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Comet Backup Reviews & Product Details

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Comet Backup Integrations

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Comet Backup Media

Comet Backup Demo - Comet Server Web Interface
Comet Server Web Interface
Comet Backup Demo - Protected Item Screen
Protected Item Screen
Comet Backup Demo - Storage Vaults Tab
Storage Vaults Tab
Comet Backup Demo - Job Logs Section
Job Logs Section
Comet Backup Demo - Job Logs Detailed Report
Job Logs Detailed Report
Comet Backup Demo - Policy Management
Policy Management
Watch this quick tour through some of Comet Backup's top features, including re-branding, central control console for all end points, localization options, storage size management, and more!
Play Comet Backup Video
Watch this quick tour through some of Comet Backup's top features, including re-branding, central control console for all end points, localization options, storage size management, and more!
Comet Backup is a momentum leader providing fast, secure backup software for IT professionals and businesses worldwide.
Play Comet Backup Video
Comet Backup is a momentum leader providing fast, secure backup software for IT professionals and businesses worldwide.
New to Comet Backup? Start with this tutorial to get your backups up and running in 15 minutes or less!
Play Comet Backup Video
New to Comet Backup? Start with this tutorial to get your backups up and running in 15 minutes or less!
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Comet Backup Reviews (112)

Reviews

Comet Backup Reviews (112)

4.3
112 reviews

Pros & Cons

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Terry R.
TR
President
Small-Business (50 or fewer emp.)
"Great MSP Backup withe Features for Best Price"
What do you like best about Comet Backup?

I like that I can use different storage companies like Amazon, or Wasabi to get the best storage price. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

The part that I dislike is that the client doesn't always update like it is supposed to. Review collected by and hosted on G2.com.

BA
Small-Business (50 or fewer emp.)
"A very useful powerful backup solution"
What do you like best about Comet Backup?

I like this system because it works very well, and the support helped us to implement it quickly. I like that it is very reliable, uploads are fast, and the latest versions work well. I like the visibility of storage and benefits. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

So far, no problems, so I have nothing to say here. Review collected by and hosted on G2.com.

Rithika G.
RG
Cloud Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Backward compatibility feature efficiently handles new backup versions as we upgrade Comet version"
What do you like best about Comet Backup?

Comet Backup offers a versatile dashboard interface that portrays visibility on various storage buckets, users, devices and boosters. It periodically checks the status of our devices and provides real-time notifications in case the device becomes outdated or offline. We can conveniently perform deduplicate backups from multiple accounts which can be mapped to a specific storage vault. We can also prevent the visibility of protected items once we categorize them under Private view. This feature is helpful as we work in a collaborative team environment where we need to maintain access privileges at granular levels. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

One drawback encountered is as we upgrade our Comet version, we can't revert back as downgrade compatibility isn't present at the moment. Hence, we need to evaluate the versions properly and determine before each version upgrade. It would be nice to have a downgrade functionality as our business use cases change from time to time. Review collected by and hosted on G2.com.

Response from Charlotte Speed of Comet Backup

Hi Rithika,

Thank you so much for your very insightful review. We are pleased that you are enjoying Comet's dashboard's versatility and ease of use.

Usually, it is possible to downgrade the server and the client. The process is the same as upgrading instead of using an old installer. However, there have been a couple of changes in Comet's history whereby making a downgrade was difficult, i.e., when a subsystem has been upgraded and decoupled from the install, such as a database schema update. We hope this information is helpful to you. For more information, please see here: https://docs.cometbackup.com/latest/appendix/#compatibility-events

or don't hesitate to log a ticket with our team.

Kind regards

Charlotte Speed

Marketing Manager at Comet

See how Comet Backup improved
Taylor B.
TB
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Best Backup Solution for MSPs"
What do you like best about Comet Backup?

Comet has been an absolutely wonderful tool to use. It gives me control over what data I backup, how and when I back it up and where I back it up. I've tried backup solutions from other groups and, while they offered a lot of features, they ended up being to cost prohibitive in many cases. Comet has also provided wonderful support for the little that I've had to use it so I'm very happy to have responsive support as well! Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Only thing I don't like about Comet (and this is super trivial) is the fact that I have to host my own control server. This creates one more server for me to maintain. On the flip side, I have complete control of the control server which provides me with an extra layer of security as I determine how to secure it. It really becomes 6 of one and half a dozen of the other. Review collected by and hosted on G2.com.

Jason P.
JP
Chief Problem Solver / Owner
Small-Business (50 or fewer emp.)
"Rock solid white label backup software."
What do you like best about Comet Backup?

The versatility of the software and how they've structured the pricing. We also enjoy the ability to white-label the software. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

There is currently nothing that we dislike about the solution but there may be a time when that changes, so far it has been a solid solution for our needs. Review collected by and hosted on G2.com.

Mark B.
MB
CEO and Lead Tech
Small-Business (50 or fewer emp.)
"An Obvious Choice for IT Professionals"
What do you like best about Comet Backup?

Comet Backup is easy to deploy, constantly updated by the development team, and the support is top notch. Even the sales team is great - it was a low pressure introduction to what Comet Backup could do, and the scheduled follow up calls from the sales team answered questions I only expected to be answered by the support staff. Everyone at Comet Backup has a solid understanding of the product and its why I switched from another product to Comet Backup.

I also really love the API integration, and with some time and effort I was able to integrate it into my RMM with little issue and outstanding results.

Lastly, it's completely brandable from the start, so my company is able to deploy a backup solution to our clients that has our information and logo right in the software. We love it! Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

So far, I have zero complaints about Comet backup. I've been using it for over six months, and there's nothing to gripe about. It just works!

Maybe a "dark mode" / "light mode" for the client GUI would be nice to see, but it's not a deal breaker by any means. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business (50 or fewer emp.)
"Support responds fast, frequent product updates"
What do you like best about Comet Backup?

They are frequently releasing product updates Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

It could be cheaper...(reduce per user charge, etc) Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Small-Business (50 or fewer emp.)
"Long time user and will continue to use"
What do you like best about Comet Backup?

Comet backup is super easy to configure for all cloud storage providers and is highly efficient on space consumption through its built-in deduplication. Knowing all customer data is encrypted without thought is fantastic! Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Up to this date, I have not ever had an issue with comet that has not been able to be resolved rapidly and typically is an error of my own; And the support team is fantastic when you need get in touch with them! Review collected by and hosted on G2.com.

Anand M.
AM
Director
Small-Business (50 or fewer emp.)
"Very bad technical support!"
What do you like best about Comet Backup?

Your intention to service shall be to help the customer with technical support or issues when he needs you. It is not like your intention became now that your software doesn't have the bug! I have none of my business that your software has a bug or not but 9days your team wasted my time and server payment were wasted due to your software being unable to locate the storage buckets. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

Technical support is worst if you can have things working from documentation its good otherwise 9 days no solution yet. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Works very well and allows for storage of user choosing."
What do you like best about Comet Backup?

The ability to choose your own storage, easily. Review collected by and hosted on G2.com.

What do you dislike about Comet Backup?

I find the server end confusing. I would like to be able to categorize by client, not "user." I am the only user. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Comet Backup.

Test Drive Comet With A Free 30-Day Trial

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Starter Plan

Starting at $19.00
Per Month

Growth Plan

Starting at $49.00
Per Month

Professional Plan

Starting at $49.00
Per Month

G2 Deals

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Sign up for 30 Day free trial (No Credit Card Required) and receive $100 credit if you choose to purchase after the trial expires.

How to claim this offer

Use the Exclusive Promotional Code: G2DEAL for $100 Free Credit for your first 90 days with Comet.

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Comet Backup Features
File Server Backup
Database Server Backup
Virtual Machines
Disaster Recovery
Storage Capacity
Remote Backup
Security Standards
Cloud Data Protection
Data Deduplication
Data Backup
Backup Automation
Diverse Database Handling
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Comet Backup