Comet Backup Reviews (114)

Reviews

Comet Backup Reviews (114)

4.3
114 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Comet Backup for its ease of use and reliable performance, making it a preferred choice for both small businesses and larger enterprises. The software's flexibility in storage options and strong customer support enhance the overall user experience. However, some users note that the initial setup can be somewhat complex.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
IC
Isabelle C.
Sales Engineer
Small-Business (50 or fewer emp.)
"Excellent software with a good system to save time"
5/5
What do you like best about Comet Backup?

I like how easy it is to set up, the cost, the versatifility, the user interface and its excellent system, plus it offers a good learning curve. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

I had problems at the beginning of the implementation, especially connecting to storage. Review collected by and hosted on G2.com.

Dave J.
DJ
Dave J.
Owner
Small-Business (50 or fewer emp.)
"Top solution for MSP's"
5/5
What do you like best about Comet Backup?

THe best thing about Comet Backup is the ease of use. It is very simple to setup and start protecting your data. ALso, customer support is fairly quick for a company on the other side of the globe from the US. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

I wish the method of updating was a little smoother. It's not terrible, but it could be improved. Review collected by and hosted on G2.com.

ES
Evert S.
Small-Business (50 or fewer emp.)
"Keeps all data with the best encrypted backup in the cloud"
4.5/5
What do you like best about Comet Backup?

It is a backup tool that operates in the cloud providing multiple multiple options for companies to safeguard with a high level of security and great storage of customer data, this tool is very versatile and avery intuitive because it can not only store backups in the cloud but also has backups on Windows, Linux, macOS that are desktop systems, also has a great support that is responsible for guiding you in the problems arise online. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

This tool should send its updates in an automated way to all its clients that the system does not collapse, since keeping the database updated tends to speed up the data storage process. Review collected by and hosted on G2.com.

JK
Josh K.
Small-Business (50 or fewer emp.)
"Cost-effective and easy-to-use backup solution"
4/5
What do you like best about Comet Backup?

The flat rate pricing and ability to provide your own object storage and backup server make it very appealing from a cost standpoint. It's also super easy to set up and manage. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

I have not found many negatives in my usage of the product. The interface is a little bit outdated, graphically, but that's not really a big deal. Updates for the self-hosted version of the server could be slightly easier to deploy or automated. An apt repository would be a big improvement. Review collected by and hosted on G2.com.

ML
Mux_ L.
Project mananger
Broadcast Media
Mid-Market (51-1000 emp.)
"Inexpensive Backup tool to consider..!!"
4.5/5
What do you like best about Comet Backup?

It offers an intuitive interface for easy use and deployment.

Provides an affordable solution.

Integrates with both cloud providers and local storage options.

Also it Supports bare metal backups.

Excellent customer support when issues arise. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

It is an all round excellent product..nothing to dislike. Review collected by and hosted on G2.com.

Alex L.
AL
Alex L.
Small-Business (50 or fewer emp.)
"Great! Until it wasn't"
0/5
What do you like best about Comet Backup?

Comet is a bulletproof backup software built for MSPs and VARs. It's intuitive software with generally good support. Integrated fast with Windows, Mac, and S3 storage. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Crazy abrupt price hiking has caused us to have to reevaluate and move onto a new solution in less than 8 months or else to face nearly triple our fees. The company cannot be trusted. Review collected by and hosted on G2.com.

John C.
JC
John C.
Small-Business (50 or fewer emp.)
"Very pleased"
5/5
What do you like best about Comet Backup?

The server dashboard is very easy to use and provides a quick glimpse of the running clients. Reporting is very good as well with a quick click on the progress bar delivering reports for that backup. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Scheduling and selecting policies is a bit clunky, but once you sort out the sequence that is tolerable Review collected by and hosted on G2.com.

david s.
DS
david s.
Owner
Small-Business (50 or fewer emp.)
"A fantastic endpoint backup solution that can be hosted or self-managed"
5/5
What do you like best about Comet Backup?

The fact that it can be self-hosted so that you can provide and manage your own storage Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

there is a bit of a learning curve involved if you are self-hosting the software Review collected by and hosted on G2.com.

LO
Lucio O.
Small-Business (50 or fewer emp.)
"Comer Backup backs up data in the cloud in the most way."
4/5
What do you like best about Comet Backup?

Comer Backup is a platform tha is based on the backup of information in the cloud increasing the security and information of the company, is a platform easy to handle, contains a support that is active 24/7, is a tool compatible with various operating systems such as, Windows, Linux and macOS automation funtions simplify the work of data storage and clients in the cloud reducing the work to users so that they can focus on other functions. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

the only weak point that Comet Backup has is the generation of repots to the clients about the backups that ir carries, however in the internal management it provides more information about the backups expanding the information provided by this platform, otherwise it does not present any other weak point. Review collected by and hosted on G2.com.

RW
Ruth W.
Mid-Market (51-1000 emp.)
"It is a backup solution that is extremely helpful and effective."
5/5
What do you like best about Comet Backup?

This cloud-based backup solution offers a range of options for companies to securely store their customer data. It is a versatile and user-friendly tool that not only allows for cloud backups, but also supports desktop systems such as Windows, Linux, and macOS. Additionally, it provides excellent customer support to assist with any online issues that may arise. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

As we continue to enhance our Comet version, we face a limitation: once upgraded, we cannot easily revert back due to the lack of downgrade compatibility. This means that before upgrading, we must carefully assess and decide which version is suitable for our needs. It would be beneficial to have the ability to downgrade, considering that our business requirements may evolve over time. Review collected by and hosted on G2.com.