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Buildkite Reviews & Product Details

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Pricing

Pricing provided by Buildkite.

Developer

Free

Team

$9.00
1 Users Per Month

User Insights

Average based on 32 real user reviews.

Typical contract price

$0k - $0k

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Buildkite Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Buildkite, and what problem is it built to solve?

Buildkite is a continuous integration and deployment platform designed to help engineering teams automate testing and deployment workflows and manage production pipelines. Its hybrid architecture lets teams run builds on their own infrastructure while supporting software delivery efficiency and speed.

What languages does Buildkite support?

Buildkite supports 1 language: English.

What company sizes and industries is Buildkite the best fit for?

Buildkite is used across mid-market, small-business, and enterprise organizations, with Computer Software among the most represented industries. The main company-size and industry segments include:
  • Mid-market: organizations with 51–1,000 employees are the most prominent size segment.
  • Small business: organizations with 50 or fewer employees are also well represented.
  • Enterprise: organizations with more than 1,000 employees are represented as well.
  • Industries: Computer Software is the most prominent, with Information Technology and Services and Financial Services also appearing regularly.

What customer support options does Buildkite provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, and self-service resources such as the knowledge base and FAQs/forum. The support experience is often described as responsive, knowledgeable, and receptive, though some users have found service less consistent.

What features or capabilities could make Buildkite even more useful?

Buildkite could be more useful with clearer build diagnostics and broader visibility into pipeline performance and administration. Areas users would like improved include:
  • Make failed builds easier to diagnose with clearer error messages and more searchable logs.
  • Add richer reporting and dashboards for build status, timing, and releases.
  • Provide finer-grained permissions and stronger authentication controls for team administration.
  • Expand API coverage and make integrations between build, code, and project-tracking tools feel more seamless.

Buildkite Reviews (32)

Reviews

Buildkite Reviews (32)

4.7
32 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Buildkite is a joy for users and operators alike"
5/5
What do you like best about Buildkite?

Buildkite is a pleasure for our developers to use compared to other solutions we've tried. It is pluggable and customizable for the organization's needs without being cumbersome to customize. I love that we can use Vault to intuitively and securely store secrets for individual pipelines or shared secrets. We can encapsulate shared pipeline logic by writing simple plugins. Operating the runners is a breeze. Review collected by and hosted on G2.com.

What do you dislike about Buildkite?

Buildkite's documentation and tooling for plugins made it easy to fall into the trap of writing big plugins that are all bash code which is very difficult to test, so be mindful when writing plugins to only use bash as a minimal wrapper. Their pipeline search functionality is not the greatest. Onboarding pipelines is not the easiest, especially if you want the pipeline to be defined from code in the repo itself. But these are small prices to pay for how great Buildkite is. Review collected by and hosted on G2.com.

Carlos V.
CV
Carlos V.
Software Engineer
Mid-Market (51-1000 emp.)
"Really great documentation, and easy to understand."
5/5
What do you like best about Buildkite?

Very flexible, gives engineers flexibility and ease of use. We can integrate with our existing tools fairly easily due to this flexibility. Review collected by and hosted on G2.com.

What do you dislike about Buildkite?

It'd be great to see more APIs for streamlining certain things. Such as creating a suite entry through an API rather than having to do it manually. Review collected by and hosted on G2.com.

Geoff H.
GH
Geoff H.
CTO
Small-Business (50 or fewer emp.)
Originally submitted 4/1/2021
"An amazing CI experience"
5/5
What do you like best about Buildkite?

We've used several different CI systems in the past four years, and Buildkite has been the best. Their configuration is highly flexible and the "bring your own infrastructure" aspect allows us to prioritize performance where it matters for us. We've gotten what used to be 12-18 minute builds running in under five minutes with layer caching and parallelization available in Buildkite. Review collected by and hosted on G2.com.

What do you dislike about Buildkite?

The minorest of quibbles: I've found dynamic pipelines (where the steps in the pipeline are built at pipeline start) to be difficult to write.

We sometimes see errors that appear to be Docker Hub not responding that don't seem easily fixable with retries (< 1% of builds). Review collected by and hosted on G2.com.

Dan H.
DH
Dan H.
Heat of Engineering
Small-Business (50 or fewer emp.)
Originally submitted 4/1/2021
"The perfect balance for managed CI"
5/5
What do you like best about Buildkite?

Over the years, I've used Travis, Circle-CI, Jenkins, and lots of in-house tools. For me, Buildkite manages the right parts - the controller and dashboard - while giving me the proper control over the runtime environment. Compared to other managed CIs, bringing our own agents lets us customize their resources, secure access, and much more -- and also results in a lower bill since they don't charge us a huge markup over raw cloud prices. Better control, more power, and a great price. Customer support and product improvement have also always been outstanding. Review collected by and hosted on G2.com.

What do you dislike about Buildkite?

There's not much to dislike. AWS itself is pretty complicated (we use the Elastic CI CloudFormation stack), but that is the cost of doing business. One reasonably big annoyance is gaining access to logs or artifacts hosted in private AWS buckets. Buildkite provides links that don't (can't?) work because they don't go through an AWS login path. That said, we have a script: folks can copy the URL into and then download files with their own CLI auth. Review collected by and hosted on G2.com.

Shray K.
SK
Shray K.
Staff Software Engineer on Infrastructure
Mid-Market (51-1000 emp.)
"Buildkite is a pleasure to use and is incredibly powerful!"
5/5
What do you like best about Buildkite?

Buildkite is an extremely modern CI framework that allows for a modular ci pipeline, provides the ability to create your own abstractions and supports monorepos and micro services. Review collected by and hosted on G2.com.

What do you dislike about Buildkite?

Nothing really - it's very reliable, easy to run and affordable! Review collected by and hosted on G2.com.

LT
Laurence T.
Senior Platform Engineer
Enterprise (> 1000 emp.)
"Buildkite the tool and company helped us achieve our CI consolidation"
4.5/5
What do you like best about Buildkite?

We achieved most of our goals in consolidating to a central, zero-trust, code-driven CICD platform using Buildkite. The tools and APIs are simple, well-considered components that we can compose into a wide variety of pipelines to suit our business. The company was responsive to all our initial questions, integration work and continues to support our users and our automated build and deploy requirements. Review collected by and hosted on G2.com.

What do you dislike about Buildkite?

A minor inconvenience is the granularity of permissions and interface, which stops us from achieving self-administration for our dev teams. We still require full-org administrators for some tasks - notably, Notifications. Review collected by and hosted on G2.com.

Joel C.
JC
Joel C.
Chief Technology Officer
Small-Business (50 or fewer emp.)
Originally submitted 12/17/2021
"Best in class CICD delivering the security of self-hosting with the efficiency of a SAAS solution."
5/5
What do you like best about Buildkite?

The ability to ensure code stays within a controlled environment, even while using a SAAS platform. Review collected by and hosted on G2.com.

What do you dislike about Buildkite?

Nothing to date. We've been able to deliver on all requirements. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"I use Buildkite everyday"
5/5
What do you like best about Buildkite?

Very easy to use, friendly UI and best CI tool I've used this far! Easy to see all your build steps, your builds all in one, and everything you'd need. Review collected by and hosted on G2.com.

What do you dislike about Buildkite?

Not much I can think of... It seems to have all the features I need. Review collected by and hosted on G2.com.

Christopher F.
CF
Christopher F.
DevOps Lead
Mid-Market (51-1000 emp.)
"Buildkite is CI tooling that's powerful enough to get the the job done without getting in the way"
5/5
What do you like best about Buildkite?

Buildkite's biggest advantage is its flexibility and extensibility of the platform without needing to reinvent the wheel for every little thing. The plugin system allows easy use of third-party extensions, while also allowing teams to fork those extensions and customize as needed quickly. The simplicity and flexibility of the agent enable teams to customize their own worker pools to meet specific needs. The community is also very welcoming and knowledgeable; usually willing to share their experiences and examples of how to solve problems. Review collected by and hosted on G2.com.

What do you dislike about Buildkite?

The main weakness of Buildkite is the lack of reporting and dashboarding within the tooling. It would be helpful if there was a simple build status radiator page to use as a dashboard of failed builds. More reporting of build timings to help focus on areas of improvement would be great as well. Some kind of release management dashboarding would be great as well, providing a simple overview of the last build deployed per environment. This would make it a much more powerful CD platform also. Review collected by and hosted on G2.com.

Tom M.
TM
Tom M.
Engineering Team Lead
Mid-Market (51-1000 emp.)
"The greatest CI that has supported my career for years"
5/5
What do you like best about Buildkite?

Simplicity and extensibility of setup. Every company I've joined, we've switched to using Buildkite in short order. I'll be able to spin up a working setup within a day and prove why it is superior to any alternative. It has also been incredible in cutting edge technologies, to be able to move ahead without waiting for an 'all in' system to catch up, things like iOS and android direct testing. The UI is informative and intuitive with a direct tie-in to the simple yaml construction. Review collected by and hosted on G2.com.

What do you dislike about Buildkite?

I have very few things I dislike, I miss the running build count being visible on all pages, I would also like 2FA SSO enforcement, search for log output across steps would also save some time. All minor product feature requests, nothing mission critical, and usually our wants suddenly appear in the app in due course. Review collected by and hosted on G2.com.

Questions about Buildkite? Ask real users or explore answers from the community

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GU
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Last activity over 3 years ago

What is a Buildkite pipeline?

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GU
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Last activity about 4 years ago

Is Buildkite open source?

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Pricing Options

Pricing provided by Buildkite.

Developer

Free

Team

$9.00
1 Users Per Month

Business

$19.00
1 Users Per Month
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