From a technical point of view, I appreciate the UI, how easy it is to integrate third-party vendors, and how straightforward it is to support faculty with any technical issues that come up. Review collected by and hosted on G2.com.

On our platform, we’re still using D2L in Classic mode, and I don’t like that all the new features are currently being implemented only in the New Lessons plan. It makes it feel like the Classic content experience has been overlooked and largely forgotten. Review collected by and hosted on G2.com.

One of the most helpful aspects of Brightspace is its intuitive interface. It makes it easy for both instructors and learners to access course materials, assignments, quizzes, grades, and announcements all in one place. Having everything centralized reduces confusion and helps users stay organized and on track throughout the learning process. Review collected by and hosted on G2.com.

certain tasks, such as course setup, content organization, and assessment configuration, can involve multiple steps. This can make some workflows feel more time-consuming than expected. Review collected by and hosted on G2.com.

I love the Creator Plus package because we can engage with the students using video feedback tools. I enjoy the practice we get from using H5P, as it helps engage students after they've learned the content. In the age of AI, I appreciate that we can use video feedback and video discussions, so we don’t have to worry about inauthenticity of student voices. We hear directly from them and see them think about the content. Review collected by and hosted on G2.com.

The grade book is so customizable. Sometimes it can be too difficult for faculty to figure it out. Review collected by and hosted on G2.com.

I appreciate D2L Brightspace's better analytics compared to other systems and find it easier to upload content. The gradebook is also a lot better. I like the user progress tool, which allows both learners and faculty members to see exactly what students have visited and completed in the course. It's been a great tool to show students what they've completed when needed. Additionally, the initial setup was made easy by the wonderful implementation team. Shelby kept us on track, and Derrick did a fantastic job of customizing the system to fit our needs. Review collected by and hosted on G2.com.

One limitation we have found is it's confusing that every class creates a template. Review collected by and hosted on G2.com.

I like the constant updates and the ability to be a power-user, which lets me really fine-tune the environment for different roles, permissions, and organizations. The AI tools are pretty useful, helping to speed up content development, and the built-in tools are a standout feature for me as a developer. D2L Brightspace provides a flexible environment to deliver both digital and ILT training, which is invaluable for our network of construction equipment dealerships. Review collected by and hosted on G2.com.

I think it can be hard to share content and standards across courses, and it's hard to have SMEs go into the system and review content. Review collected by and hosted on G2.com.

I find D2L Brightspace extremely helpful in providing a user-friendly experience for our online students. I really appreciate the New Content Experience because it has improved the navigation experience and flow. The Creator+ tool is fantastic for adding features like accordions, tabs, and call-out boxes, which enhances the creation process significantly. The initial setup of D2L Brightspace has been easy for most of our team. Review collected by and hosted on G2.com.

My team has submitted some items to the Product Idea Exchange for further consideration, one of which is the way external items are linked in the New Content Experience. Review collected by and hosted on G2.com.

What I like best about D2L is the ease of creating and managing a course, especially for instructors who want to get up and running quickly without heavy technical overhead. I also appreciate that most features are well supported by in‑platform help and documentation, which makes it easier to troubleshoot and self‑serve answers when questions come up. From an institutional perspective, having a dedicated Technical Account Manager (TAM) has been extremely valuable for continuity, support, and long‑term planning. Overall, D2L has been a stable and reliable platform for our university since we adopted it in 2012, and that longevity has helped build strong internal expertise and processes around it. Review collected by and hosted on G2.com.

One of my main concerns is the pace and timing of platform changes. Changes are sometimes introduced with limited advance notice, which does not always provide institutions enough time to properly plan, test, update documentation, and communicate effectively with faculty and students. While individual changes may appear simple from a product perspective, they often have broader downstream impacts on support processes, training materials, and user expectations.

I also feel there is an opportunity to improve administrator‑focused resources, particularly videos and walkthroughs related to reporting and major upcoming changes. These types of resources would help administrators better understand not just how something works, but why it is changing and what the operational implications are.

Finally, I would like to see D2L engage more broadly with a larger group of universities earlier in the change process. Broader consultation would help ensure that proposed changes better reflect the diversity of institutional contexts and reduce unintended impacts on support teams and end users.

I would like D2L to place greater emphasis on listening to the institutions that actively use and support the platform. As customers who have invested significant time and resources into D2L, our feedback often reflects real operational and support realities that are difficult to capture through a Product Exchange submission alone.

As we work through implementing the New Content Experience, it’s clear that earlier and broader consultation with institutions would lead to a stronger end product. While the Product Exchange is a useful tool, it can feel limiting when feedback is reduced to individual feature requests rather than collaborative discussion. More direct engagement with universities during the design and planning stages would help ensure new experiences better align with instructional workflows, support capacity, and institutional change management needs.

I believe that if D2L incorporated more active listening and collaborative dialogue with a wider group of institutions, the New Content Experience—and future enhancements—would be an even better option for everyone. Review collected by and hosted on G2.com.

D2L Brightspace is user friendly and intuitive. This old man did not know how to spell D2L when he started working with it and was able to contribute in a very short time. Review collected by and hosted on G2.com.

It feels like D2L is more focused on new bells and whistles than fixing existing problems. From a market share perspective I totally understand, but from a user perspective it can be frustrating. Our Enterprise currently has over 290 Known Problems and they are NOT getting fixed. Review collected by and hosted on G2.com.

D2L Brightspace has a clean interface with easy, intuitive navigation. It’s user-friendly and packed with features that make teaching and learning enjoyable. Modules flow well, and the menus keep learning and assessment materials organized and easy to find. It also seems designed with cognitive load in mind, so it doesn’t feel overwhelming. Review collected by and hosted on G2.com.

Some of the options feel a bit “buried,” in the sense that you have to enable one thing before other settings even appear. That can create a “you don’t know what you don’t know” situation, because it’s easy to stay in a need-to-know bubble. When changes are released, you can miss new features or options that aren’t front and center. Review collected by and hosted on G2.com.

The user-friendly interface and how it is always evolving and improving. Making learning and working within the system a great opportunity. Review collected by and hosted on G2.com.

The lack of direct support included in our contract. Review collected by and hosted on G2.com.