They provide a compliance framework that clearly lays out what needs to happen and where the deficiencies are. This makes it much easier to understand what’s required and to implement it in a streamlined way. The automation they have in place also offers actionable guidance on what needs to be fixed, which is especially helpful for maintaining compliance as changes are made to the system. Review collected by and hosted on G2.com.

These are minor issues overall, but some of the automations fail randomly, and I wish there were stronger support for GDPR, starting with training. Comp AI already has really great GDPR trainings; it would be helpful if there were an option in the portal to assign them to users. Review collected by and hosted on G2.com.

Three things stand out. First, the team's responsiveness — whenever we had questions during our compliance process, we received timely, substantive answers rather than being routed through generic support queues. That kind of accessibility matters when you're working against audit timelines.

Second, the platform is clearly under active development. New features are consistently being added, which tells you the team is iterating based on real customer feedback. You're not buying into something static — the product genuinely improves over time.

Third, and most importantly, the support never felt one-size-fits-all. Every interaction was tailored to our specific situation and compliance needs. That level of personalization made navigating the nuances of our program significantly easier and gave us confidence that we were being guided by people who understood our context, not just the checkbox.

For any compliance or security team evaluating platforms, that combination — responsiveness, active development, and contextual support — is hard to find and worth calling out. Review collected by and hosted on G2.com.

As with any platform that's actively evolving, there were occasional hiccups when new features rolled out — minor bugs or rough edges that come with the territory of a product that's consistently pushing updates. That said, it's hard to hold this against them. Every issue we encountered was addressed quickly by their support team, and resolutions came without having to chase anyone down.

In many ways, it's the tradeoff you accept — and honestly prefer — when working with a vendor that's genuinely building and improving rather than standing still. The friction was minimal and short-lived, and the trajectory of the platform makes it easy to look past. Review collected by and hosted on G2.com.

What I like most about Comp AI is the team. They are incredibly supportive, professional, and exceptionally responsive whenever I need help. On top of that, seeing the pace at which they continuously improve the product—and experiencing firsthand how those improvements positively impact me as a customer—is something I haven’t encountered with many other services. Review collected by and hosted on G2.com.

Honestly, I don’t have anything negative to say about the company. Review collected by and hosted on G2.com.

The platform is very easy to use and navigate. Signing up and setting up the account was straightforward, and it was simple to select which frameworks would be certified. The pricing is very competitive compared to the alternatives, especially considering that they set up a shared Slack channel where you can communicate with the team about any issues you run into. The compliance review combines AI with human verification, and it turned out to be both fast and accurate. I would recommend Comp AI to anyone who is trying to get GDPR, SOC 2, or any other type of compliance. Review collected by and hosted on G2.com.

The AI is not 100% accurate (as expected, they have human verifications in place), and I assume it will improve over time. Review collected by and hosted on G2.com.

The team is very responsive and helpful, and the app is straightforward to use. They really make the whole process feel smooth. We have done many certifications with them and planning to do more. Review collected by and hosted on G2.com.

Sometimes there are small UI issues, but those are not deal breaking and team is reacting very fast to fix them. Review collected by and hosted on G2.com.

This helped us start our compliance journey from scratch, and the level of support was very good throughout. Review collected by and hosted on G2.com.

The product was still in an early stage when we onboarded, and some things weren’t working as expected. Along the way, some of our data was migrated to a new schema without us being informed, which left our onboarding data stale. That said, they’ve since resolved pretty much all of these issues. Review collected by and hosted on G2.com.

what i like best is that comp ai got us through soc 2 type 2 with zero exceptions, and the timeline was tight. we kicked off in late december and had a signed final report in a few months, which for a small team building a research lab matters a lot.

the slack-native workflow is the real unlock. dustin from their cx team ran our onboarding directly in the channel, mark handled the auditor coordination, and the unthread bot covered off-hours questions. we never lost a day waiting on email threads, which is usually where compliance projects die.

the google workspace integration was the other thing that punched above its weight. once we connected it, employee sync, 2fa evidence, and access review data all got pulled automatically. evidence collection became hours of work instead of weeks.

the trust center is also useful on the sales side, since we can host the final report behind nda for enterprise prospects without sending pdfs around. Review collected by and hosted on G2.com.

honestly hard to come up with much, the process was smooth Review collected by and hosted on G2.com.

I value the AI Evidence Collection and the ability to upload our company policies. They have a great good self-help starting guide and connect you in Slack with your support team. Review collected by and hosted on G2.com.

Support is only in blocks of 15 minutes when you really need at least an hour at a time. The product is super buggy and non-intuitive to work in, nothing works in the Evidence Collection area, seems like it should be called Rugs-R-Us. It's just NOT ready for prime-time. I was told this would only take about 6 hours time to get certified, and it took me at least 20 hours to get my policies reviewed and approved in their tool. That part of the tool is actually not using AI to review my policies against their AI generated slop, a person is doing that on the backend like a monkey! Almost none of the connectors work either, so much bad false advertising here. Nothing is intuitive, and I'm spending a ton of time as CEO/CIO working with their tool just to get evidence collection automated. I think they might be good for a 1-10 person start-up that can't afford to spend for Vanta and others more established, but nobody bigger than that should waste any time or money on this AI slop. It's a glorified ChatGPT wrapper with no real intuitive connectors and workflows builders. You would think they would have better self-help with AI and all, but it's actually pretty brutal how much you have to go to Support with all your bugs. I tried to get evidence collected today and created 6 issues! I bought this junk on January 1st and it's April 23rd and I'm still on Evidence Gathering Week 1 essentially. Review collected by and hosted on G2.com.

I really like the simplicity of use of Comp AI and the quick customer support. The experience with Comp AI for our SOC two type two and our HIPAA frameworks has been absolutely fantastic. I appreciate the automated automation of evidence gathering and policy development, which has been spot on. The speed to market for compliance is impressive, and the ease of automation of evidence gathering is excellent. The initial setup was incredibly simple. Review collected by and hosted on G2.com.

I think the only thing that could be improved is their background check process. We're currently using an external provider for those services. Review collected by and hosted on G2.com.

The team is very responsive, and the platform is simple and easy to navigate. Setting up connectors and monitoring was straightforward. The audit process was seamless, and both the auditing and support teams were helpful throughout the entire audit journey. Review collected by and hosted on G2.com.

I dont see a downside for now. The experience has been positive so far. Review collected by and hosted on G2.com.