I really appreciate the great team; everyone is really friendly and helpful. The amount of information we can source online to build and manage systems is fantastic. The on-site teams are always great when it comes to badging. The lead scanning is a great add-on for exhibitors, allowing them to capture leads during events in a simple and effective way. The badging looks great and is really efficient, enabling us to get loads of people through the doors at exhibitions quickly without any holdups. The initial setup was super easy, and the team and knowledge hub were always there to guide us if needed. Review collected by and hosted on G2.com.

This year at ATCon, we wanted to scan people into the venue and out again when they left and back in again. At the minute, the system is quite difficult to be able to manage that. We created a workaround, but it wasn't ideal, and it involved lots of number crunching after the event. But I believe it is in the pipeline to improve that. Review collected by and hosted on G2.com.

The strong project management support and overall value for money. The team is responsive and easy to work with, and the platform offers a practical, cost-effective solution for event delivery. Review collected by and hosted on G2.com.

At times, the registration system can experience minor glitches, which can require some additional troubleshooting. Further improvements to system stability and user experience would enhance the overall platform. Review collected by and hosted on G2.com.

I find the CrowdComms app to be very useful for providing a good experience for our delegates by improving the on-site experience, making event information easy to access, and helping with networking. It's also a good tool for quickly registering our delegates and ensuring they have easy access to the app following registration. The user interface is really easy to use compared to other platforms we've used in the past. This ease of use extends to the delegate interface, where we've received good feedback about how easy it is to access information and engage with features like networking functions and the delegate list. The setup process was very easy, and we could do most of it ourselves with minimal involvement from the CrowdComms team, although we had good support from them when needed. Review collected by and hosted on G2.com.

I think at the moment, the registration function is quite simplistic, and some of our clients require a complex registration solution, which, unfortunately, at the moment, CrowdComms can't support with. I'd like to see some more features introduced that allows more flexibility with invoice payments. Review collected by and hosted on G2.com.

I use CrowdComms to organize and manage virtual events, and I find it to be a great platform for engaging with attendees through interactive sessions and networking features. It's incredibly user-friendly and easy to use, making it quick to set up. The team is fantastic, getting back to me straight away with brilliant support. The live tech support is amazing, and it stands out as a level above anything else we've used in this field. I love the team of people I work with; they are so helpful, knowledgeable, and really help us get the most out of the platform. It's super easy to set up, especially with their knowledge hub that tells you everything and the live chat feature that has been a godsend. Compared to our previous platform, CrowdComms feels much more finished, streamlined, user-friendly, and effective. Review collected by and hosted on G2.com.

I would imagine maybe more to do with sort of integrations, just to be able to integrate it a bit more into the tech stack that we use would be really handy, especially in terms of with our CRM. But with that said, my knowledge isn't great on that. So some of that might already be possible. Review collected by and hosted on G2.com.

What I value most about CrowdComms is the flexibility of the platform. It allows each event to feel completely different through branding opportunities, module selection, and the overall user experience, which is incredibly important when delivering multiple events across a varied portfolio. At the same time, because many of our delegates attend events with us regularly, there’s a familiarity in the functionality and navigation that makes the experience intuitive and user-friendly, rather than feeling like delegates are starting from scratch each time.

The account management side is also excellent. I have regular catch-ups with our Account Manager, James, to review upcoming events, discuss feedback, and explore new ideas or functionality we’d like to see within the platform. What stands out is that feedback genuinely feels listened to, and in many cases, suggestions are considered as part of the wider product roadmap. That collaborative approach makes CrowdComms feel more like a partner than just a supplier. Review collected by and hosted on G2.com.

One area I’d say could still improve is the level of self-service flexibility within certain modules and admin areas. Whilst the platform is very powerful, there are occasionally elements where changes or bespoke functionality still require support from the CrowdComms team rather than being fully configurable by the client side.

That said, the positive is that feedback is always listened to, and the team are proactive in discussing solutions or incorporating ideas into future development plans, which makes it feel like the platform is continuously evolving rather than standing still. Review collected by and hosted on G2.com.

Simple to use. Their customer service responds instantly and is always helpful, no matter how small my request is. Review collected by and hosted on G2.com.

To initiate a new event on our account, we have to fill out a new form every time, which can be tedious. It would be much easier if we could set up all of our annual events in one go instead. Review collected by and hosted on G2.com.

Reliable and capable team who support you through the whole process from onboarding to delivery. Review collected by and hosted on G2.com.

Very reliable for large-scale, regulated or corporate/health events but API flexibility can feel a bit limited for complex bespoke builds Review collected by and hosted on G2.com.

Crowdcomms is easy to set up, with a layout that’s straightforward to navigate. The platform offers multiple options and is updated regularly with new features. We use the event registration and the app, and we’ve found both simple to use, quick to set up, and reliable, with limited or no downtime on the platform. Review collected by and hosted on G2.com.

The integration with Stripe has, at times, missed a registration, but this now seems to have been rectified. Going forward, I’d like to be able to measure registrations coming from external marketing platforms by using a generated link to the event registration page. Review collected by and hosted on G2.com.

I find the live chat function of CrowdComms to be extremely helpful. Unlike other platforms where responses can take up to 3 hours, with CrowdComms it's almost instant. This quick and easy access to assistance is invaluable while building the app. I love CrowdComms and its features. The initial setup was very easy for us, even though we've used it a lot in the past, and it's always smooth. Review collected by and hosted on G2.com.

The only thing I would change is the high price point. We'd love to use CrowdComms more but can't present it to most of our clients. Review collected by and hosted on G2.com.

The team. A very personable bunch who are always so willing to help. They're making serious strides and are serious about providing a platform that suits associations (including abstracts) and that was important to us. At the start of every year we speak with James about improvements for the year and how we can better our experience and that massively helps. Review collected by and hosted on G2.com.

The only slight downside is not having the abstract setup fully built but we'll monitor that this year and see if that develops quickly enough for 2027. We also had a slight issue with the lead capture on our exhibition side in 2025 but again, thats a minor issue. Review collected by and hosted on G2.com.