Comet Backup Reviews & Product Details

I like that I can use different storage companies like Amazon, or Wasabi to get the best storage price. Review collected by and hosted on G2.com.

The part that I dislike is that the client doesn't always update like it is supposed to. Review collected by and hosted on G2.com.

I like this system because it works very well, and the support helped us to implement it quickly. I like that it is very reliable, uploads are fast, and the latest versions work well. I like the visibility of storage and benefits. Review collected by and hosted on G2.com.

So far, no problems, so I have nothing to say here. Review collected by and hosted on G2.com.

Comet Backup offers a versatile dashboard interface that portrays visibility on various storage buckets, users, devices and boosters. It periodically checks the status of our devices and provides real-time notifications in case the device becomes outdated or offline. We can conveniently perform deduplicate backups from multiple accounts which can be mapped to a specific storage vault. We can also prevent the visibility of protected items once we categorize them under Private view. This feature is helpful as we work in a collaborative team environment where we need to maintain access privileges at granular levels. Review collected by and hosted on G2.com.

One drawback encountered is as we upgrade our Comet version, we can't revert back as downgrade compatibility isn't present at the moment. Hence, we need to evaluate the versions properly and determine before each version upgrade. It would be nice to have a downgrade functionality as our business use cases change from time to time. Review collected by and hosted on G2.com.

Comet has been an absolutely wonderful tool to use. It gives me control over what data I backup, how and when I back it up and where I back it up. I've tried backup solutions from other groups and, while they offered a lot of features, they ended up being to cost prohibitive in many cases. Comet has also provided wonderful support for the little that I've had to use it so I'm very happy to have responsive support as well! Review collected by and hosted on G2.com.

Only thing I don't like about Comet (and this is super trivial) is the fact that I have to host my own control server. This creates one more server for me to maintain. On the flip side, I have complete control of the control server which provides me with an extra layer of security as I determine how to secure it. It really becomes 6 of one and half a dozen of the other. Review collected by and hosted on G2.com.

The versatility of the software and how they've structured the pricing. We also enjoy the ability to white-label the software. Review collected by and hosted on G2.com.

There is currently nothing that we dislike about the solution but there may be a time when that changes, so far it has been a solid solution for our needs. Review collected by and hosted on G2.com.

Comet Backup is easy to deploy, constantly updated by the development team, and the support is top notch. Even the sales team is great - it was a low pressure introduction to what Comet Backup could do, and the scheduled follow up calls from the sales team answered questions I only expected to be answered by the support staff. Everyone at Comet Backup has a solid understanding of the product and its why I switched from another product to Comet Backup.

I also really love the API integration, and with some time and effort I was able to integrate it into my RMM with little issue and outstanding results.

Lastly, it's completely brandable from the start, so my company is able to deploy a backup solution to our clients that has our information and logo right in the software. We love it! Review collected by and hosted on G2.com.

So far, I have zero complaints about Comet backup. I've been using it for over six months, and there's nothing to gripe about. It just works!

Maybe a "dark mode" / "light mode" for the client GUI would be nice to see, but it's not a deal breaker by any means. Review collected by and hosted on G2.com.

They are frequently releasing product updates Review collected by and hosted on G2.com.

It could be cheaper...(reduce per user charge, etc) Review collected by and hosted on G2.com.

Comet backup is super easy to configure for all cloud storage providers and is highly efficient on space consumption through its built-in deduplication. Knowing all customer data is encrypted without thought is fantastic! Review collected by and hosted on G2.com.

Up to this date, I have not ever had an issue with comet that has not been able to be resolved rapidly and typically is an error of my own; And the support team is fantastic when you need get in touch with them! Review collected by and hosted on G2.com.

Your intention to service shall be to help the customer with technical support or issues when he needs you. It is not like your intention became now that your software doesn't have the bug! I have none of my business that your software has a bug or not but 9days your team wasted my time and server payment were wasted due to your software being unable to locate the storage buckets. Review collected by and hosted on G2.com.

Technical support is worst if you can have things working from documentation its good otherwise 9 days no solution yet. Review collected by and hosted on G2.com.

The ability to choose your own storage, easily. Review collected by and hosted on G2.com.

I find the server end confusing. I would like to be able to categorize by client, not "user." I am the only user. Review collected by and hosted on G2.com.