Comet backup is hands down the most hands-off backup system we've worked with. All we need to really do is remember to update it when a new version comes out. Every management aspect is simple to use. I highly recommend using it. Review collected by and hosted on G2.com.

from time to time the admin backend will kick you out. not the end of the world, as we don't really log into it that often. Review collected by and hosted on G2.com.

The support is outstanding. They listen and actually read questions and respond to every question posed in a complete and thorough manner. Review collected by and hosted on G2.com.

The support hours are opposite hours for the US. They do have after-hours support, but they are very limited in what they can do and usually only point you in the direction of an already documented issue. Review collected by and hosted on G2.com.

The management interface, connectivity to Wasabi/S3 buckets, white-labeling, price, ease of setup. Review collected by and hosted on G2.com.

So far I haven't found anything I dislike. Review collected by and hosted on G2.com.

The price is the best part to me, i like the easy pricing mechanism Review collected by and hosted on G2.com.

instructions could be a bit clearer, and support seems to be based in New Zealand so support hours are different than our business hours Review collected by and hosted on G2.com.

They support a wide array of storage services or you can use your own server storage. You can even spread backups across multiple storage providers. Review collected by and hosted on G2.com.

The process of selecting files/folders to backup as well as backing up locally to network shares can be a little tedius. But once you figure it out it's not a big deal. Review collected by and hosted on G2.com.

This is one of the best backup programs that seems work every time. Seldomly do I get glitches or hangups where I have to either reboot a server or fix an issue. Review collected by and hosted on G2.com.

-I wish it'd support VMWare

-Doesn't integrate with PSAs (ConnectWise, Syncro, AutoTask)

-No automated way to test backups. Review collected by and hosted on G2.com.

Flexible to configure for various clients. Great value for the features available. Review collected by and hosted on G2.com.

Not US-based, but in all fairness, they're still very responsive. Review collected by and hosted on G2.com.

The speed in solving problems with humanized support Review collected by and hosted on G2.com.

The problem is not big, but if you had the option to register users in groups and sub-groups, it would be wonderful Review collected by and hosted on G2.com.

The admin interface and the white label client interface Review collected by and hosted on G2.com.

It isn't compatible with all OS and isn't available automatic restore Review collected by and hosted on G2.com.

The flexibility of Comet to cater to almost any backup need or situatiuon is paramount. Review collected by and hosted on G2.com.

Restoring directly to a virtual host is not supported at this time. Lack of proper ISO for booting backup recovery environment (it's USB only as of this writing) adds complexity when trying to restore quickly in a fully virtual environment. Review collected by and hosted on G2.com.