Datto Endpoint Detection and Response (EDR) Reviews & Product Details

Datto EDR is a layered, integrated endpoint security solution that provides continuous monitoring and automated responses to threats that target Windows, Mac and Linux-based endpoints. Going beyond traditional antivirus, Datto EDR records and analyzes endpoint behaviors, proactively identifying and responding to activities that signal potential threats, including zero-day threats, multi-staged attacks, and advanced persistent threats (APTs). Datto EDR offers features tailored for Managed Service Providers (MSPs) and small to midsized enterprises, providing endpoint detection and response in an affordable, user-friendly package. Highlights include an advanced correlation engine to reduce alert fatigue, rapid threat response capabilities, fileless attack detection via behavioral analysis, ransomware detection, ransomware rollback, and integrations with Datto AV, Datto RMM, RocketCyber MDR, and the Kaseya IT Complete platform.

Seller

Kaseya

Discussions

Datto Endpoint Detection and Response (EDR) Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Austin OSaben

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Kaseya Solutions

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Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

9/22/2026

"Quite effective: stops attacks and the execution of malicious files"

5/5

What do you like best about Datto Endpoint Detection and Response (EDR)?

It is quite effective, allowing attacks and the execution of malicious files to be stopped. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

I have no bad experience with the service Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/6/2026

"Cost effective Soliution"

3/5

What do you like best about Datto Endpoint Detection and Response (EDR)?

It’s cost-effective, easy to roll out, and integrates well with Datto RMM. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

We leverage Microsoft solutions for the majority of our clients; we find Microsoft Defender to be significantly more reliable and consistently trust its results. Review collected by and hosted on G2.com.

Michael H.

Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

11/18/2025

"Enhanced Security and Peace of Mind"

4/5

What do you like best about Datto Endpoint Detection and Response (EDR)?

Tools and application/program provide an extra layer of protection for the clients. The monitoring and barriers the EDR puts in place greatly enhancing the network security Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

There are certain programs and application that seem to "not play well" (e.g. Dropbox) and exclusions need to be implemented Review collected by and hosted on G2.com.

Jack Z.

Small-Business (50 or fewer emp.)

3/31/2025

"Started Selling When in Beta - Integrated with the grace of a drunken elephant"

0/5

What do you like best about Datto Endpoint Detection and Response (EDR)?

The price, and Datto RMM. The rest is half baked at best. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

We were sold on Datto EDR and Datto AV being well integrated together and with Datto RMM. What we found, after paying several hundred dollars for a useless onboarding meeting that came 2 weeks after we signed up, was a giant mess. To call Datto RMM and Datto EDR/AV integrated is a stretch at best. Even within the EDR platform, the AV was BARELY functional. It's getting better, but we were sold on the product as if it was ready. Instead we found that it was in Alpha. Basic processes didn't work, there wasn't even an AV exclusions list when we were onboarded. EVERY SINGLE TIME I sign into Datto EDR I wish we hadn't signed that contract. It's made me question whether I want to use any Kaseya products at all once our contract is up. Review collected by and hosted on G2.com.

Adrian D.

Support Engineer

Small-Business (50 or fewer emp.)

3/25/2025

"A Powerful and Comprehensive Solution"

5/5

What do you like best about Datto Endpoint Detection and Response (EDR)?

Security is paramount for us, and Kaseya 365 Endpoint delivers. The unified security approach, combining next-gen antivirus, EDR, and MDR, gives us peace of mind knowing our endpoints are well-protected. The ransomware detection and quarantine feature is particularly impressive, and the ability to manage third-party patching is a huge plus. We've seen a noticeable improvement in our security posture since implementing Kaseya 365 Endpoint. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

While Kaseya 365 Endpoint offers a robust suite of features, I've noticed a slightly steeper learning curve than expected. The sheer breadth of capabilities is impressive, but it can be a bit overwhelming at first. Perhaps more in-depth, guided tutorials or a more streamlined onboarding process could help users quickly grasp the full potential of the platform. Once mastered, however, the benefits are undeniable. Review collected by and hosted on G2.com.

What problems is Datto Endpoint Detection and Response (EDR) solving and how is that benefiting you?

Prior to Kaseya 365 Endpoint, patching was a time-consuming and manual process, leaving us vulnerable to security threats. The automated patch management feature has streamlined this process, ensuring all endpoints are up-to-date with the latest security patches. This has significantly reduced our risk of security breaches and freed up IT staff for other critical tasks. Tasks such as software deployment, and general endpoint health checks were taking up a large portion of our IT teams time. The automation that Kaseya 365 endpoint provides has allowed those tasks to be scheduled, and run without user interaction. Review collected by and hosted on G2.com.

Darin F.

Small-Business (50 or fewer emp.)

3/31/2025

"Kaseya 365 Endpoint Review"

5/5

What do you like best about Datto Endpoint Detection and Response (EDR)?

All in one endpoint security solution. Bundled together with integration between the suite makes management easier. Deployment and Installation is easy via Datto RMM components and integration. Cost is low considering the array of products in the suite. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

We have direct integration with Datto EDR and AV into Datto RMM, but I feel there could be better integration with RocketCyber and Datto Endpoint Backup. There are little to no widgets available for Datto Endpoint Backup which means techs need to sift through emails or the Datto Partner Portal to check backup success. Review collected by and hosted on G2.com.

Jonathan B.

Partner

Small-Business (50 or fewer emp.)

3/25/2025

"Great Bundled Solution for Anyone looking to protect their clients"

5/5

What do you like best about Datto Endpoint Detection and Response (EDR)?

Love the fact it is one stop for MDR, EDR, Endpoint Backup and an RMM agent. It makes it so much easier to say to client you are getting this when its bundled pricing. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

I wish the onboardings were either optional or better. the products are pretty easy to put in but the onboarding fees are annoying. Review collected by and hosted on G2.com.

Robert Yesid G.

Tech support Level 2-3

Small-Business (50 or fewer emp.)

9/2/2024

"Great Protection and Detection tool. Low Resource consumption"

4.5/5

What do you like best about Datto Endpoint Detection and Response (EDR)?

Comprehensive Threat Detection: It uses advanced behavioral analysis and machine learning to detect and respond to threats in real-time.

Automated Response: The system can automatically isolate infected endpoints and remediate threats, minimizing the impact on your network.

Detailed Forensics: Provides in-depth forensic data and analysis, helping you understand the root cause of incidents and improve future defenses.

Integration with Other Datto Products: Seamlessly integrates with other Datto solutions, offering a unified security approach. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

Complex Setup: Some users find the initial setup and configuration to be complex and time-consuming.

Resource Intensive: It can be resource-heavy, potentially impacting system performance on older or less powerful devices.

Learning Curve: The advanced features and detailed forensic data can be overwhelming for users who are not familiar with EDR solutions.

Cost: It may be more expensive compared to other EDR solutions, which could be a consideration for smaller businesses.

Integration Issues: While it integrates well with other Datto products, there can be challenges when integrating with third-party tools. Review collected by and hosted on G2.com.

What problems is Datto Endpoint Detection and Response (EDR) solving and how is that benefiting you?

Advanced Threat Detection: Datto EDR uses behavioral analysis and machine learning to detect sophisticated threats that traditional antivirus solutions might miss. This helps in identifying and mitigating zero-day attacks and fileless malware

Automated Response: The system can automatically isolate infected endpoints and remediate threats, reducing the need for manual intervention and minimizing the impact on your network

Reduced Alert Fatigue: By using smart recommendations and an advanced correlation engine, Datto EDR reduces unnecessary alerts, allowing IT teams to focus on genuine threats. Review collected by and hosted on G2.com.

Fausto C.

Senior Engineer

Small-Business (50 or fewer emp.)

8/29/2024

"Datto EDR: Rock-Solid Protection That Won't Let You Down"

5/5

What do you like best about Datto Endpoint Detection and Response (EDR)?

Datto EDR really shines in its endpoint protection capabilities. Its real-time threat detection is impressive, catching potential issues before they become problems. The interface is quite intuitive, making it easy to monitor and manage all our endpoints efficiently. I'm particularly fond of the automated remediation features - they've significantly reduced our manual workload. Another strong point is its compatibility with our existing security tools, which enhances our overall security posture. It's a versatile solution that seems well-suited for organizations of various sizes. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

While Datto EDR is robust, it does have a few challenges. The initial setup can be somewhat complex, especially for those new to the platform. Also the documentation could be more comprehensive. More detailed guides would be beneficial, particularly for new users trying to navigate the platform's full range of capabilities. Review collected by and hosted on G2.com.

What problems is Datto Endpoint Detection and Response (EDR) solving and how is that benefiting you?

Datto EDR is solving several critical issues for us:

Enhanced threat detection and rapid response

Streamlined IT operations through automation

Improved compliance with security standards

Better protection for our remote workforce

Significantly reduced incident response times

These benefits have strengthened our overall security posture, decreased breach risks, boosted IT productivity, and increased confidence in our data protection measures. It's providing tangible value in both our day-to-day operations and our long-term security strategy Review collected by and hosted on G2.com.