# BySide Reviews
**Vendor:** BySide  
**Category:** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)
## About BySide
BySide a company focused on "lead activation", ie. the ability to leverage the conversion potential of existing online visitors through a multichannel approach on real-time optimisation and personalisation. We help our customers to quickly increase sales, freeing them from the usual constraints of IT projects. Our marketing platform seamlessly combines real time profiling with real time personalization, marketing automation and offline contacts with voice (click2call and outbound), text (chat, sms, email) and video (video2call).






- [View BySide pricing details and edition comparison](https://www.g2.com/products/byside/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+05%3A39%3A15+-0500&secure%5Bsession_id%5D=f687f5d8-a6e3-4641-a561-d8fdd9ffcb91&secure%5Btoken%5D=51bd91035aca4a79a4330caa09b8fbe85cf3bd3801944c77ccb4632425f5a0bd&format=llm_user)

## BySide Features
**Platform Basics**
- Dynamic Segmentation
- Journey Optimization

**Platform Data**
- Journey Reporting
- Trends Reporting
- Dashboards
- Advanced Data Filtering

**Platform Additional Functionality**
- Journey Mapping
- Integrations
- Automated Alerts

**Agentic AI - Customer Journey Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

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