# Comet Backup Reviews **Vendor:** Comet Backup **Category:** [Server Backup Software](https://www.g2.com/categories/server-backup) **Average Rating:** 4.3/5.0 **Total Reviews:** 114 ## About Comet Backup Fast, secure backup software for businesses and IT providers. Start running backups and restores in less than 15 minutes! Comet is a flexible, all-in-one backup platform available in 15 languages. You choose your backup destination, storage location, configuration and setup. Backup to your own storage/location, SFTP, FTP or cloud storage provider (Wasabi, Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B2, or other S3-compatible cloud providers). • Disk Image/Baremetal, Files and Folder, Office 365, SQL, VMware backup, Hyper-V backup and more! • Backup to your own storage or cloud. • Deliver data protection for disaster recovery and business continuity. ## Comet Backup Pros & Cons **What users like:** - Users appreciate the **secure and customizable backup solutions** of Comet Backup, ensuring data safety across multiple platforms. (24 reviews) - Users value the **secure storage and reliable backup** of Comet Backup, ensuring safety for essential company data. (16 reviews) - Users appreciate the **ease of use** of Comet Backup, allowing seamless integration with various storage providers. (14 reviews) - Users highlight the **secure and reliable storage system** of Comet Backup, ensuring their data remains protected at all times. (12 reviews) - Users value the **flexible storage capacity** of Comet Backup, which adapts to diverse data needs seamlessly. (12 reviews) - Storage Solutions (11 reviews) - Users value Comet Backup for its **user-friendly interface and extensive feature set** , ensuring efficient data protection and access. (9 reviews) - Automation (8 reviews) - Platform Compatibility (8 reviews) - Users commend Comet Backup for its **reliable and efficient data protection** , ensuring successful and secure backup processes. (8 reviews) **What users dislike:** - Users find the **complex interface** of Comet Backup challenging, noting the need for improved design and clearer instructions. (4 reviews) - Users find Comet Backup to be **expensive for small businesses** , making it difficult to justify continued use. (4 reviews) - Users suggest the **UX improvement** could enhance the interface and clarify feature instructions for better usability. (4 reviews) - Users express concerns over **pricing issues** , including non-refundable pre-payments and rising costs for small businesses. (3 reviews) - Users find the **retention policies confusing** , which can complicate their initial experience with Comet Backup. (2 reviews) - Users find the **limited features** of Comet Backup lack clarity in instructions and improvement in design is needed. (2 reviews) - Slow Backup Speed (2 reviews) - Slow Performance (2 reviews) - Time-Consuming (2 reviews) - Time Delays (2 reviews) ## Comet Backup Reviews ### 1. OK product, dishonest, bait & switch pricing **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Comet Backup?** I've been paying for the per device licensing for a while now. Product seems to work ok. Out of nowhere, they go from $0 for self hosting to $1200 / year. Insane money grab. Don't trust this company to honor the time you've invested in setting it up or your promises to your customers. They'll pull the rug out and substantially change the pricing model overnight. Shameful. **What do you dislike about Comet Backup?** The product itself seems reliable. Easy to configure and use. **What problems is Comet Backup solving and how is that benefiting you?** Multi tenant backups ### 2. Best backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Comet Backup?** The best thing is the ease of installation, customization and support, it is a solution that allows you to offer a backup solution as a white label, something that for us is basic. **What do you dislike about Comet Backup?** Although they have implemented a system so that users can request features, some features that are already implemented in other backup solutions are difficult to incorporate. **What problems is Comet Backup solving and how is that benefiting you?** In our case to offer a centralized backup solution for our customers and also to be able to offer it as a white label for other providers, using other stores for backup information in the major public or private clouds. ### 3. Used since Syncro **Rating:** 5.0/5.0 stars **Reviewed by:** James R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Comet Backup?** Works perfectly, backs up single devices and other customer hyper v, loved it when it bolted to Syncro and made the move when they stopped **What do you dislike about Comet Backup?** Nothing, it works exactly how I would expect **What problems is Comet Backup solving and how is that benefiting you?** None so far as I've not needed it apart from backing up client data ### 4. Great white label solution for clients **Rating:** 4.0/5.0 stars **Reviewed by:** Rick B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Comet Backup?** Once it is set up, pretty straight forward. **What do you dislike about Comet Backup?** I wish there was better reporting where I could just get an email if a client hasn't backed up fully in a few days. **What problems is Comet Backup solving and how is that benefiting you?** Easy to deploy solution for clients. Very affordable as well. ### 5. Great Backup for MSP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Comet Backup?** Comet is a great backup tool that serves everyone from small businesses to large enterprises. The support team is also always ready to assist **What do you dislike about Comet Backup?** Nothing to comment for now. The day-to-day usage experience is in line with what Comet proposes. **What problems is Comet Backup solving and how is that benefiting you?** The ease of managing all backup tasks for all clients on a single screen is a big differentiator. In a few seconds it is possible to know if all backups were made successfully ### 6. Radical change in pricing policy **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Comet Backup?** The design of the software and ease of use **What do you dislike about Comet Backup?** Recently, they changed the pricing model from $0 to $100/month in the Self Hosted model, ruining all business possibilities for small entrepreneurs. **What problems is Comet Backup solving and how is that benefiting you?** Radical change in pricing policy disregarding small entrepreneurs ### 7. Excellent cloud and local backups for MSPs **Rating:** 5.0/5.0 stars **Reviewed by:** Wells A. | CEO, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Comet Backup?** The Comet-hosted server control panel gives you fine-grained control over a broad feature set and a quick view of the health and status of all your backup jobs. Using deduplication superior even to block-level incremental backups, Comet's chunk-based technology delivers faster, smaller, incremental-forever backup jobs. The web control panel lets you perform more tasks than competing services. without requiring that you remote in to servers and workstations. Tech Support is truly supportive and responsive, though it is rare to need them. **What do you dislike about Comet Backup?** Some of the terminology is non-standard, such as "protected item" instead of "backup job." A few items in the interface are in unexpected places. These quibbles are not significant barriers to getting Comet Backup up and running. **What problems is Comet Backup solving and how is that benefiting you?** The need for fast, reliable data backups across all devices, accessible to MSP staff. Comet Backup sharply reduces the time we need to spend delivering these services. The backups are highly reliable, so we don't need to spend much time at all troubleshooting. ### 8. Great backup service **Rating:** 5.0/5.0 stars **Reviewed by:** Luke P. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2023 **What do you like best about Comet Backup?** Easy to use Great support Very customizable **What do you dislike about Comet Backup?** Some complex issues Dated UI No mobile app support **What problems is Comet Backup solving and how is that benefiting you?** Comet Backup is a great service that makes backing up large amounts of data easier. Restoring is even easier as well. Combined with an easy to use interface and great support, it is an amazing product. **Official Response from Comet Backup Customer Success:** > Hello Luke, thanks for your review of Comet Backup! We wanted to let you know that we recently updated Comet's UI. Check out some updated product screenshots in the link below. ### 9. Tool with a good system that I love everything **Rating:** 5.0/5.0 stars **Reviewed by:** Stew K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Comet Backup?** Comet is a very good tool that simplifies with excellent functions. What I like the most is the customization and taggability of the software and the simple fact that it shows great overall performance. **What do you dislike about Comet Backup?** Ah done a magnificent job for which there is no displeasure. **What problems is Comet Backup solving and how is that benefiting you?** Deployed this tool back up our database and servers and be able to collect data and to be honest youve done a great job. This solution is great. ### 10. Excellent backup application **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar D. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Comet Backup?** its practicality and easy-to-operate design of the plan generator **What do you dislike about Comet Backup?** There is nothing that I dislike or need improvement. **What problems is Comet Backup solving and how is that benefiting you?** generating hot backups and fast cloning ### 11. Flexible, cost-effective, high-performance storage ideal for fast, secure backups. **Rating:** 5.0/5.0 stars **Reviewed by:** Ernest P. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Comet Backup?** Comet is an essential solution in our company. It allows us to keep our data under protection; it guarantees the operation of our company in case of any chaos; that is, it provides us with access to backup copies of our data quickly and safely. Its backup differs from other software because it is not limited to backup but also guarantees the restoration of that valuable information, whether it is servers, data, files and more. We have experimented with other backup software, which always has disadvantages. Comet has generated a pleasant and rewarding experience for us from the first moment; its installation is simple, and its support team is always attentive and available for any questions. I like that it is available for any operating system, such as Windows and Linux, Linux is almost always left behind by software. Still, Comet has chosen to have it, which is an excellent benefit since not all users have Windows. Comet provides a friendly, versatile and very easy-to-use interface where it is possible to obtain visibility of all our storage; this helps us better manage and save time. It also provides us with information regarding the status of our equipment so that they always work correctly. For example, some equipment had lost connection, but Comet notified us quickly, and we were able to solve this in a short period. With Comet, we guarantee the protection of our data and that of our clientele or our remote workforce and likewise, we maintain order in each backup copy made; that is, it does not allow data to be saved if they are already loaded, which keeps us space and allows to put aside the duplication of these. **What do you dislike about Comet Backup?** Comet has done a magnificent job; its operation is clean, and its support team is qualified; we have had some questions, and their responses have been immediate, but I would like their versions always to be compatible so that we can always maintain the same level of functionality and updated features since once your version is updated, there is no way to access the previous version. **What problems is Comet Backup solving and how is that benefiting you?** Comet has allowed us to generate backup copies from anywhere; it helps us provide a solid, versatile and innovative storage, backup and restore solution for both our teams and clients. We have been able to guarantee the proper functioning of the equipment since its inspection allows us always to keep ourselves updated. On the other hand, the costs generated by backup copies have been significantly reduced since we have Comet because its service is profitable, optimal and safe. Today it is ideal to have this type of software since there is no certainty of when you can be facing some chaos, so Comet not only allows us access to cheap backup copies but also gives us peace of mind and a layer of defense against any attack. ### 12. One of the Best Backup systems I have used! **Rating:** 5.0/5.0 stars **Reviewed by:** William B. | Chief Geek, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Comet Backup?** I have had issues on my end and the support given seems to work just perfectly. It is done through a ticket system where you can upload pics and problems. Seems to work just fine so far. I have about 8 Businesses on it as I am a MSP. I do regular integrity checks to ensure everything works. They have a system for adding features that is kind of cool where you can click and promote an Idea. in short, these problems will meet any need that you require! I am not connected to them I am located in Canada at itcentral.ca **What do you dislike about Comet Backup?** There is one thing that is being addressed as I type this. They are creating a VM backup where you can go into the backup and recover individual files, when that happens, I can finally close all my Veemn accounts. and I guess the Pay up front model. **What problems is Comet Backup solving and how is that benefiting you?** I had major issues with the North American Versions of Backing up stuff. in short, it was a robbery on how they charge. I had about 4 different backup systems for our clients and never really found an inclusive software that would solve my problems. Comet is priced different than the other guys. I want to say MSP should be flocking to this product! ### 13. Great MSP Backup withe Features for Best Price **Rating:** 4.0/5.0 stars **Reviewed by:** Terry R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about Comet Backup?** I like that I can use different storage companies like Amazon, or Wasabi to get the best storage price. **What do you dislike about Comet Backup?** The part that I dislike is that the client doesn't always update like it is supposed to. **What problems is Comet Backup solving and how is that benefiting you?** I have Comet Backup doing data backup for not only workstations, but also servers and SQL Databases. ### 14. A very useful powerful backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Comet Backup?** I like this system because it works very well, and the support helped us to implement it quickly. I like that it is very reliable, uploads are fast, and the latest versions work well. I like the visibility of storage and benefits. **What do you dislike about Comet Backup?** So far, no problems, so I have nothing to say here. **What problems is Comet Backup solving and how is that benefiting you?** It is an affordable backup solution that has worked well for safely backing up data. So far, it is a great solution, and we are happy with the service. ### 15. Backward compatibility feature efficiently handles new backup versions as we upgrade Comet version **Rating:** 4.0/5.0 stars **Reviewed by:** Rithika G. | Cloud Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Comet Backup?** Comet Backup offers a versatile dashboard interface that portrays visibility on various storage buckets, users, devices and boosters. It periodically checks the status of our devices and provides real-time notifications in case the device becomes outdated or offline. We can conveniently perform deduplicate backups from multiple accounts which can be mapped to a specific storage vault. We can also prevent the visibility of protected items once we categorize them under Private view. This feature is helpful as we work in a collaborative team environment where we need to maintain access privileges at granular levels. **What do you dislike about Comet Backup?** One drawback encountered is as we upgrade our Comet version, we can't revert back as downgrade compatibility isn't present at the moment. Hence, we need to evaluate the versions properly and determine before each version upgrade. It would be nice to have a downgrade functionality as our business use cases change from time to time. **What problems is Comet Backup solving and how is that benefiting you?** Version control is very useful for our organization while working with the Comet Backup platform. It ensures that all shared resources adhere to the same version and provide alerts if there's a version mismatch. Using its customer web portal, we can comfortably take a backup from remote locations, modify its protected item settings, mention the storage vault path & analyze the job history. Another feature that is of great help is its Backup Algorithm which efficiently splits data, performs compression & encryption and then uploads it. While working with incremental loads, it actively checks whether the data chunks are already present in the server or not for preventing re-uploads and disk space wastage. **Official Response from Charlotte Speed:** > Hi Rithika, Thank you so much for your very insightful review. We are pleased that you are enjoying Comet's dashboard's versatility and ease of use. Usually, it is possible to downgrade the server and the client. The process is the same as upgrading instead of using an old installer. However, there have been a couple of changes in Comet's history whereby making a downgrade was difficult, i.e., when a subsystem has been upgraded and decoupled from the install, such as a database schema update. We hope this information is helpful to you. For more information, please see here: https://docs.cometbackup.com/latest/appendix/#compatibility-events or don't hesitate to log a ticket with our team. Kind regards Charlotte Speed Marketing Manager at Comet ### 16. Best Backup Solution for MSPs **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor B. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Comet Backup?** Comet has been an absolutely wonderful tool to use. It gives me control over what data I backup, how and when I back it up and where I back it up. I've tried backup solutions from other groups and, while they offered a lot of features, they ended up being to cost prohibitive in many cases. Comet has also provided wonderful support for the little that I've had to use it so I'm very happy to have responsive support as well! **What do you dislike about Comet Backup?** Only thing I don't like about Comet (and this is super trivial) is the fact that I have to host my own control server. This creates one more server for me to maintain. On the flip side, I have complete control of the control server which provides me with an extra layer of security as I determine how to secure it. It really becomes 6 of one and half a dozen of the other. **What problems is Comet Backup solving and how is that benefiting you?** Comet provides me with an efficient way to deploy and manage backup solutions across internal infrastructure and client servers and systems. ### 17. Rock solid white label backup software. **Rating:** 4.5/5.0 stars **Reviewed by:** Jason P. | Chief Problem Solver / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2022 **What do you like best about Comet Backup?** The versatility of the software and how they've structured the pricing. We also enjoy the ability to white-label the software. **What do you dislike about Comet Backup?** There is currently nothing that we dislike about the solution but there may be a time when that changes, so far it has been a solid solution for our needs. **What problems is Comet Backup solving and how is that benefiting you?** Comet helps us to provide a solid reliable backup solution for clients that are a little more price-conscious. ### 18. An Obvious Choice for IT Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | CEO and Lead Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Comet Backup?** Comet Backup is easy to deploy, constantly updated by the development team, and the support is top notch. Even the sales team is great - it was a low pressure introduction to what Comet Backup could do, and the scheduled follow up calls from the sales team answered questions I only expected to be answered by the support staff. Everyone at Comet Backup has a solid understanding of the product and its why I switched from another product to Comet Backup. I also really love the API integration, and with some time and effort I was able to integrate it into my RMM with little issue and outstanding results. Lastly, it's completely brandable from the start, so my company is able to deploy a backup solution to our clients that has our information and logo right in the software. We love it! **What do you dislike about Comet Backup?** So far, I have zero complaints about Comet backup. I've been using it for over six months, and there's nothing to gripe about. It just works! Maybe a "dark mode" / "light mode" for the client GUI would be nice to see, but it's not a deal breaker by any means. **Recommendations to others considering Comet Backup:** Stop searching and comparing solutions. You've found the product you need in Comet Backup! **What problems is Comet Backup solving and how is that benefiting you?** My company has been able to provide a scaling backup solution to our clients. Whether it's deploying a single backup to a residential client to preserve their pictures and tax information, or deploying Comet Backup to an entire business to ensure their systems are doing file and image-based backups, Comet Backup and the API integrations make quick work of our RMM Backup needs, and at an extremely attractive price point. ### 19. Support responds fast, frequent product updates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Comet Backup?** They are frequently releasing product updates **What do you dislike about Comet Backup?** It could be cheaper...(reduce per user charge, etc) **What problems is Comet Backup solving and how is that benefiting you?** Reliable way of backing up client data, securely ### 20. Long time user and will continue to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Comet Backup?** Comet backup is super easy to configure for all cloud storage providers and is highly efficient on space consumption through its built-in deduplication. Knowing all customer data is encrypted without thought is fantastic! **What do you dislike about Comet Backup?** Up to this date, I have not ever had an issue with comet that has not been able to be resolved rapidly and typically is an error of my own; And the support team is fantastic when you need get in touch with them! **What problems is Comet Backup solving and how is that benefiting you?** Cost of backups were greatly reduced with comet as it gave us access to cheap cloud storage that is not otherwise able to be accessed ### 21. Very bad technical support! **Rating:** 0.0/5.0 stars **Reviewed by:** Anand M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2022 **What do you like best about Comet Backup?** Your intention to service shall be to help the customer with technical support or issues when he needs you. It is not like your intention became now that your software doesn't have the bug! I have none of my business that your software has a bug or not but 9days your team wasted my time and server payment were wasted due to your software being unable to locate the storage buckets. **What do you dislike about Comet Backup?** Technical support is worst if you can have things working from documentation its good otherwise 9 days no solution yet. **Recommendations to others considering Comet Backup:** I don't recommend it with their current support system. **What problems is Comet Backup solving and how is that benefiting you?** The backup server was restarted after that all my storage buckets are there but their support is wasting 9 days and still continued wasting time. They have been provided all login details of root / server login but its unfortunate that nobody have time to check and fix the bugs or issue. ### 22. Works very well and allows for storage of user choosing. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about Comet Backup?** The ability to choose your own storage, easily. **What do you dislike about Comet Backup?** I find the server end confusing. I would like to be able to categorize by client, not "user." I am the only user. **What problems is Comet Backup solving and how is that benefiting you?** backup solution that is affforable and allows the usage of cloud and local storage of my choosing ### 23. Great MSP Backup Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Comet Backup?** While the "cloud" is great, I really prefer having control over the storage and the services provided. Comet allows me to host my own system, allowing me to provide my own storage. In my model, the software allows me to dedicate disks to each client or provide a chunk of shared space and increase it as necessary. **What do you dislike about Comet Backup?** The web control panel for the self-hosted product is my least favorite aspect. While I realize that this is the way most products do things these days, I find full applications to be much more manageable and responsive. Mind you, that's not to say the web interface provided is unresponsive, it's fine. I just prefer the experience typically found with a full application. **Recommendations to others considering Comet Backup:** Honestly, I've not found another product like it. The ability to self-host was critical to me. The agents and pricing are also important and they work well and update easily. Given the costs and benefits, it's a low risk trial that I would encourage all to take. **What problems is Comet Backup solving and how is that benefiting you?** I'm paranoid about data loss. While I provide what I feel is a robust security solution, as the saying goes, the bad guys only have to be right once while I have to be right all the time. Comet provides me with an affordable product that I can use and offer to my clients as another layer of defense in the event of a malicious attack. ### 24. Great cost-effective and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael R. | Gerente de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Comet Backup?** Ease of use, great features without great complexity to deploy **What do you dislike about Comet Backup?** the front-end is very simple, as fast as it is, I believe it is a point to improve. The interface does not match the potential that the system has. **What problems is Comet Backup solving and how is that benefiting you?** Local and cloud backup, with a hassle-free dashboard for monitoring. ### 25. Affordable Quality Backups **Rating:** 5.0/5.0 stars **Reviewed by:** Charles K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Comet Backup?** The affordability and flexibility makes it a great choice for my clients. Also, being able to manage all my clients from one login. **What do you dislike about Comet Backup?** There is a bit of clicking around that could definitely be simplified. **Recommendations to others considering Comet Backup:** Great product. You can self host or use their hosted product. Only down-side is support is in New Zealand so sometimes can be delays in that. **What problems is Comet Backup solving and how is that benefiting you?** I can easily and affordably back up all my clients with one solution. ### 26. 3-2-1 backup automation **Rating:** 5.0/5.0 stars **Reviewed by:** Paolo F. | Amministratore unico, Ceo, Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Comet Backup?** Comet is easy to use, allows you to connect to all the most popular storage providers (we use it with Backblaze), and even without starting up the advanced platform allows for respectable reporting. Perfect for us micro MSPs! **What do you dislike about Comet Backup?** The possibility of exporting the output of daily results could be improved, perhaps by automatically generating a CSV file (log) at a fixed path to be sent daily to an email address. **What problems is Comet Backup solving and how is that benefiting you?** With Comet, we manage all backups for our MSP customers. The cost to manage the service is appropriate and allows us to achieve the required margin with a single debit transaction for all customers. ### 27. This system is great! Saves me a lot of time. **Rating:** 5.0/5.0 stars **Reviewed by:** Lanier C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about Comet Backup?** I love the image function and the options I get for backups **What do you dislike about Comet Backup?** To setup the backup it's too many steps for an end user to have to do. Maybe you guys can make an easier setup process. **What problems is Comet Backup solving and how is that benefiting you?** This makes my ssd upgrades easier when a hard drive is failing because I can image the drive using comet. Also, manging my backups is something my clients love. They don't have to do anything on their end. ### 28. Comet Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Comet Backup?** Easy to configure. Great local support. Regular updates. Great listening to the community requests. **What do you dislike about Comet Backup?** The Linux client needs some improvements with handling proxies. **What problems is Comet Backup solving and how is that benefiting you?** Great backup software for consistently successful backups. With great reporting. ### 29. Comet Backup for MSPs **Rating:** 4.5/5.0 stars **Reviewed by:** Todd V. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2022 **What do you like best about Comet Backup?** Ability to white label the software, set default selections. When needed, support is quick and helpful. **What do you dislike about Comet Backup?** The main thing missing is to change default scheduled with one push to devices already active **What problems is Comet Backup solving and how is that benefiting you?** Easy way to backup customer desktops to our cloud, and enforce schedules and encryption. It allows us to maintain complete control of the client's environments. ### 30. Comet is great software made simple **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen A. | Senior Project Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Comet Backup?** Comet assists in making the complex task of backing up your stuff super simple. I love the amount of backup targets it supports. **What do you dislike about Comet Backup?** I'd love if it was a little more affordable for certain plugins! **What problems is Comet Backup solving and how is that benefiting you?** I have been able to ensure backups are completed for a large number of clients from a single portal. This has been achieved much easier than other solutions. ### 31. Solid Backup Option **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Comet Backup?** I love the amount of configure ability and the fact that it's self hosted. **What do you dislike about Comet Backup?** I know it sounds like a cop out but honestly there isn't anything yet that has had me thought I disliked it. The dashboard out of the box is maybe eh, but it can be configured. Maybe a Zabbix integration would be nice? **What problems is Comet Backup solving and how is that benefiting you?** The ability to get backups into a repository of my choice ### 32. Comet Backup is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2022 **What do you like best about Comet Backup?** I really like the configurability - there are a ton of options. But I also like how accessable support is and development (new features, bug fixes etc). **What do you dislike about Comet Backup?** Nothing, really. The product really is that good! **What problems is Comet Backup solving and how is that benefiting you?** Cost savings. We were able to have a better more robust backup solution at a better price point than our previous vendor. ### 33. Inexpensive,high quality and fast software exists ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Comet Backup?** Very fast backup based on chunks. Very customisable for the self hosted version Good white label software to resell. Overall great petformance with very low problems. **What do you dislike about Comet Backup?** Billing good be handle a different way based on credit and charged by big pool of credit. You need to make sure to get customers fast onboard to pay for credit . **What problems is Comet Backup solving and how is that benefiting you?** Comet is very good in his category. The interface is great and the backup reports are on point. It really help us and our customers to get reliable backup for their business ### 34. Reliable, Reliable, Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Comet Backup?** Comet Backup is very reliable. I rarely have server issues, and client issues are typically not a Comet problem. **What do you dislike about Comet Backup?** The flexibility comes at the expense of some complexity when configuring schedules and vaults. **What problems is Comet Backup solving and how is that benefiting you?** Cloud backup (offsite backup) for client business data, whole-system backup, SQL Server backup. ### 35. excellent backup application **Rating:** 5.0/5.0 stars **Reviewed by:** Anderson V. | Manager/CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Comet Backup?** extremely fast lightweight app very happy **What do you dislike about Comet Backup?** nothing yet for hour excelent produt no problem **Recommendations to others considering Comet Backup:** having more options to buy credits with values lower than 100 dollars **What problems is Comet Backup solving and how is that benefiting you?** we solve backup problems on server and office365 platform. ### 36. Great backup program with excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Comet Backup?** Comet Backup is easy to install and maintain. I like that it is inexpensive and yet it has excellent features. The support staff are helpful and respond promptly. **What do you dislike about Comet Backup?** Occasionally I have difficulty connecting to my Wasabi storage, but I think it might be on the Wasabi side, not on the Comet side. **Recommendations to others considering Comet Backup:** Start with the trial and see if it works for you. That is what I did, and I would not go back to my previous backup vendor. **What problems is Comet Backup solving and how is that benefiting you?** I use Comet Backup for all of my clients to give me and them peace of mind that their data is protected. I am able to have the backup data in both onsite and remote storage locations. ### 37. Great Service good prices **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Comet Backup?** the software offers a variety of solutions which allow it to adapt in differetn types of tech/business environmnts. The interface is very user friendly and with few clicks you can setup a whole backup plan for an entire organization. The price is very convenient for both an individual user or an entire company **What do you dislike about Comet Backup?** Unfortunatelly the company is based in New Zeland which makes it rather difficult to get in touch with them over the phone for those who live in certain areas as for example in the east coast of the United States. However their support team always responds as soon as possible over email. **What problems is Comet Backup solving and how is that benefiting you?** we currently use Comet Backup to handle our system and other business data backup. The application allows very easily to manage different location which have multiple devices, the ability to create different accounts to tie each device under allows for a good organization of multiple backup configurations ### 38. Solid Backup Solution **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Comet Backup?** Comet allows me to connect to my Backblaze B2 storage and saves a ton of money. The license cost is minimal, and paired with B2 I save thousands of dollars a year. I have restored everything from brick-level to BMR of a host or restoring Hyper-V machines. Easy setup and configuration. **What do you dislike about Comet Backup?** Nothing to complain about with Comet. It handles everything I need to perform offsite backups. **What problems is Comet Backup solving and how is that benefiting you?** I have all servers securely backed up offsite and fully protect my clients from ransomware. ### 39. Low upkeep - and reliable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Comet Backup?** Auto-updates. We've only had one or two instances where we have had to install updates manually. Overall, it only takes minutes to install new versions and update all clients. **What do you dislike about Comet Backup?** Nothing stands out, we've had no major issues. **Recommendations to others considering Comet Backup:** Support has always been very responsive and helpful. Minimal amount of time to learn and roll out. **What problems is Comet Backup solving and how is that benefiting you?** Very customized retention policies, so it works for all the specific industries we work with. We utilize straight to cloud backup (wasabi). ### 40. Excellent product backed up by excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Comet Backup?** Ultimately it just works, it is much faster than previous products we have used, restores are a lot quicker, i like the fact the restore speed is consistent and takes around the same amount of time to backup a recent backup as it would if we tried to restore the first backup taken, no more waiting for incremental's to be merged. Setting up backup sets is a simple process and only takes a matter of minutes to get up and running. **What do you dislike about Comet Backup?** There isn't much; as a newer product, it doesn't have all the plugins some of the competitors have, but we have seen new ones being added so im confident that any others that we are missing will be added in the future. **What problems is Comet Backup solving and how is that benefiting you?** Simpler backups and restores mean customers are not waiting so long for the initial upload or restoring a job. The Comet server is lightweight so isnt putting a heavy load on the server; before we had to have several servers and spread customers across them now, we only need one for the same amount of customers. ### 41. Hands down the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Comet Backup?** Comet backup is hands down the most hands-off backup system we've worked with. All we need to really do is remember to update it when a new version comes out. Every management aspect is simple to use. I highly recommend using it. **What do you dislike about Comet Backup?** from time to time the admin backend will kick you out. not the end of the world, as we don't really log into it that often. **Recommendations to others considering Comet Backup:** One of the best decisions we've made is to use comet backup. Everyone at the office loves their product. **What problems is Comet Backup solving and how is that benefiting you?** Backing up of files on client computers. We decided to use a different product for image backup as it was cheaper. ### 42. Finally, a software company that listens. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Comet Backup?** The support is outstanding. They listen and actually read questions and respond to every question posed in a complete and thorough manner. **What do you dislike about Comet Backup?** The support hours are opposite hours for the US. They do have after-hours support, but they are very limited in what they can do and usually only point you in the direction of an already documented issue. **What problems is Comet Backup solving and how is that benefiting you?** We finally have a backup platform designed specifically for the MSP market. We are a provider to smaller MSP's and the software is designed with us as well as other MSP's in mind. ### 43. Finally found my perfect backup solution!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Comet Backup?** The management interface, connectivity to Wasabi/S3 buckets, white-labeling, price, ease of setup. **What do you dislike about Comet Backup?** So far I haven't found anything I dislike. **Recommendations to others considering Comet Backup:** Do it... you won't regret it! **What problems is Comet Backup solving and how is that benefiting you?** Hands off end user backups. Many times an employee will leave a company and think it's just ok to delete all their data from their PC's. Comet allows me to pull all that data back quickly and easily. ### 44. Good affordable software, works great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Comet Backup?** The price is the best part to me, i like the easy pricing mechanism **What do you dislike about Comet Backup?** instructions could be a bit clearer, and support seems to be based in New Zealand so support hours are different than our business hours **What problems is Comet Backup solving and how is that benefiting you?** Solved our backup troubles and allows up to have confidence in our disaster recovery plans ### 45. The Best MSP Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Comet Backup?** They support a wide array of storage services or you can use your own server storage. You can even spread backups across multiple storage providers. **What do you dislike about Comet Backup?** The process of selecting files/folders to backup as well as backing up locally to network shares can be a little tedius. But once you figure it out it's not a big deal. **What problems is Comet Backup solving and how is that benefiting you?** We can consolidate all of our backups in one location. The cost savings over traditional managed backup services is huge because we can bring our own storage and the price per agent is very reasonable. ### 46. A true "Set and Forget" backup solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2021 **What do you like best about Comet Backup?** This is one of the best backup programs that seems work every time. Seldomly do I get glitches or hangups where I have to either reboot a server or fix an issue. **What do you dislike about Comet Backup?** -I wish it'd support VMWare -Doesn't integrate with PSAs (ConnectWise, Syncro, AutoTask) -No automated way to test backups. **What problems is Comet Backup solving and how is that benefiting you?** I have a simple single pane window where I can check to make sure all of my clients' files are backed up. ### 47. Great product at a reasonable cost **Rating:** 5.0/5.0 stars **Reviewed by:** Kurt W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Comet Backup?** Flexible to configure for various clients. Great value for the features available. **What do you dislike about Comet Backup?** Not US-based, but in all fairness, they're still very responsive. **What problems is Comet Backup solving and how is that benefiting you?** Performing client backups to the cloud and able to monitor progress and success. ### 48. Excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Comet Backup?** The speed in solving problems with humanized support **What do you dislike about Comet Backup?** The problem is not big, but if you had the option to register users in groups and sub-groups, it would be wonderful **What problems is Comet Backup solving and how is that benefiting you?** no problem ### 49. Very simple but powefull backup system **Rating:** 4.5/5.0 stars **Reviewed by:** Alessandro M. | Information Technology Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2021 **What do you like best about Comet Backup?** The admin interface and the white label client interface **What do you dislike about Comet Backup?** It isn't compatible with all OS and isn't available automatic restore **What problems is Comet Backup solving and how is that benefiting you?** The cloud backup with baremetal systems ### 50. Comet is fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Comet Backup?** The flexibility of Comet to cater to almost any backup need or situatiuon is paramount. **What do you dislike about Comet Backup?** Restoring directly to a virtual host is not supported at this time. Lack of proper ISO for booting backup recovery environment (it's USB only as of this writing) adds complexity when trying to restore quickly in a fully virtual environment. **What problems is Comet Backup solving and how is that benefiting you?** Ultra-secure, offsite, centrally managed, multitenant backup is required for what we do. Comet makes this a breeze, saving time, money, and making for a beter experience overall. ## Comet Backup Discussions - [What are some examples of backup software?](https://www.g2.com/discussions/comet-backup-what-are-some-examples-of-backup-software) - 1 comment - [What is the best backup plan?](https://www.g2.com/discussions/what-is-the-best-backup-plan) - 2 comments - [What is the purpose of backup software?](https://www.g2.com/discussions/what-is-the-purpose-of-backup-software) - 1 comment - [What are the features of backup software?](https://www.g2.com/discussions/comet-backup-what-are-the-features-of-backup-software) - 1 comment - [View Comet Backup pricing details and edition comparison](https://www.g2.com/products/comet-backup/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-13+23%3A28%3A45+-0500&secure%5Bsession_id%5D=e9673f99-b761-4262-8460-822333cf451f&secure%5Btoken%5D=9bd169252f2bccee29c51925c7826a85357b2272c1f90e1b42c8585f67a44697&format=llm_user) ## Comet Backup Integrations - [Backblaze B2 Cloud Storage](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) ## Comet Backup Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Data Backup - Backup Automation - Integration - Diverse Database Handling **Management** - Real-Time Analytics - Solution Integration - Infrastructure Compatibility - Monitoring **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Admin** - Backup Management **Solution Provision** - System Failover - Pay by Usage **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Agentic AI - Database Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Comet Backup Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (676 reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - 4.5/5.0 (527 reviews) - [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) - 4.7/5.0 (319 reviews)