Crisp Data Platform Reviews (153)

Reviews

Crisp Data Platform Reviews (153)

4.4
153 reviews

What do users say?

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Users consistently praise the ease of use and intuitive design of the Crisp Data Platform, which simplifies data access and visualization. Many appreciate its ability to consolidate data from multiple sources, enabling quick insights and informed decision-making. However, some users note that the platform can be overwhelming due to the vast number of reports available, making navigation challenging for occasional users.

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Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Easy Order Access and Weekly Reporting Made Simple"
4.5/5
What do you like best about Crisp Data Platform?

Easy to access orders and run reports to review weekly data . Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

I cannot modify my reports to be specific to the data that I may want to retrieve or change headings on the tabs to include other fields that are not visible without clicking into the order. Review collected by and hosted on G2.com.

Kyra B.
KB
Kyra B.
Small-Business (50 or fewer emp.)
"Streamlined Order Process, Effortless Setup"
5/5
What do you like best about Crisp Data Platform?

I appreciate how user-friendly the Crisp Data Platform is, particularly when it comes to submitting invoices. It streamlines the order intake and invoicing process, which is really helpful. It's also easily editable, which is great for situations when there's an item out of stock. The initial setup was very easy, thanks to the excellent support from customer service, who handled everything. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Nothing to dislike Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Helpful Support, Smooth Onboarding, and Insightful Reports"
4/5
What do you like best about Crisp Data Platform?

Support and onboarding has been helpful and I like all the different reports available to me. The PO tracker is also very helpful Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

The new interface is harder to navigate and not as easy to see the data. It looks a little messy and not as clean as when it was just Solys. I do not see any AI integration either. I also find building reports is not very intiutive, Review collected by and hosted on G2.com.

KC
Kristen C.
Sales Manager
Mid-Market (51-1000 emp.)
"All My Data in One Place for Easy Access"
5/5
What do you like best about Crisp Data Platform?

Having all my data in one place to easily pull. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

The reports are not always instinctual to utilize. Review collected by and hosted on G2.com.

"Quick Data Insights, But Customization Poses Challenges"
3/5
What do you like best about Crisp Data Platform?

I really appreciate the speed of the Crisp Data Platform, as it loads quickly and removes the necessity to export data, although the option remains available. I find it convenient that everything is accessible right from the homepage. I also enjoy the platform's extensive customizability, which allows me to pull various powerful metrics into one centralized location. Despite the slight difficulty in selecting the right metrics due to a vast array of similar ones, having them all in one place is incredibly useful. Overall, these features make accessing and utilizing data much more efficient for my needs. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Sometimes when I want to customize in a more complicated way, it isn't clear how exactly to do that. If I wanted to create a line chart and grab weeks on the row axis or if I wanted to grab a bunch of different metrics, there are oftentimes many, many metrics with very similar names. When you go to select them, the full name is cut off by the selection panel, making it very difficult to tell which one is which. The only way to tell is if you hover over them, and then it'll reveal the full name. However, if there are a dozen or more different metrics, you have to hover over a lot to get to where you need to go. And sometimes you don't even exactly know which is which, which can be a bit complicated. The way that they're organized is just a little bit confusing. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Accurate, Easy-to-Read Data That Simplifies Processing"
4/5
What do you like best about Crisp Data Platform?

Data is accurate and laid out easily to read and process. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Sometimes the webpage takes a while to load especially with large data or multiple brand requests Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Exceptionally User-Friendly Experience"
3.5/5
What do you like best about Crisp Data Platform?

I find that its user friendly, and straight forward on what needs to be done. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Sometimes there is tax issues or the mapping for certain customers is incorrect or hasn't been updated.

While preparing shipments, when a quantity is at zero, we set the pack quantity to be zero in both boxes. Meaning there should be no quantities of that style populating when applying and processing the order. However, when we click apply, the box count remains the same. When we click edit order, we can see that all quantities put at zero initially have been packed in the cartons in the shipment and we then have to manually adjust every single store to match the style’s quantities and delete cartons

Sometimes the data is missing when we edit quantities, or it will not appear for whomever edited the order but someone will log in and go to the shipment and see the correct quantities. Also, takes a while for sales order to appear on POs. The site crashes or freezes and we have to re-do our work or log back in to complete the process. Review collected by and hosted on G2.com.

Kyle C.
KC
Kyle C.
Director - FP&A and Business Intelligence
Mid-Market (51-1000 emp.)
"Quickly integrate retail Sales & Inventory Data into your data workstreams"
4.5/5
What do you like best about Crisp Data Platform?

Crisp continues to build upon their core business, creating new retail connectors and branching out into EDI connections. Additionally, they are investing in creating strong, out of the box, dashboards for their clients to get more value out of the data. With all of this normalized data, Crisp understands that AI will be a strong component of their product offering in the future and has published open source AI notebooks for clients to leverage as a starting point for our internal AI initiatives. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Further normalization across different datasets. While the underlying data across data sources may be different, it would be nice to see frameworks of normalization across different datasets above what exists today. Today, there are aggregated sales and inventory tables across multiple retailers, but for a channel such as Amazon, is there a way to combine multiple Amazon accounts together? Vendor Central and seller central combined? Amazon sales and inventory in addition to Amazon Ad data? Pushing into further use cases here would be helpful. Review collected by and hosted on G2.com.

"Unified Retail Data Platform with Room for Onboarding Improvement"
4.5/5
What do you like best about Crisp Data Platform?

I like the Crisp Data Platform's ability to deliver unified, real-time retail and supply chain data from a wide variety of sources, which enables faster decision-making. It consolidates retail data and supports advanced analytics and reporting, along with improved demand forecasting and fast feedback loops. This helps me take smarter and proactive decisions across platforms. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

I believe streamlining the onboarding process can be improved. Initial onboarding from ADV is not simple. Having cross tenant access management for B2B collaboration would be great. Review collected by and hosted on G2.com.

WL
Wei L.
IT Director
Mid-Market (51-1000 emp.)
"Stable Service with Fast, Responsive Support"
4/5
What do you like best about Crisp Data Platform?

The service is stable, and the support team responds quickly. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

There’s no existing integration with the ERP platform we use. Review collected by and hosted on G2.com.