CartonCloud Reviews (22)

Reviews

CartonCloud Reviews (22)

4.9
22 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and flexibility of CartonCloud, noting that it significantly reduces manual admin work and enhances operational efficiency. The intuitive interface allows for quick onboarding and effective data management, making it a valuable tool for 3PL environments. However, some users mention challenges with exporting data and limited third-party integrations.

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Carlos l.
CL
Carlos l.
Head of operations / Wharehouse management
Small-Business (50 or fewer emp.)
"Carton Cloud: Excellent Stock Management with Incredible Support"
5/5
What do you like best about CartonCloud?

for the size of our warehouse and the way we are growing, carton cloud has been the best tool for the management of our stock and above all their support has been incredible in helping us grow and become more efficient Review collected by and hosted on G2.com.

What do you dislike about CartonCloud?

the only down side of carton cloud at the moment i would say is features that i hope are yet to come as carton cloud itsefl starts growing. things liike box management and even to be able to sue carton cloud as a one stop shop to print labels and all though i know that they have a developer opage where you can sudgest things that if it gets enough votes they will do which is awesome Review collected by and hosted on G2.com.

Response from Elyse Ingham of CartonCloud

We're thrilled to hear that CartonCloud has been the best tool for managing your stock and that our support has been incredible! We're committed to helping you grow and become more efficient.

EF
Eleisha F.
HSE Manager
Small-Business (50 or fewer emp.)
"Powerful Traceability for Compliance‑Driven Operations"
5/5
What do you like best about CartonCloud?

Our company has been using Carton Cloud for the better half of a decade now. I myself have used it for around five years. I’ve seen firsthand how consistently the platform has and continues to evolve. Working in a compliance‑driven environment, I rely heavily on systems that allow for traceability, and clear documentation so that we can effectively demonstrate to our customers and auditors that every movement and detail is tracked and available in real‑time Review collected by and hosted on G2.com.

What do you dislike about CartonCloud?

We push Carton Cloud well beyond its traditional use cases, so there are parts of our workflow that sit outside its standard scope. Whenever we hit those limits, we reach out to the support team, and they’ve consistently come back with either:

1. An alternative solution that meets our requirements or

2. A custom‑built tool that does exactly what we need. Review collected by and hosted on G2.com.

Response from Elyse Ingham of CartonCloud

Thank you for sharing your experience with reaching out to our support team. We're committed to providing solutions that meet your specific needs, even if they fall outside the standard scope of our platform. It's great to hear that our team has been able to either offer alternative solutions or create custom tools to address your requirements.

Tatum M.
TM
Tatum M.
Special Project Manager
Mid-Market (51-1000 emp.)
"Affordable, Simple, and Customizable Platform That Just Works"
4/5
What do you like best about CartonCloud?

Carton cloud is one of the more affordable platforms and we have found that it keeps things very simple but does have some customizable features as well. Implementation and Training were very easy and done faster than many other platforms I have used in the past. The specialist are accessible...Javier Hernandez was an excellent Implementation Consultant. He helped us through every question or concern we had, and whenever he didn’t immediately have an answer, he made sure to escalate it and follow through. Even with the more unique nuances of our processes, he was able to help us tailor the platform to fit our specific needs. Overall, CartonCloud has been a great solution—very affordable and exactly what we were looking for. Review collected by and hosted on G2.com.

What do you dislike about CartonCloud?

If you have more nuanced processes, Carton cloud may not be scaleable. However, if you need a simple reporting, inventory tracking, order fulfillment software - its as good as gold. Review collected by and hosted on G2.com.

Response from Elyse Ingham of CartonCloud

We're delighted to hear that CartonCloud has been a great solution for your business, providing affordable and customizable features. We appreciate your feedback about the platform's ease of use and the support provided by Javier. Thank you for choosing CartonCloud as your fulfillment and inventory tracking software.

Gavin G.
GG
Gavin G.
Director
Small-Business (50 or fewer emp.)
"Logical, Fast 3PL Workflows Built by People Who Get It"
5/5
What do you like best about CartonCloud?

It’s clear this was built by people who truly understand 3PL and the 3PL environment. The workflows are logical, practical, and easy to follow. It’s designed for both accuracy and speed, which is a difficult balance to get right, and they’ve done a strong job of it. Review collected by and hosted on G2.com.

What do you dislike about CartonCloud?

Whenever anything has come up, Carton Cloud has been able to suggest an alternative workflow or adjust background settings to resolve any issues that have arisen. Review collected by and hosted on G2.com.

Response from Elyse Ingham of CartonCloud

Thank you for your feedback! We're glad to hear that our team has been able to address any issues that have arisen and provide alternative workflows to meet your needs.

TN
Tim N.
Managing Director
Mid-Market (51-1000 emp.)
"CartonCloud Continues to Deliver for SLA"
5/5
What do you like best about CartonCloud?

I really appreciate that our customers can now access their stock levels online, place their own sales and purchase orders, and plan stock movements directly. This has led to significant time and cost savings for both our clients and our operations team, freeing us up to focus on more important tasks rather than constant admin and status checks. Review collected by and hosted on G2.com.

What do you dislike about CartonCloud?

More levels of security around the ability to change pick locations/ SKU Review collected by and hosted on G2.com.

Response from Elyse Ingham of CartonCloud

We're delighted to hear that CartonCloud has been able to provide such valuable time and cost savings for your team and clients. We understand the importance of security around pick locations and SKUs, and we're continuously working to enhance our platform's security features. We appreciate your feedback and will take it into consideration for future improvements.

Thilak B.
TB
Thilak B.
Owner
Small-Business (50 or fewer emp.)
"Easy to Use, Great Guidance from Javier Hernandez"
5/5
What do you like best about CartonCloud?

It’s easy to use, and it’s been great having trainers like Javier Hernandez walk us through the process. Review collected by and hosted on G2.com.

What do you dislike about CartonCloud?

Our team hasn't run into any issues as of yet. When we do we'll let you know. Review collected by and hosted on G2.com.

Response from Elyse Ingham of CartonCloud

We're thrilled to hear that you find CartonCloud easy to use and that Javier provided great guidance! We're here to support you if any issues arise in the future.

Randy W.
RW
Randy W.
General Manager
Small-Business (50 or fewer emp.)
"Extremely User-Friendly and Cost-Effective—A True Revenue Stream for Our Business"
5/5
What do you like best about CartonCloud?

CartonCloud is extremely user friendly. The implementation is quick and simple to learn. CartonCloud is cost effective and great for our business. It has streamlined processes that have cut cost to the point that CartonCloud can be considered its own revenue stream. Customer support after implementation is really quick. Review collected by and hosted on G2.com.

What do you dislike about CartonCloud?

Making labels can be a bit tricky. I would like it to be a bit more like a drag and drop feature than for it to feel like I'm coding everything myself. The labels are also a bit limited, as well. Review collected by and hosted on G2.com.

Response from Elyse Ingham of CartonCloud

We're thrilled to hear that CartonCloud has been extremely user-friendly and cost-effective for your business! We appreciate your feedback on the label-making process and will take it into consideration for future improvements.

TC
Tom C.
Managing Director
Warehousing
Small-Business (50 or fewer emp.)
"Easy to Use, Highly Adaptable, and Backed by Outstanding Customer Service"
5/5
What do you like best about CartonCloud?

Easy to use and quick to adapt to your needs, with a strong focus on customer service from the entire team. Review collected by and hosted on G2.com.

What do you dislike about CartonCloud?

There is not much to dislike. If anything, it's that I dont use CartonCloud to its full potential, and I know if I spent more time with it, I could get even more value out of it. Review collected by and hosted on G2.com.

Response from Elyse Ingham of CartonCloud

Thank you for your feedback! We're glad to hear that CartonCloud has helped streamline your operations and improve customer interactions. We're continuously working to enhance our platform and provide even more value to our users.

Sogand K.
SK
Sogand K.
Marketing Manager
Small-Business (50 or fewer emp.)
"Cuts Manual Admin Work—Customers Enter Orders Directly for a Seamless Flow"
5/5
What do you like best about CartonCloud?

How much manual and admin work we can avoid now. With CartonCloud we are able to have our customers enter their order directly, saving us time and making everything more seamless. Review collected by and hosted on G2.com.

What do you dislike about CartonCloud?

There isn't too much I dislike about CartonCloud. The onboarding is pretty simple if you do your homework. I will say since the software can be customized to your needs, figuring out exactly what features and customizations you need may take some time but it does payoff. Review collected by and hosted on G2.com.

Response from Elyse Ingham of CartonCloud

We're thrilled to hear that CartonCloud has helped you save time and create a more seamless workflow by allowing customers to enter orders directly. It's great to know that the software's customizability has been beneficial, even though it may take some time to figure out the exact features and customizations needed. Thank you for sharing your positive experience!

david e.
DE
david e.
"Tailored Flexibility and Seamless Support"
5/5
What do you like best about CartonCloud?

I love that we are able to tailor documents, rates, and products to each customer, keeping them unique based on their preferences. The ability to support notifications for customers about the status of orders is great, allowing them to know where we are in the flow. The tailoring aspect is huge for us as it aligns with our offering of tailored services to customers, providing them peace of mind and enhancing our partnerships. I also found the initial setup to be fairly easy, thanks to the support from the CartonCloud team. Review collected by and hosted on G2.com.

What do you dislike about CartonCloud?

One thing that could be improved in CartonCloud is the implementation of AI for support or recommendations on our processes. Review collected by and hosted on G2.com.

Response from Elyse Ingham of CartonCloud

We're glad to hear that you find our tailored flexibility and seamless support valuable. We appreciate your feedback on the implementation of AI and will take it into consideration for future improvements.