---
title: Customer.guru Reviews
meta_title: 'Customer.guru Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 13 reviews by the users' company size, role or industry to
  find out how Customer.guru works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 13
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Customer.guru Reviews
**Vendor:** Customer.guru  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 13
## About Customer.guru
Customer.guru is a set-and-forget service that automatically measures customer satisfaction over time using Net Promoter System, it integrates seamlessly with Shopify, Slack, Google Adwords, and Facebook Ads.





## Customer.guru Discussions
  - [What is Customer.guru used for?](https://www.g2.com/discussions/what-is-customer-guru-used-for)

- [View Customer.guru pricing details and edition comparison](https://www.g2.com/products/customer-guru/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-03+12%3A33%3A11+-0500&secure%5Bsession_id%5D=4cedf27b-90d9-439f-af0f-1a7829657858&secure%5Btoken%5D=a7409b5d5df5b678f79500a685b7783d4a6f01768350acaf99d6813643c5a01d&format=llm_user)

## Customer.guru Features
**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Customer.guru Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,535 reviews)
  - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) - 4.3/5.0 (462 reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,644 reviews)