

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Datto Endpoint Detection and Response (EDR) Reviews (36)

Reviews

Datto Endpoint Detection and Response (EDR) Reviews (36)

4.3
36 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Kaseya 365 Review"
4.5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

Everything I use is at one location. Grouping product together is a good idea Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

You can pick 100% what you want. It would be nice if say you have three to four products with Kaseya you are covered with Kaseya 365 Review collected by and hosted on G2.com.

GZ
Grant Z.
President
Small-Business (50 or fewer emp.)
"Kaseya 365 is not a good combo yet"
2/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

The price point is nice ................. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

The EDR/ AV is not intuitive and not very well integrated with the RMM. The backup portion is not really an add on because the included backup storage is super low. Review collected by and hosted on G2.com.

DC
David C.
IT Support Analyst
Small-Business (50 or fewer emp.)
"EDR"
5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

I love the ability to have the antivirus, the Ransomware, and many other policies be able to be applied to my agents that I manage. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

The Alert section in EDR can be overwhelming sometimes due to it marking safe files as threats and quarantining them, and other added components as well related to Adobe, or Screenconnect, sometimes it blocks a file making the program unusable even after marking it as safe. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Easy to deploy, with a setup process that doesn’t require deep technical know-how."
5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

Managing the system is straightforward, thanks to a user-friendly dashboard that gives clear insights and allows quick responses to threats. It integrates well with other Datto products, making it a good fit for businesses already in that ecosystem. Overall, Datto EDR is effective and simple to use.

This makes Datto EDR our go to product for all of our customers.

Easy to deploy, with a setup process that doesn’t require deep technical know-how.

Support is easy to reach from the dashboard and there is lots of information in their knowledge base. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

Compared to more comprehensive EDR solutions, Datto EDR lacks some advanced features Review collected by and hosted on G2.com.

mark@broadoak.net S.
MS
mark@broadoak.net S.
IT Consultant
Small-Business (50 or fewer emp.)
"365 Endpoint"
3.5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

It brings systems together in one place. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

It should include DNS filtering system and website filtering. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Kaseya is our choice and is a complete MSP Package!"
4.5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

The array of components that allow us to automate tasks and build data libraries more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

We periodically lose connection to some of our endpoints Review collected by and hosted on G2.com.

NP
Nataly P.
support
Small-Business (50 or fewer emp.)
"Checking Datto"
4.5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

its automated threat detection and response, which helps quickly identify and neutralize security threats without needing constant manual oversight. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

that its initial setup and configuration can be complex, Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Datto EDR is an excellent solution for MSP's"
5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

The web dashboard gives a quick comprehensive overview of the protected endpoints. It can be rolled out using RMM and immediately begins scanning protecting and resolving issues. Raising alerts and resolution is simple and efficient. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

Initial setup is a little clunky and the integration with the other Datto products has been time consuming. However the support is amazing! Review collected by and hosted on G2.com.

Michael S.
MS
Michael S.
Operations Manager
Small-Business (50 or fewer emp.)
"Datto EDR is the perfect price with great protection"
5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

easy deployment, low cost, easy management, good support Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

When first deploying datto EDR it can be noisy with false positives. Review collected by and hosted on G2.com.

Jesse P.
JP
Jesse P.
Service Desk Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy to use interface with mostly automated tasks"
4.5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

Integration to Datto RMM and rocketcyber. Automated tasks Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

Classifies own product files as suspicious. Lack of automatic submit of files Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Average Discount

16%

Datto Endpoint Detection and Response (EDR) Comparisons