ComplyCube Reviews (68)

Reviews

ComplyCube Reviews (68)

5.0
68 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise ComplyCube for its user-friendly interface and fast verification processes, which streamline compliance tasks and enhance operational efficiency. The platform's ability to integrate various KYC and AML checks into existing workflows is highly valued, making it easier for businesses to maintain compliance. However, some users note that a lack of customization options can be a limitation.

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Georgia R.
GR
Georgia R.
Small-Business (50 or fewer emp.)
"Streamlined ID Checks"
5/5
What do you like best about ComplyCube?

I use ComplyCube for ID checks at work, and it really streamlines the process for our clients by removing the need for in-person checks. I like how the system layout makes it easy to view information and quickly action any flagged checks. The simple layout and speedy process make handling a high volume of client IDs highly efficient for our team. It also links seamlessly with our internal work systems, and the initial setup was very smooth with great integration. Since switching to ComplyCube, we've seen an improvement in the number of wrongly rejected checks and a much higher accuracy rate. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

Sometimes the system can take a while to load when searching for a common name, however this is minimal compared to the time it saves us from doing the checks manually. Review collected by and hosted on G2.com.

AL
Anastassia L.
Chief Compliance Officer
Computer Software
Small-Business (50 or fewer emp.)
"Easy-to-Use Portal with Great Guides and Services"
5/5
What do you like best about ComplyCube?

It's easy to understand their solution and portal. They offer so many different services and their guides are clear and well put together. Their integration team has been very helpful throughout. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

None, we chose them because they offered the broadest set of features compared to the other KYC vendors we looked at. Review collected by and hosted on G2.com.

Megan M.
MM
Megan M.
Small-Business (50 or fewer emp.)
"Effortless AML Screening with Seamless Integration"
4.5/5
What do you like best about ComplyCube?

I like ComplyCube because it's easy and efficient. It provides far more details and checks than other AML verification sites we've used. I appreciate that it's easily integrated with our website, and I like that additional checks can be carried out when required. Switching to ComplyCube was also influenced by cost and the fact that it performs more detailed checks like proof of address, which I find very valuable. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

One area I do think could be improved is on the dashboard when we receive new clients or verifications. It would be good if they showed up as 'unread' or 'unreviewed' until we have reviewed the verification, to ensure we are always aware of which ones we should still check. Review collected by and hosted on G2.com.

RF
Raffaele F.
Executive Director
Small-Business (50 or fewer emp.)
"Awesome Europe & Asia Coverage with Fast Integration and Customizations"
5/5
What do you like best about ComplyCube?

Their coverage in Europe and Asia is awesome, and it has made our lives much easier. I wanted a solution that understood those markets and could support our growth there. My engineers were also able to integrate the Complycube components into our platform quickly, and the branding options are great. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

I am using them next for Australia and Canada, and so far it's looking positive. Review collected by and hosted on G2.com.

NM
Nassim M.
Information Technology and Services
Small-Business (50 or fewer emp.)
"Still fast and reliable identity verification with an ever growing feature set"
5/5
What do you like best about ComplyCube?

I like the features released part of new workflow-powered compliance suite and the ease it offers to comply with different regulations and policies including eIDAs and UK DIATF. The drag and drop editor makes it a breeze to change customer flow and the new fraud detection features are a welcome addition. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

Honestly, can't fault the platform. I'd say keep up the good work and keep adding features. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Excellent Sanctions & PEP Screening with an Easy, Useful Bulk-Processing Dashboard"
5/5
What do you like best about ComplyCube?

The sanctions and PEP screening is very good and meets the regulations mandated by our local authorities. Their bulk-processing dashboard is also very useful for my weekly runs, and it’s easy to use. Customer support has been great as well, and they’ve helped me several times with implementation best practices. Overall, I’m happy with both the product and the support. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

It would be great if they offered more customizable MI reports that I could use for my management updates. That said, the support team explained how I can pull the data through the API, which was helpful. Review collected by and hosted on G2.com.

SC
Sarah C.
Real Estate
Small-Business (50 or fewer emp.)
"The best KYC platform for growing businesses"
5/5
What do you like best about ComplyCube?

We’ve been with ComplyCube for several years and have grown alongside them. We started on their Startup program and have since moved to their Growth plan. Their solution has matured significantly, and they’ve always been helpful and responsive to our feedback. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

Both the team and the product have been great. We’re really pleased with the solution and how it continues to develop. Review collected by and hosted on G2.com.

"Fast, Reliable, and Secure Verification Tool"
4.5/5
What do you like best about ComplyCube?

I love ComplyCube for its quick and reliable features, which make verifying users simple and provide peace of mind. The platform is easy to use and ensures that my business remains secure and compliant. Setting up ComplyCube was also straightforward, allowing me to integrate it quickly and start verifying users almost immediately. Moreover, moving to ComplyCube from another verification platform was a great decision because it's faster, more reliable, easier to manage identity checks, and its compliance features align better with my business needs. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

While ComplyCube works really well, I wish it had more options to customize the verification process and offered clearer guidance on some features. That would make it even easier to use for my specific business needs. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"5 years on we're still with ComplyCube and I would thoroughly recommend them."
5/5
What do you like best about ComplyCube?

ComplyCube team has kept busy and they have been releasing new features on regular basis. The number SDKs and client libraries has also steadily increased. We've released attended their ComplyCube 2.0 webinar and we're very excited about their upcoming features including eID and frauds checks. Among all these, their web portal remains one of their best assets. It's easy to use yet very powerful and packed with many features e.g. batch processing, case management, remote client onboarding with 2 clicks, etc. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

All in all, our experience remains very positive. Review collected by and hosted on G2.com.

FT
Fred T.
Lead Process Architect
Financial Services
Mid-Market (51-1000 emp.)
"Excellent KYC Solution with lots of features and improvements rolled out"
5/5
What do you like best about ComplyCube?

We are very satisfied with the quality and robustness of the features and checks offered by ComplyCube. We're happy with new enhancements including expanded multi-bureau scope, incredible IDV & document check coverage among many other new features and enhancements. Their API documentation remains topnotch up there with very best of SaaS and AI platforms/ Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

Can't think of anything in particular. Through the last 24 months, they have exceed our expectations in terms the reliability of the service and the expanded features and coverage. Keep going and keep them coming! Review collected by and hosted on G2.com.