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Cvent Attendee Hub Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Cvent Attendee Hub's ease of use essential for managing event details and enhancing attendee engagement. (34 mentions)
Users value the convenient all-in-one platform of Cvent Attendee Hub for streamlined event management and networking. (30 mentions)
Users praise the centralized event management of Cvent Attendee Hub, enhancing engagement and efficiency across all events. (18 mentions)
Users praise the user-friendly interface of Cvent Attendee Hub, enhancing networking and scheduling experiences seamlessly. (18 mentions)
Users appreciate the easy setup of Cvent Attendee Hub, which streamlines event management and enhances attendee engagement. (12 mentions)
Users find the limited customization options for functional elements frustrating, despite some aesthetic flexibility in Cvent Attendee Hub. (13 mentions)
Users find a lack of customization in Cvent Attendee Hub, hindering their ability to tailor the experience effectively. (9 mentions)
Users find the confusing processes in Cvent Attendee Hub challenging, particularly for less experienced individuals. (8 mentions)
Users face a steep learning curve in navigating Cvent Attendee Hub's features and app-building complexities. (8 mentions)
Users find the learning curve steep, with many features and complexities to grasp before using effectively. (7 mentions)

5 Pros or Advantages of Cvent Attendee Hub

1. Ease of Use
Users find Cvent Attendee Hub's ease of use essential for managing event details and enhancing attendee engagement.
See 34 mentions

See Related User Reviews

AL

Amy L.

Enterprise (> 1000 emp.)

4.5/5

"Keep Your Attendees Organized"

What do you like about Cvent Attendee Hub?

Attendee Hubs mobile app is a game changer for attendees onsite at events. It allows them to have all the information they need about their event at t

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent tool for providing attendees all pertinent information and to track attendees engagement."

What do you like about Cvent Attendee Hub?

Simple to build and populate. Provides indepth information about all program activities, speakers, and content. It's a necessary tool to keep our atte

2. Attendee Management
Users value the convenient all-in-one platform of Cvent Attendee Hub for streamlined event management and networking.
See 30 mentions

See Related User Reviews

SB

Stacey B.

Mid-Market (51-1000 emp.)

5.0/5

"Cvent Attendee Hub is a Game Changer!"

What do you like about Cvent Attendee Hub?

Cvent has been a game changer for our events, completely transforming the way we manage them. The Attendee Hub has eliminated the need for printed mat

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"All-in-One Event Management Made Easy with Cevent Attendee Hub"

What do you like about Cvent Attendee Hub?

Cevent atendee hub helps in making managing event easy. Here, everything in one place like the speakers, attendee, networking and event updates. we do

3. Event Management
Users praise the centralized event management of Cvent Attendee Hub, enhancing engagement and efficiency across all events.
See 18 mentions

See Related User Reviews

SB

Stacey B.

Mid-Market (51-1000 emp.)

5.0/5

"Cvent Attendee Hub is a Game Changer!"

What do you like about Cvent Attendee Hub?

Cvent has been a game changer for our events, completely transforming the way we manage them. The Attendee Hub has eliminated the need for printed mat

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"All-in-One Event Management Made Easy with Cevent Attendee Hub"

What do you like about Cvent Attendee Hub?

Cevent atendee hub helps in making managing event easy. Here, everything in one place like the speakers, attendee, networking and event updates. we do

4. User Experience
Users praise the user-friendly interface of Cvent Attendee Hub, enhancing networking and scheduling experiences seamlessly.
See 18 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Best Event Platform I’ve Seen (So Far)"

What do you like about Cvent Attendee Hub?

The attendee hub offers a great platform for networking, scheduling exhibit conversations, interact with attending organizations, and has a very pleas

JN

Janet N.

Mid-Market (51-1000 emp.)

5.0/5

"Happy User!"

What do you like about Cvent Attendee Hub?

It's easy to use. No over complicated features. Have been using Cvent for over 12 years and it has never let me down. My honest opinion is that I have

5. Easy Setup
Users appreciate the easy setup of Cvent Attendee Hub, which streamlines event management and enhances attendee engagement.
See 12 mentions

See Related User Reviews

AL

Amy L.

Enterprise (> 1000 emp.)

4.5/5

"Keep Your Attendees Organized"

What do you like about Cvent Attendee Hub?

Attendee Hubs mobile app is a game changer for attendees onsite at events. It allows them to have all the information they need about their event at t

DD

Deeanna D.

Mid-Market (51-1000 emp.)

4.5/5

"semi-user friendly"

What do you like about Cvent Attendee Hub?

I like the fact that you can set up cards for vendors, raffles, surveys, etc.

5 Cons or Disadvantages of Cvent Attendee Hub

1. Limited Customization
Users find the limited customization options for functional elements frustrating, despite some aesthetic flexibility in Cvent Attendee Hub.
See 13 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great product with seamless integration with registration"

What do you dislike about Cvent Attendee Hub?

Could use work on more branding opportunities and customization, but I believe this is on the roadmap and support takes feedback seriously.

MF

Melissa F.

Enterprise (> 1000 emp.)

4.5/5

"CVENT-Virtual Event Platform"

What do you dislike about Cvent Attendee Hub?

CVENT is very functional. The downside is that it does not integrate effectively with software outside of Cvent, and while it is aesthetically very cu

2. Lack of Customization
Users find a lack of customization in Cvent Attendee Hub, hindering their ability to tailor the experience effectively.
See 9 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great product with seamless integration with registration"

What do you dislike about Cvent Attendee Hub?

Could use work on more branding opportunities and customization, but I believe this is on the roadmap and support takes feedback seriously.

MF

Melissa F.

Enterprise (> 1000 emp.)

4.5/5

"CVENT-Virtual Event Platform"

What do you dislike about Cvent Attendee Hub?

CVENT is very functional. The downside is that it does not integrate effectively with software outside of Cvent, and while it is aesthetically very cu

3. Confusing Processes
Users find the confusing processes in Cvent Attendee Hub challenging, particularly for less experienced individuals.
See 8 mentions

See Related User Reviews

AL

Amy L.

Enterprise (> 1000 emp.)

4.5/5

"Keep Your Attendees Organized"

What do you dislike about Cvent Attendee Hub?

Creating the mobile app can be time consuming and the implementation as a builder can be complex.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"One stop solution for your events"

What do you dislike about Cvent Attendee Hub?

At times it gives a feeling like the person with less familirity will face some challenges. Kind of a less friendly negotiation

4. Steep Learning Curve
Users face a steep learning curve in navigating Cvent Attendee Hub's features and app-building complexities.
See 8 mentions

See Related User Reviews

AL

Amy L.

Enterprise (> 1000 emp.)

4.5/5

"Keep Your Attendees Organized"

What do you dislike about Cvent Attendee Hub?

Creating the mobile app can be time consuming and the implementation as a builder can be complex.

Colleen M.
CM

Colleen M.

Mid-Market (51-1000 emp.)

4.5/5

"Attendee Hub is a great tool for all types of events!"

What do you dislike about Cvent Attendee Hub?

There are many features to learn and understand to build out the app. There is also a learning curve for designing if you do not already have a backgr

5. Learning Curve
Users find the learning curve steep, with many features and complexities to grasp before using effectively.
See 7 mentions

See Related User Reviews

AL

Amy L.

Enterprise (> 1000 emp.)

4.5/5

"Keep Your Attendees Organized"

What do you dislike about Cvent Attendee Hub?

Creating the mobile app can be time consuming and the implementation as a builder can be complex.

Colleen M.
CM

Colleen M.

Mid-Market (51-1000 emp.)

4.5/5

"Attendee Hub is a great tool for all types of events!"

What do you dislike about Cvent Attendee Hub?

There are many features to learn and understand to build out the app. There is also a learning curve for designing if you do not already have a backgr

Cvent Attendee Hub Reviews (215)

Reviews

Cvent Attendee Hub Reviews (215)

4.3
215 reviews
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Damla B.
DB
Senior manager events and partnerships
Small-Business (50 or fewer emp.)
"User-Friendly with Engaging Features, but Setup Hurdles"
What do you like best about Cvent Attendee Hub?

I genuinely appreciate the user-friendly experience that Cvent Attendee Hub offers, which makes navigation within the platform exceptionally easy and straightforward. The features available on the platform enhance the overall usability, making my tasks more efficient. I also find the gamification feature particularly engaging, as it adds an element of fun and motivation to the events managed through this software. These elements contribute to a seamless experience for organizing global events, which is of significant importance to me. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

I find the setup process of Cvent Attendee Hub particularly challenging. Specifically, setting up the gamification components—such as adding points and challenges—can be time-consuming. Furthermore, managing language settings presents difficulties since it requires updates every time we host an event. The initial setup was also complicated and took a couple of events to become familiar with it. Review collected by and hosted on G2.com.

"Highly Customizable with Excellent Support"
What do you like best about Cvent Attendee Hub?

I love how Cvent Attendee Hub empowers our organization to take full control of in-person, hybrid, and virtual events. The platform offers outstanding customizability, allowing us to tailor the look and feel to align with our brand and specific event needs, which enhances the attendee experience significantly. I appreciate the wide range of support services provided, such as training modules, a dedicated support specialist, and the AI bot Valerie, which are invaluable for addressing quick questions and providing assistance. The initial setup was very straightforward, thanks to the direct support from a sales account manager and a product specialist. This personalized support made the process seamless and efficiently guided us through the fundamental aspects of utilizing the platform, which I found incredibly helpful. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

There was a steep learning curve when using Cvent Attendee Hub. The platform, being highly customizable, presented an intimidating array of options and settings at first. Review collected by and hosted on G2.com.

Ella T.
ET
Senior Operations Specialist
Events Services
Mid-Market (51-1000 emp.)
"Easy-to-Use Attendee Hub with Real-Time Updates, Minor Info Issues"
What do you like best about Cvent Attendee Hub?

The attendee hub is straightforward to use on the backend, and any changes made are updated in real time.

The software is simple to learn, and after spending just a day getting familiar with its features, you can easily feel at ease using it. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

Some features are restricted, making it challenging to exercise creativity. We are confined to the options that are currently provided. Review collected by and hosted on G2.com.

"Versatile but Needs More Customization"
What do you like best about Cvent Attendee Hub?

I love how Cvent Attendee Hub provides a seamless experience for both virtual and live attendees, allowing them to watch events on any device, such as phones, laptops, or iPads. This flexibility is invaluable, especially since our recordings are available on demand, ensuring no one misses out even if they can't attend live. The ability to drive engagement through features like live polling, gamification, and Q&As is superb, as it enhances interaction during our events. Moreover, the overall user experience is exceptional, helping us effectively communicate with our attendees and offering them multiple options for consuming our content, which is crucial for our event success. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

I found the initial setup of Cvent Attendee Hub to be somewhat confusing. Although it wasn't difficult per se, there was definitely a learning curve that took some time to get through before it made sense. Additionally, I would appreciate more flexibility in the appearance of the attendee hub, specifically to better match our branding. The limitation of being bound by templates and cards restricts our ability to include elements we deem important. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"All-in-One Event App"
What do you like best about Cvent Attendee Hub?

Cvent Attendee Hub is a comprehensive mobile destination for our event attendees - providing all conference materials and information at the tip of their fingers. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

We still have attendees who have other phone types outside of Apple and Android which can cause confusion when they are trying to download the app, but I know there is an Attendee Hub website they can use as well. Review collected by and hosted on G2.com.

MF
Assistant Practice Manager
Enterprise (> 1000 emp.)
"CVENT-Virtual Event Platform"
What do you like best about Cvent Attendee Hub?

CVENT enables you to engage attendees around the world in your live, in-person event for a hybrid experience.

You can send live or pre-recorded video with video Conferencing to support your team sessions, virtual appointments, and virtual meetings rooms. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

CVENT is very functional. The downside is that it does not integrate effectively with software outside of Cvent, and while it is aesthetically very customizable, it is difficult to customize the more functional elements to meet our needs. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"All-in-One Event Management Made Easy with Cevent Attendee Hub"
What do you like best about Cvent Attendee Hub?

Cevent atendee hub helps in making managing event easy. Here, everything in one place like the speakers, attendee, networking and event updates. we don't need to jump between different too and don't need to worry about missing information. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

Nothing as such now, it's a great platform for managing events. Review collected by and hosted on G2.com.

Valeria C.
VC
Creative Content Manager
Small-Business (50 or fewer emp.)
"Amazing and Easy"
What do you like best about Cvent Attendee Hub?

It's an amazing even app with the practically every capability you may wish for. From community engagement to exhibitor support and lead collection. Also, has the flexibility to turn off the features you may not want. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

How long it takes to learn ALL of the capabilities. Sometimes it will update with no previous warning and throw our attendees and ourselves for a loop. Also, I miss the subsessions I had available in CrowdCompass. Review collected by and hosted on G2.com.

Cassandre T.
CT
Technology Coordinator
Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"The app that does it all!"
What do you like best about Cvent Attendee Hub?

I love that attendees can access their travel details easily and check schedule to make sure they don't miss anything. Also, I like that the main page is completely customizable, the attendees can chat freely and that it was easy to learn! Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

Sometimes I wish that the "more" page was showed differently. It is not 100% intuitive to have to go at the last tab to read everything. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"Way better app. Always improving."
What do you like best about Cvent Attendee Hub?

I've used Cvent for a while, so I've seen the evolution of the mobile app and session selection. It is worlds better than it was even a few years ago. I love the flexibility when it comes to what people can see. For non-designers, it's a simple way to build a mobile app. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

I think for designers, Attendee Hub and mobile app are limiting. I also would love to have more flexibility with how the sessions are presented (especially session groups) to make it easier for our registrants to see the group itself. And I would LOVE for a button that says "I'm done selecting my sessions." So that people aren't confused whether they've selected or not. Make it suuuuuper clear. Review collected by and hosted on G2.com.

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