Data privacy is no joke, so having a secure, user-friendly cookie management platform at an affordable price really helps keep my mind at ease. Integrating the solution with our website was straightforward, and we haven’t run into any issues since.

CookieYes support is also genuinely excellent. When we needed access to our dashboard while our dashboard manager was away the support team responded promptly, helped us transfer ownership, and got everything sorted out quickly. Review collected by and hosted on G2.com.

Having a bit more flexibility in describing cookies to users would make the solution perfect even for a large enterprise. For example, it would help to have a field for adding each third party’s privacy policy and terms and conditions per cookie, and to let users give consent to individual cookies, not only groups. Review collected by and hosted on G2.com.

Some of the best customer support I've ever experienced! Extremely helpful team, easy to use platform, clear and simple steps to implement. A handy tool for testing integrations built in, and clear instructions for multiple platforms and consent setup types. Review collected by and hosted on G2.com.

Nothing CookieYes specific. Having to deal with Cookie consent setup is frustrating but of all the tools we've used, CookieYes is the one that makes the process the easiest. Review collected by and hosted on G2.com.

The user interface is very intuitive. The pricing was very reasonable for the features we receive. Support was very helpful both during our trial and after we signed on in production. We needed to find a path to compliance and found the built in tools to be extremely helpful and saved us weeks of work on our own. Review collected by and hosted on G2.com.

This was not a fault of cookieyes, but the initial integration was difficult because our hosting setup (for staging) was behind access rules and it took configuration to get us to correctly scan for cookies. It was a hurdle, but not something that is the fault of the program - just the overall process Review collected by and hosted on G2.com.

What I like best about CookieYes is the combination of a clean, user-friendly interface and outstanding customer support.

The dashboard is intuitive, making it easy to manage multiple websites, consent settings, and compliance requirements without a steep learning curve. Setup and ongoing maintenance are straightforward, which saves time and reduces complexity.

What truly stands out, however, is the support team. I recently encountered a billing issue involving multiple accounts, and the team took the time to thoroughly investigate the situation, review past communications, identify the root cause, and provide a fair resolution. Throughout the process, communication was professional, transparent, and responsive.

CookieYes delivers a strong balance of usability, reliability, and customer care. In my experience, that combination is rare and highly valuable.r dashboard, and great support – it just works. Review collected by and hosted on G2.com.

There is not much to dislike. If I had to point out one area for improvement, it would be account and subscription management for users who operate multiple websites or accounts.

In my case, having subscriptions associated with different email addresses made it somewhat difficult to immediately identify where certain charges originated. A more centralized overview of subscriptions and billing across related accounts would make account management even more transparent.

I eventually moved to another consent management platform, primarily because it aligned more closely with my specific Google Ads and Consent Mode requirements. However, this was based on my particular business needs rather than any dissatisfaction with CookieYes itself.

Overall, my experience with CookieYes was very positive, and the support team handled every question and issue professionally and efficiently. Review collected by and hosted on G2.com.

so great, I had 5 issues for setting up the consent code. simple send in the email , the supporting team will reply in a very short time and with a full explanation on the issue. all resovled. the service is so great and smooth. Review collected by and hosted on G2.com.

great product and service supporting. best cookie product ever. Review collected by and hosted on G2.com.

An intuitive interface, easy to manage multiple sites, and relentless support team helps us dial things in. Review collected by and hosted on G2.com.

The banner seems to slow down sites at times for mobile users, and some layout shifts -- but other consent solutions also have similar issues. Review collected by and hosted on G2.com.

Easy integration, compatibility with GCM, and fast, helpful support. Review collected by and hosted on G2.com.

Some of the troubleshooting guides could be more refined. For example, I can imagine it would be an issue for others if something like WP Rocket is able to block the CookieYes CMP when it’s loaded through Google Tag Manager. Review collected by and hosted on G2.com.

The simple setup.

Especially with the WordPress plugin the process is very easy, quick and straight forward. Review collected by and hosted on G2.com.

If i connect subdomains to a PRO subscription i would like to see a more in depth evaluation and separation of the connected sites instead of mostly just the main domain. Review collected by and hosted on G2.com.

the Support, even on the free version that I am using.

I had a conflict on my website that changed the color of the text. I couldn't solve it, chatGPT offered solutions that didn't work. A short letter to their support gave me the simple solution that took seconds to implement.

Their backend looks very impressive as well, but I have yet to use it. Review collected by and hosted on G2.com.

that the cookieyes consent button (that is optional) is not the same size as their accessyes button Review collected by and hosted on G2.com.

Full featured, very flexible dashboard, lots of tools to help set up cookie handling and GCM, and excellent service (at least the one time I used it!) Review collected by and hosted on G2.com.

Setting up GCM was a bit tricky, and in the end it turned out my hosting provider’s caching was the problem—CookieYes’ scan for the correct GTM/GCM configuration kept failing because of it. It would be helpful if the help docs suggested checking caching settings (unless I simply missed that section). Review collected by and hosted on G2.com.