Cloudbeds Reviews (40)

Reviews

Cloudbeds Reviews (40)

4.3
40 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive design of Cloudbeds, highlighting its ability to streamline hotel management tasks in one platform. Many appreciate the effective integration with various OTAs, which simplifies operations and enhances efficiency. However, some users note a limited reporting system that could benefit from more accessible features.
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Festus m.
FM
Festus m.
Hotel Management
Hospitality
Mid-Market (51-1000 emp.)
"Comfort of a hotel and adventure of of camping."
5/5
What do you like best about Cloudbeds?

This software gives us full control over business and a great overview of our daily operations. Also it works perfectly together and we are happy that we don't have to switch different solutions for our daily workflow. Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

In this tool, no accounting integration we have to export all the data and upload it in our accounting software. Thus I recommend as good tool in hotel operations due to it's great features. Review collected by and hosted on G2.com.

James W.
JW
James W.
Assistant Manager
Mid-Market (51-1000 emp.)
"Best experience with hotel booking system. "
5/5
What do you like best about Cloudbeds?

This system is fast and easy to use as this makes it possible to save a lot of time with this software. It also has a lot of features that helps in growing our bookings. Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

This system lacks accounting integration and therefore we have to manually export our financial data to our local accounting software but other functionalities are awesome. Review collected by and hosted on G2.com.

Paul C.
PC
Paul C.
Hotel Manager
Hospitality
Mid-Market (51-1000 emp.)
"Powerful all-in-one hotel management system."
5/5
What do you like best about Cloudbeds?

This software Integrates easily with third parties and credit card processing. I like the 24/7 customers support. Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

The only drawback if one at all is that, the program is LIVE. Meaning a power surge or anything and you cant use it. Sometimes updates happen at inconvenient times. Review collected by and hosted on G2.com.

Verified User in Hospitality
CH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Cloudbeds an easy-to-use hospitality management suite that offers hoteliers a centralized solutions"
3.5/5
What do you like best about Cloudbeds?

Cloudbeds is designed to improve the lives of independent property owners including, but not limited to, hotels, hostels, bed and breakfasts, inns, vacation rentals, apartments, campgrounds and more. Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

has not Employee Management, Reputation Management, Vacation Rental,

Catering, Loyalty program Review collected by and hosted on G2.com.

CD
Coni d.
Revenue Manager
Small-Business (50 or fewer emp.)
"Simple and complete at the same time"
5/5
What do you like best about Cloudbeds?

The interface and simplicity for front-end management. The fact of having everything integrated into a single product is very convenient for small accommodations. It allows them to publish and compete with the big ones. Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

It lacks several functions, in my case, focusing on sales, I would like, for example, to be able to establish price relationships, percentages, etc., between different rates and the different rooms. But for what it was created, I think it's very, very good anyway. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"User friendly but long winded"
4/5
What do you like best about Cloudbeds?

For hospitality client management, this software is great, its very clear, easy to use and it has a user friendly interface Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

Some processes that should be simple can be long winded for example, payments and extending reservations Review collected by and hosted on G2.com.

Gitari K.
GK
Gitari K.
Entrepreneur
Hospitality
Small-Business (50 or fewer emp.)
"Cloudbeds To The Rescue"
4/5
What do you like best about Cloudbeds?

Cloud-based system

User-friendly

Cover all basic needs for Hospitality Industry Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

Night audit is automatic

No sales / pick-up report Review collected by and hosted on G2.com.

Nukun S.
NS
Nukun S.
Business Owner
Hospitality
Small-Business (50 or fewer emp.)
"perfect hotel PMS"
5/5
What do you like best about Cloudbeds?

All function you need are availability in Cloudbeds. Also good support with 24/7 via email . Easy use any where can see report any where and work, the best for all user no need to work in the place but just call and talk you can work with your staff. The best recommend for who have many properties one time booking engines with multiple booking engines page. Easy setup for rate, availability inventory, Package, Promotion which professional images. Support many language good translate in your language Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

Limit channel to connect with basic package Review collected by and hosted on G2.com.

Dan P.
DP
Dan P.
CIO
Small-Business (50 or fewer emp.)
"Good UI, innovating very fast, great support"
5/5
What do you like best about Cloudbeds?

Great support. Very responsive to requests for help. Very active Ideas community. Even the CEO participates. Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

Reporting is weak. Very easy to miss when a reservation has an add-on, as we are not alerted to it. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Front offic: simplified "
5/5
What do you like best about Cloudbeds?

Super simple and fun system to use. Very user friendly Review collected by and hosted on G2.com.

What do you dislike about Cloudbeds?

Easiest reservation system I have ever used. Review collected by and hosted on G2.com.