Cvent Attendee Hub Reviews (219)

Reviews

Cvent Attendee Hub Reviews (219)

4.3
219 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and customizability of Cvent Attendee Hub, highlighting how it simplifies event management and enhances attendee engagement. The platform's ability to provide real-time updates and integrate seamlessly with other Cvent tools is particularly valued. However, some users note a common limitation in the restricted customization options, which can hinder creativity in event design.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Madison L.
ML
Madison L.
Event Planner/Owner
Mid-Market (51-1000 emp.)
"Empowers Attendee Engagement with Customization"
5/5
What do you like best about Cvent Attendee Hub?

I like that with Cvent Attendee Hub, we can manage our onsite attendee experience more effectively by sending alerts and notifications to remind attendees about important times and changes. It allows attendees to keep their agendas handy and connect with fellow attendees. I appreciate that Cvent Attendee Hub eliminates the need for printed agendas since everyone has easy access to them. We can make agenda changes as needed, with attendees automatically updated. I like that we are able to customize the Attendee Hub to meet our brand customization requirements, allowing the app and website to align with the rest of our company's sites. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

We would love for there to be more possible game actions within the game to allow more of a challenge. Currently there are just actions within the Attendee Hub and QR codes scavenger hunt. These current actions come down to just who can complete the challenges first and they are the winner, meaning everyone can end up with the same amount of points. It would be nice if there were some other types of challenges within the game so that there is more of a challenge to win. Review collected by and hosted on G2.com.

Gina R.
GR
Gina R.
Events Coordinator
Enterprise (> 1000 emp.)
"Robust Feature Set, Worth Every Penny"
5/5
What do you like best about Cvent Attendee Hub?

I use Cvent Attendee Hub for most of our company's events, whether they're in person, virtual, trade shows, or ball scene events. It has a really robust feature set that includes in-depth reporting capabilities giving insights on ROI, and customizable registration forms which are very helpful. I find it works well for all sizes of events, from mid to large scale events and even our small events. It's a great one-stop shop that saves time, as I can manage any of my events there. Despite a bit higher cost, it's well worth it, and after a few years of using it, I've become really confident with the tool. Plus, if I ever have questions, I appreciate the reliable support available anytime I need it. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

I found it to have a hard learning curve. I felt a little overwhelmed as a new user and it required training. Review collected by and hosted on G2.com.

jon j.
JJ
jon j.
Sr. Corp. Webmaster
Enterprise (> 1000 emp.)
"One Place to Manage Every Detail of Our Event"
5/5
What do you like best about Cvent Attendee Hub?

This is the one place (phone app or HTML 5) to see everything happening at our event - personal schedule, meetings, networking, conference info, agenda, session content & interactions, etc Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

I wish I could centrally manage some settings in the app for our employees - require them to be visible, or complete their profiles. This would benefit our customers attending our event Review collected by and hosted on G2.com.

Amir K.
AK
Amir K.
Corporate Events Manager
Enterprise (> 1000 emp.)
"Easy Setup with Room for Customization"
4.5/5
What do you like best about Cvent Attendee Hub?

Attendee Hub is easy to setup and manage as a planner. We use it to integrate with SocialPoint for gamifying on-site experience as well as creating custom pages for attendees to use it as digital handbook to know everything they need to about the event, sell it sponsorship opportunity for our sponsors to promote their logos in it and send push notifications. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

There should be more customizable options. For example, I should be able to design the size and shape of homepage cards. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Versatile Event Management"
4/5
What do you like best about Cvent Attendee Hub?

I like that Cvent Attendee Hub is easy to integrate event information from Cvent Registration into the platform, which saves time and eliminates room for error since it's on the same platform. It's easy to use for attendees. The platform has lots of options, like sharing agendas, live polling, etc., and it's customizable per event, which fits many client needs. Using apps is preferred for sharing information, making it more eco-friendly compared to using paper. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

High cost. Limited customization, decent learning curve at first, hard to initially start using but gets easier as used. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Verified User in Media Production
Enterprise (> 1000 emp.)
"Customizable Event Management with Room for Improvement"
3.5/5
What do you like best about Cvent Attendee Hub?

I like the simple design and ability to customize the look for each event with Cvent Attendee Hub. The simple layout is a plus, as it allows us to align the app with each of our events' unique branding colors, providing a tailored feel for each Summit. The initial setup was quite streamlined, even if sometimes it was difficult to determine which features are relevant for our events. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

The ability to customize all text on the app would be helpful, specifically within the agenda and my schedule feature. Also, during the initial setup, it can be difficult to determine which features are relevant to use for our events. Review collected by and hosted on G2.com.

Response from Jhilmil Shekhawat of Cvent Attendee Hub

Thank you for taking the time to share your experience with us. We understand the importance of your event app feeling intuitive and fully aligned with your branding, and we are glad you shared the key feature details that can ease the process for you. I have gone ahead and shared the same with the product team as well. Let me know if there's any way we can add more value to help you achieve a 5-star experience soon. Reach out to me directly at cventcelebrity@cvent.com if you'd like to be part of our upcoming beta/feature update surveys.

Damla B.
DB
Damla B.
Senior manager events and partnerships
Small-Business (50 or fewer emp.)
"All-In-One Event Solution with Room for Improvement"
3.5/5
What do you like best about Cvent Attendee Hub?

I like using Cvent Attendee Hub for our global and international events because it serves as an all-in-one shop, making it easy to update the agenda and exhibitor list. I appreciate the agenda, speakers list, list of attendees, and sponsors list features, as our delegates like to view the attendee list, schedule meetings, and stay up to date with the agenda. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

Ease of use can be improved, especially with the floor plans and home page cards. Review collected by and hosted on G2.com.

Kathy G.
KG
Kathy G.
Travel Manager NA
Enterprise (> 1000 emp.)
"Attendee Hub: Seamless Cvent Integration and Easy to Use"
5/5
What do you like best about Cvent Attendee Hub?

Attendee Hub is so integrated with the cvent platform and ease of use and what all you can do with it Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

I wish they had a Menti or word cloud poll Review collected by and hosted on G2.com.

CP
Cassie P.
"Highly Customizable with Excellent Support"
4.5/5
What do you like best about Cvent Attendee Hub?

I love how Cvent Attendee Hub empowers our organization to take full control of in-person, hybrid, and virtual events. The platform offers outstanding customizability, allowing us to tailor the look and feel to align with our brand and specific event needs, which enhances the attendee experience significantly. I appreciate the wide range of support services provided, such as training modules, a dedicated support specialist, and the AI bot Valerie, which are invaluable for addressing quick questions and providing assistance. The initial setup was very straightforward, thanks to the direct support from a sales account manager and a product specialist. This personalized support made the process seamless and efficiently guided us through the fundamental aspects of utilizing the platform, which I found incredibly helpful. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

There was a steep learning curve when using Cvent Attendee Hub. The platform, being highly customizable, presented an intimidating array of options and settings at first. Review collected by and hosted on G2.com.

Ella T.
ET
Ella T.
Senior Operations Specialist
Events Services
Mid-Market (51-1000 emp.)
"Easy-to-Use Attendee Hub with Real-Time Updates, Minor Info Issues"
4.5/5
What do you like best about Cvent Attendee Hub?

The attendee hub is straightforward to use on the backend, and any changes made are updated in real time.

The software is simple to learn, and after spending just a day getting familiar with its features, you can easily feel at ease using it. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

Some features are restricted, making it challenging to exercise creativity. We are confined to the options that are currently provided. Review collected by and hosted on G2.com.