Captivate Talent Reviews (139)

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Captivate Talent Reviews (139)

4.9
139 reviews

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Dustin W.
DW
Dustin W.
Small-Business (50 or fewer emp.)
"Outstanding, Proactive Communication Throughout the Hiring Process"
5/5
What do you like best about Captivate Talent?

The communication was outstanding. Bri was responsive, transparent, and proactive from the first conversation through the offer process. She provided valuable context about the company, interviewers, and expectations, and I always felt informed about where things stood. It felt like she was focused on finding the right long-term fit rather than simply filling a position. Review collected by and hosted on G2.com.

What do you dislike about Captivate Talent?

Overall, I had a very positive experience. The only minor improvement I’d suggest is to consistently include calendar or meeting links in interview invitations when they’re created. Review collected by and hosted on G2.com.

DS
Deborah S.
Small-Business (50 or fewer emp.)
"Top-Caliber Recruiters Who Prioritize True Candidate-Employer Alignment"
5/5
What do you like best about Captivate Talent?

What I appreciated most about Captivate Talent was the caliber of their recruiters and the time they took to understand both the candidate and the employer. They were genuinely knowledgeable about the companies they represented, including the business challenges, culture, and leadership needs behind each role. Because of that, they focused on real alignment rather than simply matching résumés to job descriptions.

The team was also friendly, personable, and easy to work with throughout the process. Communication was clear, expectations were set and managed well, and I consistently felt they were invested in finding the right fit for both sides. Their blend of professionalism, industry insight, and relationship-building made the experience stand out compared with many other recruiting firms I’ve worked with. Review collected by and hosted on G2.com.

What do you dislike about Captivate Talent?

I didn’t have any significant concerns or negative experiences working with Captivate Talent. If I had to point to one area for improvement, it would be sharing status updates a bit more frequently throughout the interview process, especially when the employer is driving the hiring timeline. Even so, communication was consistently professional and responsive, and this minor point didn’t detract from my overall experience. Review collected by and hosted on G2.com.

Andrew M.
AM
Andrew M.
Talent Acquisition Partner
Enterprise (> 1000 emp.)
"Stop Looking. You Found THE Agency."
5/5
What do you like best about Captivate Talent?

Everything about this partnership has been exceptional, but what stands out most is the level of ownership and accountability Captivate — and specifically Justin Jensen — brought to the table. Justin operated like an extension of our internal TA team. Communication was lightning fast, data was always up to date and clear, and they adapted seamlessly to our ever-changing needs without missing a beat. There were never any excuses, always well prepared and ready to go.

What really set Justin apart was a moment that didn't have to happen. When a candidate we had gone above and beyond for ultimately rejected our offer, Justin reached out personally to thank me for how we had treated her. He made sure she understood the value Justworks had shown, and he provided thoughtful feedback the whole way through. He didn't have to do any of that — but that's exactly who he is. It truly felt like we were his only partner. That white glove service is rare, and it made all the difference. Review collected by and hosted on G2.com.

What do you dislike about Captivate Talent?

Honestly, my only "complaint" is that we can't have them sourcing for us across more roles. That's it. This has been the best experience I've had working with an external agency, bar none. Review collected by and hosted on G2.com.

Zach G.
ZG
Zach G.
Small-Business (50 or fewer emp.)
"Katie at Captivate Delivered Top-Notch Candidates Every Time"
5/5
What do you like best about Captivate Talent?

Candidates were all effusive that Katie at Captivate was the best recruiter they'd worked with. From our perspective they also crushed it, candidates they sent us were all down the strike zone and worth talking to. Review collected by and hosted on G2.com.

What do you dislike about Captivate Talent?

I don't really have any negative feedback on Captivate. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Exceptional Support from Start to Finish"
5/5
What do you like best about Captivate Talent?

Kelsey was exceptional throughout the entire process. What stood out most was that she kept my best interests front and center — she wasn't pushing me toward a placement, she was helping me find the right fit. She was easy to work with, responsive, and communicated clearly at every stage. It felt like working with an advocate, not a vendor Review collected by and hosted on G2.com.

What do you dislike about Captivate Talent?

Nothing comes to mind — the experience was smooth from first outreach through close. No complaints. Review collected by and hosted on G2.com.

Chris H.
CH
Chris H.
Small-Business (50 or fewer emp.)
"Great experience working with Captivate!"
5/5
What do you like best about Captivate Talent?

I thought working with Tia was a great experience. She was very communicative, guided me through the process at every step, and helped move things along faster than if I had been on my own. Review collected by and hosted on G2.com.

What do you dislike about Captivate Talent?

I had no negatives from my experience working with captivate. Review collected by and hosted on G2.com.

Miles D.
MD
Miles D.
Mid-Market (51-1000 emp.)
"Above Average Candidate Experience"
5/5
What do you like best about Captivate Talent?

If you’ve worked with Captivate Talent or are reflecting on why their service matters to you, here’s how the impact shows up:

They saved me time and effort — instead of navigating endless job boards or unfiltered inbound candidates, I got curated, relevant options.

They provided strategic insight — beyond placements, Captivate’s advice on hiring strategy, market trends, and candidate expectations helped me make better long-term decisions.

They reduce stress and uncertainty in interviewing — knowing I have expertise on my side lets me focus on showing up well rather than being bogged down by recruiting logistics. Review collected by and hosted on G2.com.

What do you dislike about Captivate Talent?

I have no cons to share, the experience was above average and I would highly recommend them Review collected by and hosted on G2.com.

WB
William B.
Mid-Market (51-1000 emp.)
"Regional Sales Manager"
5/5
What do you like best about Captivate Talent?

I truly feel like I have a strategic partner advocating for my success. Review collected by and hosted on G2.com.

What do you dislike about Captivate Talent?

Nothing comes to mind since the experience was excellent. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Deep Talent Understanding Made Our Founding AE Search Smooth and Fast"
4.5/5
What do you like best about Captivate Talent?

They understand the needs. They understand the talent deep enough. They back channel. Review collected by and hosted on G2.com.

What do you dislike about Captivate Talent?

Not much yet. I had smoothest founding AE search and I found 2 founding AEs with their help in 4 weeks. Review collected by and hosted on G2.com.

CJ P.
CP
CJ P.
Revenue Operations Manager
Enterprise (> 1000 emp.)
"Bri’s Kind, Attentive Support Made the Whole Process Smooth"
5/5
What do you like best about Captivate Talent?

Bri was really kind throughout the whole process, constantly checking in with me and with my current employer and making sure both parties were happy at all times. Review collected by and hosted on G2.com.

What do you dislike about Captivate Talent?

No downsides. Captivate Talent is great to work with. Review collected by and hosted on G2.com.