Curogram Reviews (100)

Reviews

Curogram Reviews (100)

4.8
100 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Curogram for its ease of use and efficient patient communication, which significantly reduces phone call volume and streamlines workflows. The platform's intuitive design allows staff to quickly adapt, enhancing overall productivity and patient engagement. However, some users note occasional glitches that can disrupt messaging.

Pros & Cons

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Michelle M.
MM
Michelle M.
Office Manager
Small-Business (50 or fewer emp.)
"Streamlined Patient Communication and Seamless Integration as well as Speedy Resolution of Issues"
5/5
What do you like best about Curogram?

I like how easy it is to communicate with patients on Curogram in a HIPAA compliant platform. Using Curogram has eliminated the stress of patients forgetting their appointments and forms. I also love being able to send New Patient Forms in advance, ensuring charts are ready for appointments. We upload our forms to the platform, and they’re automatically sent days before the visit, plus we can resend them manually as reminders. The feature where patients can rate their office experience and leave a Google review has really helped us increase our reviews. Additionally, the initial setup of Curogram was very easy and streamlined. When we have needed service they are very responsive and helpful to resolve the issues quickly. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

A few times when we first started using Curogram the app would disconnect from our scheduling program. They have been quick to resolve the issue though. Review collected by and hosted on G2.com.

Kevin M.
KM
Kevin M.
patient coordinator
Small-Business (50 or fewer emp.)
"Effortless Patient Communication, Needs Better Merging"
5/5
What do you like best about Curogram?

I like that Curogram is easy to use and that we can put internal notes for staff. It's great for communication because we have over 10 employees texting patients for specific reasons, and it's nice that we can unread and assign conversations to specific employees. This helps different departments, like sales, labs, or the front desk, to stay organized without intersecting with each other. I also like that it helps us be more personable with our patients and keep in contact with those who can't answer the phone. The initial setup was reportedly easy, which is quite a task. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

I'd love to see the merging feature become easier to use. If we had two patients there, it would be nice if it flagged it or offered it when you look the patient up. Review collected by and hosted on G2.com.

KB
Karina B.
Office Supervisor
Small-Business (50 or fewer emp.)
"Simple, Reliable EMR Integration That Streamlines Reminders and Intake Forms"
4.5/5
What do you like best about Curogram?

Navigating Curogram is super simple, with minimal training needed. It’s integrated with our EMR, which is very convenient because it keeps our patients accessible through their program. It also minimizes phone calls by sending appointment reminders and sending our patients their intake forms, which makes everything run smoother.

Curogram has been very reliable and really takes the load off us when it comes to appointment reminders. The customer service team is dependable, and the pricing is reasonable—definitely worth it. I haven’t had the chance to explore the AI features yet, but I’m confident they’re great. Overall, I don’t have any negative comments about Curogram; it has truly been a helpful software. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

So far, we haven’t experienced any major issues with Curogram. On the rare occasions we’ve run into a problem in the past, we’ve contacted support and they’ve handled the situation right away. Review collected by and hosted on G2.com.

Christian Emmanuel G.
CG
Christian Emmanuel G.
Remote Medical Staff
Small-Business (50 or fewer emp.)
"Fast. Intuitive. Connected: Care Communication Redefined"
5/5
What do you like best about Curogram?

This is the fastest platform I’ve used in over four years. It’s intuitive—like working with an actual intelligent partner—easy to navigate, and packed with every feature I need to get my work done. I’m able to communicate better with both patients and our team. The schedule confirmation feature was awesome: the automated responses and messages are spot-on. Task assignment is as easy as 1 2 3!

Our company is finally getting an awesome, reliable tool that feels worth every penny.

From the very start, I noticed right away that using it with real workloads is actually easier than it was during onboarding. I haven’t needed any additional tech support.

I can’t wait to integrate this with the rest of the tools in our stack. I’m excited to have everything working together. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

Nothing. I like the whole package. Individual customization per user might be a good idea. like a drag-and-drop edit for whatever the user only needs for their tasks. This is to make it more personal and connect with the user. Review collected by and hosted on G2.com.

Arlene Anne D. V.
AV
Arlene Anne D. V.
Billing-Medical Staff
Small-Business (50 or fewer emp.)
"The Ultimate Tool for Efficient, Modern Healthcare Communication"
5/5
What do you like best about Curogram?

Curogram stands out for being intuitive and genuinely user-friendly. The interface is clean and straightforward, so it’s easy to navigate even as a first-time user. The automation tools are particularly helpful, saving time on routine tasks such as appointment reminders, patient communication, and document management. I also like how smoothly it fits into existing workflows, which reduces the need to jump between multiple systems. On top of that, customer support has been responsive and helpful whenever I’ve needed it, adding real value to the overall experience. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

While the platform is excellent overall, there are still a few areas where it could improve. Some of the customization options feel a bit limited, particularly when I’m trying to tailor workflows to very specific needs. From time to time, I also notice slight delays or minor glitches, although they aren’t frequent. In addition, more advanced reporting features or analytics would be a valuable addition, helping me track performance and gain insights more effectively. Review collected by and hosted on G2.com.

Jackyln C.
JC
Jackyln C.
Principal Owner and Board Certified Pediatrician
Small-Business (50 or fewer emp.)
"The Best Two Way Patient Engagement Platform On the Market"
5/5
What do you like best about Curogram?

I love that I can customize the messages myself without having to reach out to the company or support for help. At the same time, when we do need assistance, Curogram has always been very supportive. They actually respond to our emails, and there always seems to be someone available to help us out.

I also love that we can send our office forms through text. It’s been really helpful to integrate internal messages and staff communication and keep everything in one place, so we can see conversations with patients as well as messages among our staff.

I’ve worked with multiple texting vendors on the market, including OhMD, Klara, Televox, and GoTo, and none of them have compared to Curogram. We were losing patients because those platforms had so many issues, which only frustrated our patients even more. Support was lacking, and the programs never evolved to meet their clients’ needs. My staff and I saw a real change in our day-to-day lives once we switched to Curogram. Patients now comment as to how easy it is to communicate with our office. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

One thing that would be helpful is being able to filter out a specific subset of patients. For example, I'd like to send a very specific reminder to the unresponsive people in a specific language. I want to manually gather those patients and then send a message to those people. I think the ability to filter messages and improve the bulk send out could be improved. Review collected by and hosted on G2.com.

Nathan C.
NC
Nathan C.
Medical Assistant
Small-Business (50 or fewer emp.)
"Easy Messaging Layout and Automated Reminders That Lighten Our Workload"
4.5/5
What do you like best about Curogram?

I like the easy to view layout of the messaging system and how it quickly I am able to look up a certain patient. I also liked the automated features of the system and how it easily removes the burden on the practice from needing to constantly remind patients of appointments. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

I think that the timing of the reminders could be better placed as well as the system needs to have faster updates with the scheduling system it is attached to as many times patients will call saying that they received a message even though they already cancelled. Review collected by and hosted on G2.com.

Reyna S.
RS
Reyna S.
Medical assistant
Small-Business (50 or fewer emp.)
"Curogram Streamlines Patient Communication with Easy Onboarding and Real-Time Texting"
5/5
What do you like best about Curogram?

Curogram has made communication within our practice much more efficient and manageable. The platform is straightforward and doesn’t require much training, which made onboarding staff quick and easy. Features like real-time texting and the ability to send images have helped reduce call volume while keeping patient communication clear and convenient. It also works well alongside our EMR, helping maintain a smooth and consistent workflow. Patients appreciate how easy it is to reach us, especially for quick updates or follow-ups, which has contributed to a better overall experience. With helpful customer support and reasonable pricing, it’s a dependable tool for any practice looking to improve day-to-day operations. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

We haven’t identified any significant concerns so far. The platform has been dependable, easy to use, and continues to support our communication needs without issues. Review collected by and hosted on G2.com.

Lovely Faye B.
LB
Lovely Faye B.
Healthcare Virtual Assistant
Small-Business (50 or fewer emp.)
"Handling Patient Communication and Scheduling"
5/5
What do you like best about Curogram?

I use Curogram for appointment management and preparation, and it helps me stay organized when scheduling and managing patient appointments efficiently. Communication and coordination with patients feel smoother and more structured. I especially like the templates feature, because I can quickly choose a template and send it to remind patients, which keeps my reminders fast, consistent, and efficient. Overall, I really love how Curogram works! Review collected by and hosted on G2.com.

What do you dislike about Curogram?

None so far. My experience with Curogram’s integration has been smooth and straightforward. Review collected by and hosted on G2.com.

Karina B.
KB
Karina B.
Supervisor
Small-Business (50 or fewer emp.)
"Curogram Streamlines Clinic Communication with Easy EMR Integration"
5/5
What do you like best about Curogram?

We’ve had a very positive experience using Curogram in our office. The platform is straightforward, and our team felt comfortable with it almost right away. Being able to text patients directly has cut down on a lot of back-and-forth phone calls and made communication more convenient for everyone.

The EMR integration has worked reliably for us, and patients seem to genuinely appreciate getting updates and being able to communicate by text instead of waiting on hold. The review feature has also been useful for collecting more patient feedback. When questions come up, customer support is easy to reach and responsive. Overall, for the cost, it’s been well worth it and has helped our daily operations run more smoothly. Review collected by and hosted on G2.com.

What do you dislike about Curogram?

At this time, we have not identified any significant downsides to using Curogram. The platform has been easy to implement, user-friendly, and effective in improving communication and workflow efficiency. Review collected by and hosted on G2.com.