Crisp Data Platform Reviews (153)

Reviews

Crisp Data Platform Reviews (153)

4.4
153 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of the Crisp Data Platform, which simplifies data access and visualization. Many appreciate its ability to consolidate data from multiple sources, enabling quick insights and informed decision-making. However, some users note that the platform can be overwhelming due to the vast number of reports available, making navigation challenging for occasional users.

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Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Crisp: The One Stop Shop"
5/5
What do you like best about Crisp Data Platform?

Turnkey data and platform layout is very user friendly. Having the ability to quickly change data sets and drill down into specific areas has proven to be a great value. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

We used to use the forecasting feature that was in previous versions of the prouct. I think that this should be brought back into the mix as it proved very helpful. Review collected by and hosted on G2.com.

Elizabeth M.
EM
Elizabeth M.
Key Account Manager
Small-Business (50 or fewer emp.)
"Really Thorough Detail to Help Resolve OOS's and Determine Impactful Store Strategy"
4/5
What do you like best about Crisp Data Platform?

The ability to watch inventory so we can connect with retailers and pinpoint OOS void issues and ask to up volume for future promotions. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

We don't have accessiblity to all of our retailers/distributors Review collected by and hosted on G2.com.

ND
Nicole D.
Small-Business (50 or fewer emp.)
"Efficiency Boost With Crisp!"
5/5
What do you like best about Crisp Data Platform?

Crisp has revolutionized the way we operate at Indie Beauty Brokers. By consolidating data retrieval into one intuitive dashboard, Crisp has liberated countless hours once lost in the labyrinth of various portals. In the dynamic realm of our business, time is not just a metric; it's currency. Thanks to Crisp, we're spending it more wisely than ever. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

We've been using Crisp for a few months and have yet to find anything we dislike about Crisp Data Platform! Review collected by and hosted on G2.com.

Verified User in Food & Beverages
EF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Easy data visualization tool"
3.5/5
What do you like best about Crisp Data Platform?

This is an easy way for a software to ingest raw data and organize it for easy consumption of information. Further, we also export that reorganised data for easy manipulation on internal reports. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

We are not able to share our own custom raw data for CRISP to analyze. It only works if it is important from our distributors. We would find it useful if we could consolidate our own information and then put it through the CRISP system. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great platform"
4/5
What do you like best about Crisp Data Platform?

I appreciate several aspects of the Crisp Data Platform that make it stand out. Firstly, its user-friendly interface and intuitive design contribute to a seamless user experience. The platform's ability to handle and process large volumes of data efficiently is commendable, providing robust analytics and insights.

Moreover, the advanced data security measures implemented by Crisp Data Platform are noteworthy. Security is a paramount concern in the digital age, and the platform's commitment to ensuring the confidentiality and integrity of data sets it apart.

Another notable feature is the flexibility and scalability of the platform. Whether dealing with small-scale projects or large-scale data processing, Crisp Data Platform adapts and performs reliably. This scalability is crucial for businesses with evolving data needs.

Additionally, the platform's support for diverse data sources and formats adds to its appeal. The versatility in data integration allows users to work with various data types, fostering a comprehensive and holistic approach to analytics.

In summary, the Crisp Data Platform's user-friendly interface, robust security, scalability, and compatibility with diverse data sources collectively make it a preferred choice for those seeking an effective and efficient solution for data management and analytics. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

While the Crisp Data Platform has many positive aspects, there are a few areas where I believe there is room for improvement. Firstly, the learning curve for new users can be somewhat steep. The platform's powerful features and capabilities might be overwhelming for those who are not familiar with advanced data analytics tools. Improved onboarding resources or tutorials could help mitigate this challenge.

Another aspect worth mentioning is the occasional latency in data processing, especially when dealing with large datasets. Faster processing times could enhance the overall efficiency of the platform, especially for users with time-sensitive analytical requirements.

Additionally, the pricing model of Crisp Data Platform might be a concern for some users. While the platform's features justify the cost, a more transparent pricing structure or flexible plans could make it more accessible to a broader range of users, including smaller businesses or startups with budget constraints.

Lastly, the customer support response time could be enhanced. While the platform itself is robust, quicker and more responsive customer support would be beneficial for users encountering issues or seeking clarification on certain features.

In conclusion, while the Crisp Data Platform has numerous strengths, addressing these concerns related to user onboarding, processing speed, pricing transparency, and customer support could contribute to an even more positive user experience. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Great platform for downstream distributor performance analysis"
4.5/5
What do you like best about Crisp Data Platform?

Love the visibility I have to downstream customers in our distributor network. The tool is very easy to learn and use Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Crisp promises to help with itemizing deduction but we have yet to see any benefit from this feature. We set up a 30 minute call with Crisp support to walk-through the invoice/deduction process and the support agent was unable to successfully demonstrate the feature Review collected by and hosted on G2.com.

Erika B.
EB
Erika B.
Small-Business (50 or fewer emp.)
"Crisp is Key to Getting a Handle on Inventory and Avoiding OOS Issues"
5/5
What do you like best about Crisp Data Platform?

Crisp's inventory reports for UNFI and KeHE have been critical in helping our Operations and Sales teams support our distributors and keep our retailers well-stocked. Crisp makes it easy to see real-time inventory levels across DCs at the SKU level so we can proactively flag when we see potential issues and partner with distributors to keep our retailers in stock! Crisp's fill rate reports help us understand gaps and urgently work with our distribution partners to resolve them. Every void means lost sales, so Crisp is vital in working toward our revenue goals! The Crisp platform is user-friendly for everyone on our team—not just our data and reporting specialists! Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

I don't feel like I'm fully utilizing the reporting tools available. I wish I had live use cases for each report available in Crisp so I could make an informed decision about how it does or does not roll into our business. I would also love if more category information could be incorporated into the Crisp platform. Review collected by and hosted on G2.com.

Keith E.
KE
Keith E.
Global Account Executive
Small-Business (50 or fewer emp.)
"Crisp - retail insights that sing!"
5/5
What do you like best about Crisp Data Platform?

Crisp is completely customizble, user friendly, and incredible insightful. Our Walmart business is thriving because of it! The tool was easy to set up, with our Crisp contact, we were guided how best to use the tool for our needs. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

There is a small learning curve and report setup/configuration, but once you've engineered the tools you need, you are singing! Review collected by and hosted on G2.com.

ADARI P.
AP
ADARI P.
Mid-Market (51-1000 emp.)
"Increase Your Customer Satisfaction using Crisp."
5/5
What do you like best about Crisp Data Platform?

Crisp Data Platform has a good range of customer management products and has variety of features. One of the feature which I like is the In-App Messaging which is a live chat option and maintainng these features is completely less expensivewhen compared to the other platforms. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Sometimes, Crisp does not perform well and it may have the data breach issues which may make the platform unstable for certain amount of time and I have also found some issues with handling the triggers. Review collected by and hosted on G2.com.

Angela L.
AL
Angela L.
Sales Channel Team Lead -eCommerce (Pure play)
Mid-Market (51-1000 emp.)
"Senior Manager - eCommerce"
5/5
What do you like best about Crisp Data Platform?

TH=he ease of use. The platform is extremely user friendly. I am clearly able to read, analyze and interpret the data that comes through both direct and indirect (Sales through distribution) retailers. It acts as a one-stop shop Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

The only issue we have had is the time to get a new vendor set up. It takes awhile to scrub the data to ensure it is the most help for each account manager. On the contrary, each manager has different expectations when it comes to important tracking metrics Review collected by and hosted on G2.com.