--- title: D2L Brightspace Reviews meta\_title: 'D2L Brightspace Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 707 reviews by the users' company size, role or industry to find out how D2L Brightspace works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 707 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Education url: https://www.g2.com/categories/education --- ### D2L Brightspace Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **user-friendly interface** of D2L Brightspace, making navigation and setup effortless for both teachers and students. [(49 mentions)](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1777739&qs=pros-and-cons#reviews) Users appreciate the **supportive customer service** from D2L Brightspace, ensuring a smooth and effective administrative experience. [(32 mentions)](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1778688&qs=pros-and-cons#reviews) Users appreciate the **excellent customer support** from D2L Brightspace, which significantly enhances their overall experience. [(30 mentions)](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1779437&qs=pros-and-cons#reviews) Users value the **responsive customer support** of D2L Brightspace, ensuring prompt assistance and effective solutions. [(28 mentions)](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1778593&qs=pros-and-cons#reviews) Users appreciate the **customizability** of D2L Brightspace, enjoying diverse templates and widgets for tailored learning experiences. [(27 mentions)](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1778562&qs=pros-and-cons#reviews) Users desire more **customization options** in D2L Brightspace, feeling limited by the current tools and features available. [(28 mentions)](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1778851&qs=pros-and-cons#reviews) Users experience **navigation issues** due to complex structures and excessive clicks needed to access discussions efficiently. [(23 mentions)](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1779473&qs=pros-and-cons#reviews) Users express frustration over **feature inconsistencies** in D2L Brightspace, hindering seamless integration and usability across tools. [(18 mentions)](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1779331&qs=pros-and-cons#reviews) Users report **integration issues** with D2L Brightspace, complicating access to certain external content and requiring multiple logins. [(17 mentions)](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1779086&qs=pros-and-cons#reviews) Users experience **limited functionality** with outdated forums and few collaborative options, impacting engagement and learning quality. [(12 mentions)](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1777934&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of D2L Brightspace ##### 1. User-Friendly Users appreciate the **user-friendly interface** of D2L Brightspace, making navigation and setup effortless for both teachers and students. [ See 49 mentions ](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1777739&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "An LMS that focuses on access, engagement, and impact!" What do you like about D2L Brightspace? I appreciate D2L’s dedication to helping learners access engaging content. D2L Brightspace is a well-developed, easy-to-use platform with features tha ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "D2L Brightspace Review" What do you like about D2L Brightspace? D2L Brightspace is user friendly and intuitive. This old man did not know how to spell D2L when he started working with it and was able to contribute ##### 2. Helpful Users appreciate the **supportive customer service** from D2L Brightspace, ensuring a smooth and effective administrative experience. [ See 32 mentions ](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1778688&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "An LMS that focuses on access, engagement, and impact!" What do you like about D2L Brightspace? I appreciate D2L’s dedication to helping learners access engaging content. D2L Brightspace is a well-developed, easy-to-use platform with features tha ![Mike W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike W.") MW Mike W. Mid-Market (51-1000 emp.) 3.0/5 "Intuitive Student Experience, but Admin and Tool Integrations Can Be a Chore" What do you like about D2L Brightspace? One of the strongest upsides to D2L Brightspace is the intuitive student experience. From the student perspective, they have a very intuative interfac ##### 3. Excellent Support Users appreciate the **excellent customer support** from D2L Brightspace, which significantly enhances their overall experience. [ See 30 mentions ](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1779437&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "An LMS that focuses on access, engagement, and impact!" What do you like about D2L Brightspace? I appreciate D2L’s dedication to helping learners access engaging content. D2L Brightspace is a well-developed, easy-to-use platform with features tha ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Course Management, Time-Saving Integration" What do you like about D2L Brightspace? I really appreciate how D2L Brightspace saves us time, especially with the archiving process our LAMP program was using. Our LAM was able to efficient ##### 4. Customer Support Users value the **responsive customer support** of D2L Brightspace, ensuring prompt assistance and effective solutions. [ See 28 mentions ](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1778593&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "An LMS that focuses on access, engagement, and impact!" What do you like about D2L Brightspace? I appreciate D2L’s dedication to helping learners access engaging content. D2L Brightspace is a well-developed, easy-to-use platform with features tha ![Jarbas F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jarbas F.") JF Jarbas F. Mid-Market (51-1000 emp.) 4.5/5 "D2L: A Reliable Experience in Virtual Learning Environments" What do you like about D2L Brightspace? What I appreciate most about D2L Brightspace is its stability. During the COVID-19 pandemic, the system remained fully operational without any failure ##### 5. Customizability Users appreciate the **customizability** of D2L Brightspace, enjoying diverse templates and widgets for tailored learning experiences. [ See 27 mentions ](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1778562&qs=pros-and-cons#reviews) See Related User Reviews ![Sam B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam B.") SB Sam B. Enterprise (\> 1000 emp.) 5.0/5 "Centralized, User-Friendly Learning Platform" What do you like about D2L Brightspace? I love how D2L Brightspace often gets updated and takes into account user feedback to provide the most flexible and easy-to-use platform. The user and ![Helen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen S.") HS Helen S. Enterprise (\> 1000 emp.) 4.5/5 "Clean Interface and Highly Customizable LMS for Higher Education" What do you like about D2L Brightspace? The interface is clean and offers straightforward navigation for both students and instructors. It includes all the essential features required for a ### 5 Cons or Disadvantages of D2L Brightspace ##### 1. Limited Customization Users desire more **customization options** in D2L Brightspace, feeling limited by the current tools and features available. [ See 28 mentions ](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1778851&qs=pros-and-cons#reviews) See Related User Reviews ![Sam B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam B.") SB Sam B. Enterprise (\> 1000 emp.) 5.0/5 "Centralized, User-Friendly Learning Platform" What do you dislike about D2L Brightspace? The data hub and data sets are the biggest headaches. I would love access to the full database instead of the CSVs provided by D2L. ![Helen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Helen S.") HS Helen S. Enterprise (\> 1000 emp.) 4.5/5 "Clean Interface and Highly Customizable LMS for Higher Education" What do you dislike about D2L Brightspace? While very customizable, I find the permissions and configuration variables to be quite overwhelming. Navigating through these options is not intuitiv ##### 2. Navigation Issues Users experience **navigation issues** due to complex structures and excessive clicks needed to access discussions efficiently. [ See 23 mentions ](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1779473&qs=pros-and-cons#reviews) See Related User Reviews ![Sam B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam B.") SB Sam B. Enterprise (\> 1000 emp.) 5.0/5 "Centralized, User-Friendly Learning Platform" What do you dislike about D2L Brightspace? The data hub and data sets are the biggest headaches. I would love access to the full database instead of the CSVs provided by D2L. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Creator+ and H5P" What do you dislike about D2L Brightspace? Finding settings on the admin side can be challenging. ##### 3. Feature Issues Users express frustration over **feature inconsistencies** in D2L Brightspace, hindering seamless integration and usability across tools. [ See 18 mentions ](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1779331&qs=pros-and-cons#reviews) See Related User Reviews ![Jarbas F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jarbas F.") JF Jarbas F. Mid-Market (51-1000 emp.) 4.5/5 "D2L: A Reliable Experience in Virtual Learning Environments" What do you dislike about D2L Brightspace? What I dislike is the efficiency of the new data set system, which has yet to be proven. This forces me to consider creating APIs or purchasing additi ![Mike J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike J.") MJ Mike J. Mid-Market (51-1000 emp.) 5.0/5 "Brightspace Makes Being an Administrator Easy" What do you dislike about D2L Brightspace? The downsides are similar to other available LMS. Integrations can be difficult to work with, and the feed from banner can sometimes run into issues. ##### 4. Integration Issues Users report **integration issues** with D2L Brightspace, complicating access to certain external content and requiring multiple logins. [ See 17 mentions ](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1779086&qs=pros-and-cons#reviews) See Related User Reviews ![Jarbas F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jarbas F.") JF Jarbas F. Mid-Market (51-1000 emp.) 4.5/5 "D2L: A Reliable Experience in Virtual Learning Environments" What do you dislike about D2L Brightspace? What I dislike is the efficiency of the new data set system, which has yet to be proven. This forces me to consider creating APIs or purchasing additi ![Mike W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike W.") MW Mike W. Mid-Market (51-1000 emp.) 3.0/5 "Intuitive Student Experience, but Admin and Tool Integrations Can Be a Chore" What do you dislike about D2L Brightspace? The administration of the D2L platform is kind of a chore. There are so many differentiated parts and the integration and implementation of new tools ##### 5. Limited Functionality Users experience **limited functionality** with outdated forums and few collaborative options, impacting engagement and learning quality. [ See 12 mentions ](https://www.g2.com/products/d2l-brightspace/reviews?filters%5Bsentiment_snippet%5D=1777934&qs=pros-and-cons#reviews) See Related User Reviews ![Mauricio Arrieta .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mauricio Arrieta .") M Mauricio Arrieta . Enterprise (\> 1000 emp.) 2.5/5 "A good first impression: but maybe not ideal for public institutions in Latinamerica" What do you dislike about D2L Brightspace? After my initial positive impressions with the courses and content, I found that other aspects of the platform are less refined. The forums, for examp ![David H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David H.") DH David H. Mid-Market (51-1000 emp.) 5.0/5 "I am very happy with what Brightspace offers in terms of features, look, and flexibility of use." What do you dislike about D2L Brightspace? The gradebook can be a little confusing to get used to and a one stop gradebook shop for learners is not available. Currently instructors either have ![Ajay Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay Y.") AY Ajay Y. Junior Executive Enterprise (\> 1000 emp.) 6/4/2026 "Digital Education with D2L Brightspaceitive, Centralized Hub Keeps Courses Organized" 5/5 What do you like best about D2L Brightspace? One of the most helpful aspects of Brightspace is its intuitive interface. It makes it easy for both instructors and learners to access course materials, assignments, quizzes, grades, and announcements all in one place. Having everything centralized reduces confusion and helps users stay organized and on track throughout the learning process. Review collected by and hosted on G2.com. What do you dislike about D2L Brightspace? certain tasks, such as course setup, content organization, and assessment configuration, can involve multiple steps. This can make some workflows feel more time-consuming than expected. Review collected by and hosted on G2.com. What problems is D2L Brightspace solving and how is that benefiting you? For me, the biggest benefit is improved accessibility and convenience. I can easily access course materials, assignments, grades, and announcements whenever needed, which helps me stay informed and on track. The platform also simplifies communication between instructors and learners, reducing delays and confusion. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Paul G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul G.") PG Paul G. Mid-Market (51-1000 emp.) 5/14/2026 "Enhances Learning with Video Tools, Needs Simplified Grade Book" 5/5 What do you like best about D2L Brightspace? I love the Creator Plus package because we can engage with the students using video feedback tools. I enjoy the practice we get from using H5P, as it helps engage students after they've learned the content. In the age of AI, I appreciate that we can use video feedback and video discussions, so we don’t have to worry about inauthenticity of student voices. We hear directly from them and see them think about the content. Review collected by and hosted on G2.com. What do you dislike about D2L Brightspace? The grade book is so customizable. Sometimes it can be too difficult for faculty to figure it out. Review collected by and hosted on G2.com. What problems is D2L Brightspace solving and how is that benefiting you? I use D2L Brightspace to communicate and give information to students, helping them interact more effectively and know what's expected of them. The H5P practices engage students post-content learning, and video feedback ensures authentic student interactions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Jessica A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica A.") JA Jessica A. Adjunct Faculty Mid-Market (51-1000 emp.) 4/10/2026 "Efficient, Customizable, and Intuitive" 5/5 What do you like best about D2L Brightspace? I appreciate D2L Brightspace's better analytics compared to other systems and find it easier to upload content. The gradebook is also a lot better. I like the user progress tool, which allows both learners and faculty members to see exactly what students have visited and completed in the course. It's been a great tool to show students what they've completed when needed. Additionally, the initial setup was made easy by the wonderful implementation team. Shelby kept us on track, and Derrick did a fantastic job of customizing the system to fit our needs. Review collected by and hosted on G2.com. What do you dislike about D2L Brightspace? One limitation we have found is it's confusing that every class creates a template. Review collected by and hosted on G2.com. What problems is D2L Brightspace solving and how is that benefiting you? I find D2L Brightspace provides better analytics, simplifies content uploads, and offers an improved gradebook. The user progress tool is particularly helpful for tracking student activity and completion, providing both learners and faculty a clear view. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LS Luke S. Mid-Market (51-1000 emp.) 4/27/2026 "Flexible and Powerful LMS with Great AI Tools" 4/5 What do you like best about D2L Brightspace? I like the constant updates and the ability to be a power-user, which lets me really fine-tune the environment for different roles, permissions, and organizations. The AI tools are pretty useful, helping to speed up content development, and the built-in tools are a standout feature for me as a developer. D2L Brightspace provides a flexible environment to deliver both digital and ILT training, which is invaluable for our network of construction equipment dealerships. Review collected by and hosted on G2.com. What do you dislike about D2L Brightspace? I think it can be hard to share content and standards across courses, and it's hard to have SMEs go into the system and review content. Review collected by and hosted on G2.com. What problems is D2L Brightspace solving and how is that benefiting you? D2L Brightspace helps us deliver and track training content, offering a flexible environment for digital and ILT learning. The AI tools speed up content development, and the built-in tools provide great distributive admin capabilities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") UA Verified User in Airlines/Aviation Mid-Market (51-1000 emp.) 5/23/2026 "As for us: Flexible Training Access and Automated Releases Keep Crew Certifications on Track" 4/5 What do you like best about D2L Brightspace? Every one of us in airline industry knows, that crews are often out of base or delayed by weather. Using D2L, we like that we can provide Special Access and alternate due dates. If pilot is grounded in a different city, our team can easily modify their training windows without disrupting the entire fleet's schedule. Automated, action-based release of materials, it is the thing I value the most. This allows us to create a linear path for certifications, this means no one is operating without prerequisite training, a crew member can not see the advanced cabin safety module until they have passed the basic safety assesment. Review collected by and hosted on G2.com. What do you dislike about D2L Brightspace? From the recent event, I can remember the error which with I contacted the support team. When I imported a new fleet training cycle, the system caused to overwrite my carefully planned dates with the import date/time. Until I received any instructions from support team, I had to manually fix the start and end dates for many different modules just because the software decided to reset them. Review collected by and hosted on G2.com. What problems is D2L Brightspace solving and how is that benefiting you? One of my primary responsibilities is to ensure that hundreds of crew members are qualified, safety-certified, and ready for their next rotation. Managing a training workforce that is literally moving across time zones 24/7 is a logistically complex challenge, and we’re able to handle it using D2L. As stated in protocols, I can not schedule a crew member if they havent completed the specific technical differences training. I can't manually check who has finished their training. So, I use class progress tool, which help me track logins and system access at a glance. Also, we employ crew members from across the globe. Safety procedures must be understood with one hundred accuracy, brightspace's auto generation of closed captions in multiple languages help us reduce the risk of a misunderstandings. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Bridget C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bridget C.") BC Bridget C. Research Assistant Mid-Market (51-1000 emp.) 5/14/2026 "User-Friendly with Intuitive Content Tools" 5/5 What do you like best about D2L Brightspace? I find D2L Brightspace extremely helpful in providing a user-friendly experience for our online students. I really appreciate the New Content Experience because it has improved the navigation experience and flow. The Creator+ tool is fantastic for adding features like accordions, tabs, and call-out boxes, which enhances the creation process significantly. The initial setup of D2L Brightspace has been easy for most of our team. Review collected by and hosted on G2.com. What do you dislike about D2L Brightspace? My team has submitted some items to the Product Idea Exchange for further consideration, one of which is the way external items are linked in the New Content Experience. Review collected by and hosted on G2.com. What problems is D2L Brightspace solving and how is that benefiting you? I find D2L Brightspace provides a user-friendly experience for online students, improves navigation with the New Content Experience, and offers Creator+ for adding accordions, tabs, and call out boxes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 3/20/2026 "Easy Course Management with Reliable Support and Long-Term Stability" 4.5/5 What do you like best about D2L Brightspace? What I like best about D2L is the ease of creating and managing a course, especially for instructors who want to get up and running quickly without heavy technical overhead. I also appreciate that most features are well supported by in‑platform help and documentation, which makes it easier to troubleshoot and self‑serve answers when questions come up. From an institutional perspective, having a dedicated Technical Account Manager (TAM) has been extremely valuable for continuity, support, and long‑term planning. Overall, D2L has been a stable and reliable platform for our university since we adopted it in 2012, and that longevity has helped build strong internal expertise and processes around it. Review collected by and hosted on G2.com. What do you dislike about D2L Brightspace? One of my main concerns is the pace and timing of platform changes. Changes are sometimes introduced with limited advance notice, which does not always provide institutions enough time to properly plan, test, update documentation, and communicate effectively with faculty and students. While individual changes may appear simple from a product perspective, they often have broader downstream impacts on support processes, training materials, and user expectations. I also feel there is an opportunity to improve administrator‑focused resources, particularly videos and walkthroughs related to reporting and major upcoming changes. These types of resources would help administrators better understand not just how something works, but why it is changing and what the operational implications are. Finally, I would like to see D2L engage more broadly with a larger group of universities earlier in the change process. Broader consultation would help ensure that proposed changes better reflect the diversity of institutional contexts and reduce unintended impacts on support teams and end users. I would like D2L to place greater emphasis on listening to the institutions that actively use and support the platform. As customers who have invested significant time and resources into D2L, our feedback often reflects real operational and support realities that are difficult to capture through a Product Exchange submission alone. As we work through implementing the New Content Experience, it’s clear that earlier and broader consultation with institutions would lead to a stronger end product. While the Product Exchange is a useful tool, it can feel limiting when feedback is reduced to individual feature requests rather than collaborative discussion. More direct engagement with universities during the design and planning stages would help ensure new experiences better align with instructional workflows, support capacity, and institutional change management needs. I believe that if D2L incorporated more active listening and collaborative dialogue with a wider group of institutions, the New Content Experience—and future enhancements—would be an even better option for everyone. Review collected by and hosted on G2.com. What problems is D2L Brightspace solving and how is that benefiting you? They are making changes to the new content experience so that it is easier to move from the old content experience. I think with a few more changes that the new experience will be a wonderful tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 10/6/2022 "D2L Brightspace Review" 5/5 What do you like best about D2L Brightspace? D2L Brightspace is user friendly and intuitive. This old man did not know how to spell D2L when he started working with it and was able to contribute in a very short time. Review collected by and hosted on G2.com. What do you dislike about D2L Brightspace? It feels like D2L is more focused on new bells and whistles than fixing existing problems. From a market share perspective I totally understand, but from a user perspective it can be frustrating. Our Enterprise currently has over 290 Known Problems and they are NOT getting fixed. Review collected by and hosted on G2.com. What problems is D2L Brightspace solving and how is that benefiting you? I work at a Community and Technical College and we have some instructors that are still techno-phobic. But once they start using D2L Brightspace they are able to experience the simplicity and are able to use at least some of it's capabilities. Review collected by and hosted on G2.com. Show More 5/14/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 5/7/2026 "Clean, Intuitive Navigation That Makes Teaching and Learning Enjoyable" 5/5 What do you like best about D2L Brightspace? D2L Brightspace has a clean interface with easy, intuitive navigation. It’s user-friendly and packed with features that make teaching and learning enjoyable. Modules flow well, and the menus keep learning and assessment materials organized and easy to find. It also seems designed with cognitive load in mind, so it doesn’t feel overwhelming. Review collected by and hosted on G2.com. What do you dislike about D2L Brightspace? Some of the options feel a bit “buried,” in the sense that you have to enable one thing before other settings even appear. That can create a “you don’t know what you don’t know” situation, because it’s easy to stay in a need-to-know bubble. When changes are released, you can miss new features or options that aren’t front and center. Review collected by and hosted on G2.com. What problems is D2L Brightspace solving and how is that benefiting you? They’re improving how accessible learning is, and that’s a good thing for everyone! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Irika H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irika H.") IH Irika H. Learning Coordinator Enterprise (\> 1000 emp.) 8/6/2026 "User-Friendly, Continuously Improving Platform That Makes Learning Easy" 5/5 What do you like best about D2L Brightspace? The user-friendly interface and how it is always evolving and improving. Making learning and working within the system a great opportunity. Review collected by and hosted on G2.com. What do you dislike about D2L Brightspace? The lack of direct support included in our contract. Review collected by and hosted on G2.com. What problems is D2L Brightspace solving and how is that benefiting you? Course compliance and improving the learning and development needs of our staff Review collected by and hosted on G2.com. 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