CTERA Reviews & Product Details

CTERA provides a unified, secure, and highly efficient platform for managing distributed file services across multiple sites. The combination of on-prem edge filers with cloud-based global file system synchronization is extremely helpful for our environment. It simplifies branch storage, reduces reliance on legacy file servers, and offers strong performance, granular permissions, snapshots, and ransomware protection. Centralized management and reliable support make administration smooth and predictable, which is a major upside. Review collected by and hosted on G2.com.

Some areas could be more intuitive, especially when handling large-scale upgrades, filer synchronization delays, and occasional UI responsiveness issues. Troubleshooting certain edge cases can require deeper engagement with support due to limited in-depth documentation for complex scenarios. Additionally, upgrade scheduling and dependency coordination can sometimes feel cumbersome. Improving real-time visibility and streamlining firmware updates would greatly enhance the overall experience. Review collected by and hosted on G2.com.

I find CTERA essential for sharing and syncing files globally across multiple locations, including both edge and central sites. Its reliability and consistency in syncing files are outstanding, even when managing a network that includes one central and over 60 remote site locations. The synchronization is not only fast but also highly accurate, ensuring that our data remains uniform across all locations. What I particularly appreciate is the excellent global customer support provided by CTERA. Whenever issues or complaints arise, their support team addresses them promptly and effectively, which enhances the overall user experience. Additionally, setting up CTERA is straightforward and user-friendly, as my team and I encountered no difficulties from the beginning of its use until now. Review collected by and hosted on G2.com.

I find the lack of documentation for setting up the CTERA environments in Google Cloud Platform (GCP) problematic. It was difficult for me to find a knowledge guide or the required documentation while setting up a new CTERA environment in GCP, which could have significantly facilitated the process. Review collected by and hosted on G2.com.

I love how CTERA has helped users access data at much higher speeds with the local cache in the office. I find the Caching Services easy to manage and configure on the CTERA portal/EV. The connection of portals to backend ECS S3 buckets and Azure Blob storage is valuable for managing large amounts of data. The deployment was easy, and the CTERA Professional Services team was helpful in setting it up. All the services and functionality are working as designed, and my expectations are being met. Review collected by and hosted on G2.com.

Nothing as of now Review collected by and hosted on G2.com.

Compliance

Ease of Use

Unified Solution

Multi Cloud & On Prem application.

Secure file sharing

Data protection

Cyber resilience

Unlimited storage capacity

Data control

Centralized management

Large-scale management

Best vendor support Review collected by and hosted on G2.com.

Its kind of COTS software & not platform independent . Review collected by and hosted on G2.com.

central management allows for us to work as a global team from a single pane of glass. It also allows us the flexibility to support a variety of services from FTP,NFS... to SAMBA. Review collected by and hosted on G2.com.

Nothing specific outside of what we normally encounter with other products Review collected by and hosted on G2.com.

Technical support and ease of use. Product is very solid and the integration with Microsoft Azure is easy Review collected by and hosted on G2.com.

Need to provide tools inherit to the software that allow admins to see what is going on with the data. Review collected by and hosted on G2.com.

I can easily and readily access files through multiple devices and locations. I can have complete and end-to-end backups of important files and recover the same. I can sync the data with IBM cloud for highly integrated operation. Review collected by and hosted on G2.com.

Data compression is not up to the expected level. Faced some challenges while automatically scheduling the backup. Review collected by and hosted on G2.com.

The CTERA solution is one of the pioneer of the cloud backup solution with special offering in the hybrid backup&restore solution. The solution is composed by a central management portal (CTERA PORTAL) and different appliance as backup gateway: local storage system. They permit to share file in a secure way with extensive feature like google drive and/or dropbox. The est thing is that is performend in on-premise way| Review collected by and hosted on G2.com.

The solution use a virtual machine to contain CTERA portal... I prefer to store data not in virtual disk but in phisical disk. Review collected by and hosted on G2.com.