ClickLearn Reviews (40)

Reviews

ClickLearn Reviews (40)

4.5
40 reviews

What do users say?

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Users consistently praise the ease of use and flexibility of ClickLearn, highlighting its ability to create training materials in multiple formats from a single recording. The software significantly reduces the time needed for documentation, making it a valuable tool for businesses. However, some users note that the learning curve can be steep for new users.

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Renee S.
RS
Renee S.
Practice Lead - Business Consulting
Enterprise (> 1000 emp.)
"Digital Adoption Support via ClickLearn"
4/5
What do you like best about ClickLearn?

Enables quick capture and embedding of digital adoption within the application itself. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Not as straightforward to learn, some nuances that enable it to work well. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Thank you for your review, Renee. We're glad that you are enjoying using ClickLearn and the integration of learning content within the application. Thanks again!

Nicole P.
NP
Nicole P.
ERP Account Executive
Mid-Market (51-1000 emp.)
"Powerful Tool"
4/5
What do you like best about ClickLearn?

I really like that end users with different learning styles can learn in their natural perspective styles. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

The performance is soooo slow sometimes and freezes often. Speeding up the performance would decrease the significant pain points of how time-consuming creating a clicklearn is. Review collected by and hosted on G2.com.

Christina H.
CH
Christina H.
Change Management Specialist
Enterprise (> 1000 emp.)
"ClickLearn for content"
3.5/5
What do you like best about ClickLearn?

The output documents/files you can easily create. Word, PDF, PowerPoint, Videos, etc. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

It is slightly more challenging to record training on mobile applications. Review collected by and hosted on G2.com.

Michael F.
MF
Michael F.
Partner in Ami Social Venture
Enterprise (> 1000 emp.)
"ClickLearn for Microsoft Dynamics 365"
4.5/5
What do you like best about ClickLearn?

1. Clicklearn provides the abilty to provide context sensitive on demand training and help materials in multiple formats (video, web, pdf etc) for unlimited internal & external users.

2. Being able to produce consistent content with the same messages in multiple formats is incredibly valuable.

2. Recording and editing content is relatively quick and easy to learn and perform.

3. With a continuously evolving application (quarterly releases of new and updated functionality), Clicklearn reduced the overall and ongoing effort to maintain the updates to all materials.

4. The ability to review both summary and detailed usage statistics was very valuable in determining what content was being used.

5.The Clicklearn support team is excellent in responding to product feedback and dealing with occasional issues. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

1. Using Clicklearn in a multi-content contributer and multi-product (D365, Salesforce, Custom web apps) environment with content storage in OneDrive/SharePoint was very complicated to figure out.

2. Setting consistancy in recording style and incorporating introduction content (ala PowerPoint slides) took considerable effort and ingenuity.

3. Linking specific transactions to the appropriate help required a D365 customization.

4. Publishing portal content with 100+ recordings would have to be done in the evening in order to avoid any issues with OneDrive syncing. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Hi Michael - thank you for your positive review! We appreciate you taking the time and we also appreciate your feedback. We’re glad to hear that your team is getting the most out of the multiple formats and ease of recording that ClickLearn offers and that it makes dealing with updates easier. We hope the latest features and improvements of the new Attain release address some of the drawbacks that you’re experienced. Thanks again!

Verified User in Building Materials
AB
Verified User in Building Materials
Enterprise (> 1000 emp.)
"Training at your fingertips!"
4/5
What do you like best about ClickLearn?

I love how easily ClickLearn captures the steps I am recording in my training environment and that I can customize it to reflect my audience's needs. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

ClickLearn can be a challenge to learn. They do provide an online community that supports the user, but the basic user steps to start using it is not easy to find. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Thank you for your positive and thorough review. We certainly appreciate your feedback. We are currently working on steps to improve the initial experience with ClickLearn and to make the learning curve less steep. I hope you won’t hold back in contacting our Customer Care team if you have any questions or need any additional training.

Kylie K.
KK
Kylie K.
CE Solution Architect
Mid-Market (51-1000 emp.)
"Great Training tool especially for Dynamics forms that update often"
5/5
What do you like best about ClickLearn?

The best feature of ClickLearn is the ability to re-record trainings quickly to update screenshots. This is a great way to create similar trainings with different forms for different business units or update as forms change. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Reporting on some details was limited and there was a learning curve on getting this data into PowerBI to analyze. We would like a way to assign trainings and view when they are completed by certain users. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Hi Kylie

Thank you so much for your detailed and positive review. It’s great to hear that the Replay feature is making it easier for you to deal with rapid update cycles. Thank you also for the feedback on Reporting – this is valuable input and I will be sure to pass it on to our Development team.

Verified User in Financial Services
EF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"A must have training solution to accelerate delivery and maximize user adoption!"
5/5
What do you like best about ClickLearn?

ClickLearn allows you to accelerate training delivery while also enhancing the end-user training experience. The Show Me, Test Me, Try Me features and various learning formats are a game changer to helping end users quickly embrace business process changes.

ClickLearn has become a true partner with our organization in helping us offer a better mode of training which has caused growth in the adoption of their product suite across our enterprise. This partnership has made various teams much more efficient in their training delivery. ClickLearn has allowed us to migrate to self-service training, drastically decreasing the need for in-person training and troubleshooting. Since the onset of our relationship their team is always there to help us whenever needed.

The breadth of the ClickLearn offering allows us to leverage the solution across Web Apps, Microsoft Office, Windows, Dynamics CRM, and the Power Platform. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

N/A. This product will help your training delivery regardless of industry vertical. This solution has saved us from needing additional resources specific to training. It allows us to focus on innovation and value creation while creating a better overall training experience for end-users. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Thank you for the glowing review! It's wonderful to hear that you are so satisfied with the ClickLearn product and that it has helped your organization achieve greater success with its digital adoption. That’s what we like to hear! Thanks again for taking the time to leave such an in-depth review!

Antony N.
AN
Antony N.
Microsoft Dynamics Support Consultant
Small-Business (50 or fewer emp.)
"ClickLearn has made the creation of End User documentation an easier task"
4.5/5
What do you like best about ClickLearn?

I like the general look and feel of CLickLearn. I like that it is easy use. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

It takes longer now to Produce content on CLickLearn Attain, I spent 5 hours trying to produce content last night and I was still unsuccessful. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Hello Antony! Thank you so much for taking the time to write this review. I’m sorry to hear that you are having difficulties producing content. It sounds like you need some help from our Customer Care team. You can contact them here: https://community.clicklearn.com

I’m sure they can help you fix the issue.

Julia C.
JC
Julia C.
Senior Digital Learning IT Training Partner
Enterprise (> 1000 emp.)
"Taking the time out of creating IT Learning Material"
5/5
What do you like best about ClickLearn?

The fact that it creates the content in so many different formats. I particularly like the PowerPoint presentation, which allows Super Users in the business to coach their teams. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Some of the editing functionality could be more intuitive. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Thank you Julia for taking the time to write this nice review. It's great to hear that you're getting the most out of the multiple formats and ease of recording that ClickLearn offers. Thanks again. :)

Tim H.
TH
Tim H.
External Company Coordinator Logistics
Mid-Market (51-1000 emp.)
"Smart and quick learning platform"
4.5/5
What do you like best about ClickLearn?

It is so easy to create a step by step video within minutes. And ClickLearn is compatible with many different programs. There is always areat communication with the support team of ClickLearn. Review collected by and hosted on G2.com.

What do you dislike about ClickLearn?

Nothing. There is nothing bad to say about this software. Review collected by and hosted on G2.com.

Response from Lucia V of ClickLearn

Thank you, Tim, for the positive review. It's great to hear that ClickLearn has contributed to making your user onboarding experience more interactive and engaging and that you've been happy with our Support team. That's what we love to hear! :-)