ClickLearn Reviews (40)

Reviews

ClickLearn Reviews (40)

4.5
40 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and flexibility of ClickLearn, highlighting its ability to create training materials in multiple formats from a single recording. The software significantly reduces the time needed for documentation, making it a valuable tool for businesses. However, some users note that the learning curve can be steep for new users.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Here's how.
Verified User in Information Services
AI
Verified User in Information Services
Mid-Market (51-1000 emp.)
More Options
"Great product amd team to work with, extremely supportive."
5/5
What do you like best about ClickLearn?

The product is already easy to use and within a short time, you can create great user documentation and e-learning material.

Furthermore with one recording, you can publish the content into various formats, which helps a lot.

In case you have a product question, you can reach out to the support team and you will quickly receive a good response and effective help.

ClickLearn also offers recorded learning content, which helps with the onboarding process of new authors.

If you need a training session, they quickly schedule a training class to join. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

There is currently nothing I can complain about. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn
Editedit

Thank you for taking the time to write such a wonderful review! We’re so happy to hear that you’re enjoying using ClickLearn and that it’s helping with the user adoption of your software implementations.

Claudia J.
CJ
Claudia J.
Senior Director: Established Customers - APJ ME&A
Mid-Market (51-1000 emp.)
More Options
"Awesome product"
5/5
What do you like best about ClickLearn?

The direct engagement with ClickLearn leadership was incredible - they made themselves available at short notice to ensure our customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

I'd like to see a better alignment with IFS Product Groups so that all our products are integrated seamlessly with ClickLearn Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn
Editedit

Hi Claudia - thank you so much for your positive review. Great to hear that you have had a positive experience with the Leadership team – I will be sure to pass on your feedback – and also your wish for greater integration with the IFS Product Groups.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
More Options
"Most intuitive solution to create quality training material in an easy way."
5/5
What do you like best about ClickLearn?

Use of user-learnable software to demonstrate, test and master the processes on-hand Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

We use the Flemish language option to convert the texts and assignments into spoken instructions. The spoken words are not always phonetically correct, there is a solution for this that allows you to specify a phonetic alternative for words, but this is quite cumbersome. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn
Editedit

Thank you for your review! We appreciate you taking the time and your feedback is very valuable to us. We are always interested in hearing our customer's experiences with our product and we'll look into the Flemish option to see if this can be improved. Also, you are welcome to add your feedback on feature improvements on our Community site.

Verified User in Food Production
AF
Verified User in Food Production
Mid-Market (51-1000 emp.)
More Options
"ClickLearn LMS for IFS"
4.5/5
What do you like best about ClickLearn?

ClickLearn allows for easy setup and editing, show me and try me capability, and publishes to multiple formats. We created a full end-to-end process library for all of our IFS functional areas Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Some of your learning videos require steps in another application - inventory management tool - which sometimes works well, and other time is clunky. More flexibility with these types of UI's would be appreciated Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn
Editedit

Thank you for taking the time to write this review. It’s always nice when our customers are happy with our product, but it's also very valuable to hear what we can improve. I’m not quite sure I understand the issue you describe with recording across different applications – as far as I know, this feature works well. I hope you’ll visit our Community site here: https://community.clicklearn.com to get some help from one of our nice colleagues in Customer Care.

KK
Kezzia K.
ERP SME
Mid-Market (51-1000 emp.)
More Options
"Essential Training Software"
5/5
What do you like best about ClickLearn?

Targetted screen-captures and automatically generated captions Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Unclear setup requirements, no always possible to trouble-shoot independently Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn
Editedit

Thank you Kezzia for your lovely review. We’re particularly happy to hear that ClickLearn has saved you hundreds of work hours. Thanks again

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
More Options
"Great Software"
4/5
What do you like best about ClickLearn?

Best part about click learn is the simplicity of creating documents as I work. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Can be difficult to capture popup dialogue boxes. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn
Editedit

Thank you for your positive review. We’re so pleased to hear it’s making creating content for training and documentation easier. And thank you for your feedback on the popup dialogs - it's good for us to get a clear idea of where we can invest in making our product even better. Thanks again.

GN
GILBERT N.
CEO
Small-Business (50 or fewer emp.)
More Options
"I am a partner"
5/5
What do you like best about ClickLearn?

I like the interface and general ease of use. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

I don't dislike anything. Nothing is missing. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn
Editedit

Thank you, Gilbert for your nice review! We’re happy to hear that you are enjoying using ClickLearrn and that it’s helping you with your onboarding. Thanks again.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
More Options
"I don't have the patience for it- sorry....."
2/5
What do you like best about ClickLearn?

I have not had the patience to do anything much in qlicklearn. It seems clunky. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Last time I used it there was no spellcheck Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn
Editedit

Thank you for taking the time to provide us with valuable feedback - it helps us identify areas where we can improve. Our legacy solution ClickLearn Classic certainly has its shortcomings, even if it does a great job at saving authors time by creating multiple learning formats from a single source, as you also wrote. This is exactly why we have introduced ClickLearn Attain, a completely new solution that addresses those known shortcomings, introducing spell-checking and a much more modern and intuitive user interface, just to name a few. We hope you will also see this as a major leap forward in creating user documentation and training materials, and succeeding with user adoption in your ERP projects! Thanks again. :-)

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
More Options
"ClickLearn"
4.5/5
What do you like best about ClickLearn?

Ease of Use and the team behind. The Support team has been fantastic and has supported us throughout our implementation and investigation.

Tobias Lange-Emden - great help and has time to help

Alina Oprean - great Account manager Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Nothing as it covered my depertments needs fully Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn
Editedit

Thank you very much for taking the time to write this review. It's great to hear that ClickLearn has made your lives easier. I'm particularly glad to hear about your positive experience with our colleagues at ClickLearn - I will be sure to pass on your positive feedback. :-)

Verified User in Computer Software
IC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
More Options
"ClickLearn is a powerful tool for the right audience, but did not work for what we were looking for"
2.5/5
What do you like best about ClickLearn?

Good support.

Support for Business Central Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Inability to customize the look and feel as much as I wanted to.

Robotic voices were not personal. Review collected by and hosted on G2.com.